1680 Westbrook Plaza Drive, Winston-Salem, NC 27103, United States
#5 of 33 hotels in Winston-Salem
Guests' ChoiceBased on 224 hotel reviews
8.7Cleanliness
8.9
Comfort
9.0
Location
9.0
Facilities
8.8
Staff
9.1
Value for money
8.7
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End of dialog contentReviewed: 24 May 2024
John
CanadaPrice
Breakfast was good
Stayed in April 2024
Reviewed: 12 May 2024
Charlene
United StatesNot a thing !
The front staff was phenomenal!!!! Reme and Dana did so much for us. We arrived early and they did everything possible to accommodate us. We’re older and they were so patient with us. They got us a jr. suite which was amazing. They made the stay at your facilty the highlight of our much needed vacation. If more places had mgr like Dana and Reme this world would run so much smoother. Two truly compassionate individuals. First time we ever stayed at Fairfield Inn at Marriott! The housekeeping staff deserves a shoutout also cause they’re the ones getting the rooms ready and spotless. Will stay again at your place!
Stayed in May 2024
Reviewed: 9 April 2024
Wesley
United Statesno problems everything was great
convenient location very clean excellent staff breakfast was excellent all questions answered with no problems front desk personnel were very friendly and well informed when in the area again we will stay at this location
Stayed in April 2024
Reviewed: 4 April 2024
Armstrong
United StatesN/a
N/a
Stayed in March 2024
Reviewed: 28 March 2024
Sholanda
United StatesThe breakfast
It was very nice and clean
Stayed in March 2024
Reviewed: 19 March 2024
Dwayne
United StatesI would have liked my bed made for the second night
Clean
Stayed in March 2024
Reviewed: 12 March 2024
Sonya
United StatesThe dinning area was not clean and inviting so we didn't eat there.
The location is nice, the beds are comfortable and the bathroom is very spacious.
Stayed in March 2024
Reviewed: 3 February 2024
Marilyn
United StatesThe temperature had risen outside. It was hard to get the temperature in the room adjusted. A little warm.
The staff was wonderful! The facility was clean and updated. Breakfast was good and the staff was the best! Friendly and helpful, all shifts!
Stayed in February 2024
Reviewed: 22 January 2024
Gokcen
TurkeyBreakfast can offer more healthy options.Especially, we only had cream cheese option which is not really cheese.If hotel had a better breakfast menu, it could be one of the best hotels we have stayed.
Rooms were really comfortable and everything needed was available. Our TV and microwave had some slight issues and they immediately chnged our room for our comfort and customer satisfaction.We stayed as a family of 4 in a room with 2 queen beds and room was fairly enough space for all of us. Stuff was polite and kind.They have provided all the necessary information at check-in. We are extremely pleased with our stay.
Stayed in January 2024
Reviewed: 17 December 2023
David
United StatesN/A.
Breakfast was very easy to navigate, hot foods were at proper temp, cold items were as well. Staff was very friendly and helpful. Nice selection and easy to get in, have breakfast and be on our way.
Stayed in December 2023
Reviewed: 22 November 2023
Tamara
United StatesBreakfast was disappointing - usually much better. Bed is somewhat soft.
Front desk reps are always great! Tanya was so welcoming and helpful. Property is well maintained and clean.
Stayed in November 2023
Reviewed: 28 September 2023
David
United StatesCan’t think of anything that was wrong
I loved the clean facility and everything in working order. Comfortable bed, great shower and my favorite hotel towels ever!
Stayed in September 2023
Reviewed: 19 August 2023
Tamara
United StatesBed was a little soft.
Breakfast selections very good-especially enjoyed the mini spinach quiche. Atmosphere is quiet. Room was clean and well appointed. Jackie at the front desk is pleasant, helpful and welcoming.
Stayed in August 2023
Reviewed: 16 August 2023
Marcus
United StatesComfortable room
Stayed in August 2023
Reviewed: 4 August 2023
Clara
United StatesHotel under construction and not many parking spaces!
Great location hotel under construction but still a great stay!
Stayed in July 2023
Reviewed: 4 August 2023
Steven
United StatesThe lady at the desk is great. I didn’t get her name, but she is an encouraging and kind lady.
Stayed in August 2023
Reviewed: 30 July 2023
Mallory
United StatesVery clean and see they are making updates. Great price for the one night we needed to stay. Pool area is very nice!
Stayed in July 2023
Reviewed: 4 July 2023
Deneen
United StatesThe toilet are too low
The location great…over all the property was clean
Stayed in June 2023
Reviewed: 20 June 2023
Angelia
New CaledoniaThe location was off the beaten path
The room was clean and up to date. The bathroom was in excellent
Stayed in June 2023
Reviewed: 18 May 2023
Jung-won
South Koreanothing special
Good location, Red lobster in walking distance. Spacy
Stayed in May 2023
Reviewed: 8 May 2023
Francine
United StatesThe breakfast, the oatmeal tasted like it was rushed. It could had been cooked a little longer. I didn't care for the organic sugar. Other than that it was pretty good.
The staff was so friendly & wonderful. The room was clean to my expectation, and had everything I needed. I will recommend others to stay there.
Stayed in May 2023
Reviewed: 16 March 2023
Tamara
United StatesRefrigerator was loud-metallic vibration type noise.
Breakfast was fine. I appreciated " real" oatmeal, not the super sweet instant type. All areas were clean. John at check in ( hope I got that right) and Jackie at check out were great. TV service and Wi-Fi good.
Stayed in March 2023
Reviewed: 2 March 2023
Lynda
United StatesN/a
Breakfast was great.
Stayed in March 2023
Reviewed: 23 February 2023
Morelove
United StatesProfessionalism of attendant.
Cleanliness
Stayed in February 2023
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