100 East Jefferson, Louisville, KY 40202, United States of America
#81 of 146 hotels in Louisville
Guests' ChoiceBased on 491 hotel reviews
7.8Cleanliness
8.2
Comfort
8.3
Location
8.5
Facilities
8.0
Staff
8.6
Value for money
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 17, 2024
Gabe
United States of AmericaThe fact that you only served pork
It was okay
Stayed in April 2024
Reviewed: March 23, 2024
Robert
United States of AmericaNeeds refurbishing since it’s an older property. Neighborhood is not as nice as the hotels near the conference center. The breakfast was just okay (no breakfast meat offered).
Checks all the boxes if you are attending a convention and don’t want to pay for the closer higher priced hotels. Since the weather was nice, it was an easy three block walk to the convention center.
Stayed in March 2024
Reviewed: February 26, 2024
Tammy
United States of AmericaParking was almost non existant even with a parking garage.
Close to the hospital where I needed to be. Nice toiletries with plenty of towels. I needed to cancel the last night and they were very accommodating. Staff was friendly and breakfast was amazing
Stayed in February 2024
Reviewed: February 21, 2024
Jeremy
United States of AmericaCost to park
Stayed in January 2024
Reviewed: January 18, 2024
Christine
United States of AmericaPhoenix (front desk) was fantastic! Very helpful! Breakfast was good. Parking was very convenient. Like how they allow the front parking to check in, unload and check out and load your car.
Stayed in December 2023
Reviewed: January 15, 2024
Bryan
New ZealandNothing would stay again.
Clean quiet rooms. Nice Chinese food approx 100 m from the hotel. It’s not on google maps so just ask staff for location good prices and food. Breakfast had a reasonable selection.
Stayed in December 2023
Reviewed: December 16, 2023
Daniel
United States of AmericaStaff was great
Stayed in December 2023
Reviewed: December 4, 2023
Marita
United States of AmericaLocation
Stayed in December 2023
Reviewed: December 3, 2023
Roger
United States of AmericaNA
Breakfast was great, diverse and hot well prepared and facilities keep clean.
Stayed in November 2023
Reviewed: November 20, 2023
Larry
United States of AmericaWe couldn't enjoy pool. Too many kids. Bed was hard. Pillows sucked. The breakfast was not stocked up or tables clean.
It looked nice. Was in a good location. Everything looked nice.
Stayed in November 2023
Reviewed: November 13, 2023
Lori
United States of AmericaFitted sheet wouldn't stay on bed, asked for my room to be billed to different card at check in than what I used to reserve room with. Took new card to use at checking but still billed previous one used to reserve room. Had 3 people to our room and 2 vehicles driven. Only 1 vehicle allowed to park in garage at hotel. I had to pay the 19 to park at hotel and then 30 dollars to park other car down street at different parking garage that was 15 per day. ( paid 30 for being parked from 3pm sat until 10am Sunday -not even 24 hours) breakfast was a little disappointing. No toast or waffles or biscuits or gravy. Very minimal compared to other hotels.
Good location, within walking distance to places, friendly staff, kept breakfast stocked and clean, even took our plates for us, breakfast staff outstanding
Stayed in November 2023
Reviewed: November 6, 2023
Danita
United States of AmericaWe had to pay 19.00 for onsite parking!! Never have I had to pay for a room plus parking!
The location was perfect! Could walk to all downtown activities.
Stayed in November 2023
Reviewed: October 18, 2023
Lynnlee
United States of AmericaThe pillows. We might as well not had any, they were awful and provided zero comfort. I also thought the hotel was a little expensive but it seemed to be in line with other hotels in the area.
Overall the hotel was nice.
Stayed in October 2023
Reviewed: October 17, 2023
Richard
United States of AmericaNot a fan of the policy of no housekeeping service on the first day of your stay.
Great on-site parking. Good breakfast. Proximity to convention center
Stayed in October 2023
Reviewed: October 8, 2023
Mark
United States of AmericaSmall bathroom
Stayed in October 2023
Reviewed: September 25, 2023
Barbiej7
United States of AmericaAdditional $19 a day to park.
Liked the parking being in a gated area.
Stayed in September 2023
Reviewed: September 19, 2023
Michael
United States of AmericaSpending over $1000, parking should have been included. Had I not been honest, I could have parked there for free all weekend as a number of other guests I spoke to did.
Stayed in September 2023
Reviewed: August 29, 2023
Phil
AustraliaFront desk did not respond to numerous attempts to contact the property (from both myself and booking.com) prior to the visit
Clean, safe and comfortable
Stayed in August 2023
Reviewed: August 23, 2023
Nichole
United States of Americaonly issue was bus loading and unloading made it difficult to get out in the morning
breakfast was good, the location was perfect for us, and parking was secure
Stayed in June 2023
Reviewed: August 22, 2023
Parker
United States of AmericaHad two employees try to enter our room the morning before we checked out. One man wearing a polo and holding a clipboard. Another man appeared to be cleaning staff. Seemed very odd they tried to enter our room, and kept trying to open the door even after several failed attempts. Thankfully we locked our room which prevented them from entering while we were getting dressed, but it was definitely concerning having people attempt to enter and continuing to attempt to enter until we approached them and made our presence known.
Desk staff was very friendly. Breakfast was good and rooms were cozy and clean.
Stayed in August 2023
Reviewed: August 16, 2023
Jolie
United States of AmericaNothing
I like the service and the room was very nice that really what expeted
Stayed in August 2023
Reviewed: July 23, 2023
Susan
United States of AmericaWe had to change rooms due to a malfunctioning air conditioner. The 2nd room had no hair dryer, and we were charged more for that room.
The staff was exceptional. Hotel was very clean, and the breakfast was plentiful. Attached parking was a big plus, and cheaper than we expected.
Stayed in July 2023
Reviewed: July 2, 2023
Angela
United States of AmericaCould use a good cleaning including new bedding and towels. Although smelled clean, many were dingy with stains. Night staff at desk was not friendly and caused issues at checkout including duplicate billing since our rooms were already paid for. Parking was ridiculous related to room and cost.
Within walking distance of many attractions. Breakfast included.
Stayed in July 2023
Reviewed: June 29, 2023
Natalie
United States of AmericaParking out front. Very crowded and congested.
Walking distance to concert.
Stayed in June 2023
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