7085 Commerce Center Drive, Colorado Springs, CO 80919, United States
#25 of 96 hotels in Colorado Springs
Guests' ChoiceBased on 45 hotel reviews
8.7Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.7
Staff
9.2
Value for money
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 23 May 2024
Stacy
United StatesThe parking lot was horrible, huge potholes. I could hear helicopters and highway traffic all night.
Staff was very friendly.
Stayed in April 2024
Reviewed: 20 May 2024
Brown
United StatesTearing down of a building next door leaving dust everywhere. Not hotels fault
Close to restaurants
Stayed in May 2024
Reviewed: 5 May 2024
Sabrina
United StatesGuest above my room were up late, and I could hear them walking very loudly..
I like the pool was open late. Restaurants within walking distance. Plus, there was continental breakfast.
Stayed in May 2024
Reviewed: 8 April 2024
Jenny
United StatesThe staff was amazing and friendly. Made you feel at home.
Stayed in March 2024
Reviewed: 14 March 2024
Joan
United StatesLuggage racks in the rooms.
Good, missed having fruit
Stayed in March 2024
Reviewed: 14 March 2024
Heather
United StatesNo complaints
Staff was great bed was Amazing and even though it was close to the interstate, I couldn’t hear it at all. It was super quiet in my room, which also was very nice.
Stayed in March 2024
Reviewed: 18 December 2023
Brian
United StatesCroissant sandwiches were great. Service was super friendly at all levels.
Stayed in December 2023
Reviewed: 8 December 2023
Savery
United StatesMore donuts
Need to have bananas
Stayed in December 2023
Reviewed: 26 November 2023
Ramirez
United StatesOld good
Stayed in November 2023
Reviewed: 15 August 2023
Holly
United StatesThe pool was stained, not dirty but stained. No hot tub.
Sharing a parking lot with a good restaurant was super helpful. The staff was incredibly kind and fun.
Stayed in August 2023
Reviewed: 11 May 2023
Schmdt
United StatesExcellent staff member who checked me in. Very friendly and considerate.
Stayed in May 2023
Reviewed: 16 March 2023
Rebecca
United StatesEverything was near you. There was a gas station, a couple restaurants at a walking distance. The staff was very hospitable and nice.
Stayed in March 2023
Reviewed: 13 February 2023
John
United StatesGreat customer service staff was very helpful and very polite, who process was made easy. restroom and room were very clean and ready to use. 10/10 would stay again
Stayed in February 2023
Reviewed: 15 December 2022
Crystal
United Statesnothing I can say, everything was great 👍🏼
everyone was so kind and made conversation. neat rooms as well :)
Stayed in December 2022
Reviewed: 16 August 2022
Gerard
United StatesThe rooms could have been a little bit cleaner, that could have been a staffing issue though. Bathroom just seemed run down, not necessarily dirty
It was well maintained and a nice variety of the free breakfast. We have kids so we always use the indoor pool too
Stayed in August 2022
Reviewed: 22 March 2022
Brandy
United Statesn/a
Good location, nice pool, friendly staff, good breakfast
Stayed in March 2022
Reviewed: 7 November 2021
Nancy
United Statesslow to drain sink and fridge did mot work
clean, nice
Stayed in October 2021
Reviewed: 21 August 2021
Ellimelech
United StatesSmall and out dated rooms
Location and breakfast
Stayed in August 2021
Reviewed: 2 August 2021
D
United StatesDue to the covid protocols, they were not allowing daily room service to exchange towels and such, we did not care for that, but understand the precautions. I assume for the same protocols and labor shortages, the room was not as clean as it could have been, there were some items under the bed from previous occupants, socks, toys and trash, not excessive or enough to complain about, but it seems to be due to the above listed circumstances. All in all, very minor details that did not affect our stay.
The staff were very friendly and polite. They we also attentive to any needs that we had. The location is wonderful, very convenient restaurants and a nearby convenience store. Easy access to the interstate and main thoroughfares. Well lit parking lot. Minimal vagrants, that seem to be permeating portions of Colorado Springs.
Stayed in August 2021
Reviewed: 13 July 2021
Karen
GreeceCant think of anything
Close to planned activities
Stayed in May 2021
Reviewed: 3 June 2021
Hannah
United StatesWe were next to a few kids that had their own room so there were a few times you could hear them hitting walls or stomping on the floor but overall nothing to complain about.
The room met all of our expectations! Everything was very clean and spacious and the bed was very comfortable. If you went to the 2 restaurants (a pizza spot and an Outback Steakhouse) next to the hotel you also got a discount on your meal. The hotel was also only 11 minutes away from Garden of the Gods which made traveling to and from very easy. All staff was super friendly and helpful with giving info to out of town visitors like ourselves.
Stayed in May 2021
Reviewed: 27 February 2024
James
United StatesFree wifi is essential in upscale places like this. To charge is nickel-and-dime stuff.
It was an adequate stay. I only spent the night and nothing more.
Stayed in February 2024
Reviewed: 19 February 2024
Angela
United StatesThe room smelled badly like mold or dust. They should really remove the carpet. The tv was very small maybe 27 inches.
The stay was amazingly kind and helpful. They went out of their way to meet my needs.
Stayed in February 2024
Reviewed: 7 June 2023
William
United StatesRoom assigned bed not made. Second room ok
Location Location
Stayed in May 2023
Showing 1 – 25
Rome, Italy
Nago, Japan
Heidelberg, Germany
West Sacramento, USA
Santa Teresa Beach, Costa Rica
Port Arthur, USA
New Delhi, India
Athboy, Ireland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content