55 Parkstone Place, Jackson, TN 38305-7604, United States
#6 of 29 hotels in Jackson
Guests' ChoiceBased on 542 hotel reviews
8.1Cleanliness
8.4
Comfort
8.5
Location
8.9
Facilities
8.4
Staff
8.6
Value for money
7.8
Free WiFi
7.5
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End of dialog contentReviewed: 28 May 2024
Blasingame
United StatesThe trash had used feminine hygiene products in the bathroom trash can. It made the whole room feel dirty.
Staff was wonderful! Took care of our problem by immediately moving us to another room from 3rd floor to 2nd floor, however the other room was on the 2nd floor (same floor as the other people traveling w/us), and we had requested the rooms be close together to begin with. I don’t understand why they didn’t put us all on the 2nd floor to begin with. We were paying over $500 for two rooms for one night.
Stayed in May 2024
Reviewed: 27 May 2024
Shea
United StatesThe first room i was offered i was disapointed because the shower had mold.So i called the front desk and one of the staff member took care of me.I received a better room.
The location was great have stayed before.I wish i could say more about breakfast.I came down to breakfast around 10 i believe breakfast wasnt suppose to be over until 11.They was pretty much out of everything no eggs,biscuits,or pancake left.
Stayed in May 2024
Reviewed: 19 May 2024
Joseph
United StatesYou need to provide more bath towels. And this is the second Holiday Inn on our vacation where more water went down the drain than the shower. What’s up with that ?
Location.
Stayed in May 2024
Reviewed: 25 March 2024
Jenna
United StatesThe staff at check-in were great! I accidentally booked a smaller room than I needed and they were able to help me get to a different room easily! I appreciate their hep!
Stayed in March 2024
Reviewed: 1 January 2024
Lori
United StatesBed was very hard no give. Which was surprising as we came again because bed was so comfy last time.
Great, nice, friendly and helpful staff. Clean and good location. Breakfast was decent. Alot of choices. Room is good size.
Stayed in December 2023
Reviewed: 10 December 2023
Sarah
United StatesMoldy shower curtain bed was very soft
Location as well as the staff was exceptional l!!
Stayed in December 2023
Reviewed: 21 October 2023
Lori
United StatesSo close to road you could hear traffic.
Staff was nice and helpful. It was clean, very comfortable bed. Breakfast was great.
Stayed in August 2023
Reviewed: 9 October 2023
James
United StatesWhen I booked our room it was supposed to have a king size bed and pull out couch, but only hand a bed and chaise lounge. The bed was not super comfortable with 3.
Clean, good location, helpful staff
Stayed in October 2023
Reviewed: 9 October 2023
Kristy
United StatesWe used the bed in the Couch. When I flipped the couch open there was Doritos chips and dirt socks inside.
Close to ball park, beds are comfortable.
Stayed in October 2023
Reviewed: 2 October 2023
Hannah
United StatesThe free wifi wasn't working at all during my stay.
Front desk staff were very sweet people! They called me as soon as my room was available.
Stayed in October 2023
Reviewed: 2 October 2023
Cindy
United StatesThe entire shower needs replaced as there were old tile and old fashioned sliding doors that were not clean
Hotel was clean. The desk agent who checked us in was very nice and welcoming. I love that there was a Keurig
Stayed in October 2023
Reviewed: 20 September 2023
Julie
United StatesIt was very noisy so it was difficult to sleep
The staff were very nice and attentive and efficient
Stayed in September 2023
Reviewed: 14 September 2023
Andrew
United StatesThe Hotel is dated.
Close to the Highway and restaurants.
Stayed in September 2023
Reviewed: 16 August 2023
Angelicque
United StatesThe room was neat and clean
Stayed in August 2023
Reviewed: 5 August 2023
Sven
GermanyIt was an overnight stay. Breakfast was okay, but not everything was available anymore.
Stayed in July 2023
Reviewed: 24 July 2023
Victoria
United StatesFriendly and efficient check in and out. Clean and comfortable
Stayed in July 2023
Reviewed: 14 July 2023
Suzette
United StatesMy shower looked as if it was repaired, but the appearance was done sloppily, so it made the shower look unclean.
The staff were friendly. The room was clean. The location was great and convenient.
Stayed in July 2023
Reviewed: 19 June 2023
Karen
United Statesshower had mold
Stayed in June 2023
Reviewed: 18 June 2023
Sarah
United StatesThe breakfast area was very crowded...had to stand and scarf food first morning
Stayed in June 2023
Reviewed: 12 June 2023
Kristy
United Statesthe commode in our room continued to run all night.
staff is always so friendly and the room is clean.
Stayed in June 2023
Reviewed: 11 June 2023
Mike
United StatesStaff wasn't very friendly
Most comfortable beds ever
Stayed in June 2023
Reviewed: 9 June 2023
Kristy
United Statesn/a
very clean
Stayed in April 2023
Reviewed: 31 May 2023
David
United StatesThe front desk reception was neutral. No warmth - just let me see your ID, your payment method, and here's your room key. For a Holiday Inn and the high price of the room, I would expect a professional welcoming attitude. The room was fine except for the shower which was not very clean. I understand this shower was on the older side, but it needed a thorough scrubbing. Basically, I stay at Holiday Inn/IHG hotels - and pay more - for a quality standard which this did not quite meet.
The breakfast was excellent with many choices.
Stayed in May 2023
Reviewed: 24 May 2023
William
United StatesThe carpets in hallways were quite worn and stained
Stayed in May 2023
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