425 West University Drive, South Bend, IN 46545, United States
#17 of 46 hotels in South Bend
Guests' ChoiceBased on 52 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
8.8
Facilities
8.5
Staff
9.0
Value for money
8.3
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 11 March 2024
William
United StatesBed mattress was terrible
Staff was great in our request
Stayed in March 2024
Reviewed: 4 December 2023
Denise
United StatesWhen we arrived there was a large group of travel sports parents and loud boys filling the lobby and gathering area. That night they were running through the halls at 12:30am. I called the front desk and they handled it. After that the kids proceeded to be very loud in the room above us. They eventually quieted down around 1:30am. We did not get much sleep and had a busy next day. If I would do it again I would have turned around and found another hotel when I saw the kids in the lobby upon arriving.
The room was very clean, the front desk people were very very nice and tended to loud kids when asked.
Stayed in December 2023
Reviewed: 4 November 2023
Joyce
United StatesBreakfast was good, lots of choices.
Stayed in November 2023
Reviewed: 31 December 2022
Darwin
United Stateswhen first arrived the parking lot had garbage all over. the breakfast included in the room was short on choices and they ran out of stuff.
staff was nice and the inside of the building was clean. the room was well stocked with toiletries.
Stayed in December 2022
Reviewed: 8 August 2022
Paquin
United StatesThe pool wasn't as clean. Scum/dead skin build up around edge of pool.
Comfortable beds and pillows. Clean room.
Stayed in July 2022
Reviewed: 1 August 2022
Tanya
United StatesThe bed was not comfortable at all. Again, the bed was not comfortable at all!
The breakfast and the conversation with other guests and staff were amazing. I knew one of the staff members husband. I had not seen his wife in person in over 22 years.
Stayed in July 2022
Reviewed: 21 July 2022
Ruth
United StatesI would've liked for the room to be cleaned.
Staff was wonderful about restocking breafast items including waffle mix, eggs, and more. Staff was friendly and helpful from the moment we walked in including helping with my disabled mother.
Stayed in July 2022
Reviewed: 18 July 2022
Tracy
United StatesThe hot tub was down and was one of the reasons for booking this. The room smelled very musty no matter how much we ran the ac. Also the controls box in the elevator was literally swinging open, exposing wires and other critical items that little hands could probably get into trouble with.
Staff was kind and well-informed about local information. They offered us 24 hour coffee, some notepads and pen when I was working on a project in the dining room/lobby. Breakfast was a good variety of hot, cold, and ready-to-eat options.
Stayed in July 2022
Reviewed: 5 July 2022
Melissa
United StatesI was sad the hot tub was closed, and the floors to our hotel were dirty.
It was ok. The staff was really friendly.
Stayed in July 2022
Reviewed: 20 May 2022
George
United StatesSome freeway road noise.
Friendly staff. Hot breakfast (eggs & sausage). Clean & maintained facilities. Safe area.
Stayed in May 2022
Reviewed: 6 May 2022
Jeffry
United StatesEverything was very good.
Cleanliness and friendly, helpful demeanor of staff.
Stayed in May 2022
Reviewed: 28 April 2022
Sharon
United Stateshotel was clean and staff was welcoming.
Stayed in April 2022
Reviewed: 24 April 2022
Daniel
United StatesWould not extend my check out at all even though I was having major dental surgery.
Room was clean and comfortable. Entire building was as well. Would stay again if returning and or recommend to family and friends. Nice pool with a jacuzzi and nice breakfast area. Good value for the price. Staff was courteous and professional.
Stayed in March 2022
Reviewed: 6 November 2021
Clayton
United StatesMy vehicle broke down while traveling. They were amazing in accommodating not only me but in the assistance of parking my fifth wheel while waiting for repairs
Stayed in November 2021
Reviewed: 1 November 2021
Clayton
United Statesthe desk clerk (lady) that checked me in was unfriendly and rude
great location and nice rooms
Stayed in October 2021
Reviewed: 22 October 2021
Gen
United StatesUnfortunately I booked the hotel with booking.com and I couldn’t get an adjusted bill for my AAA discount. That was the only disappointing thing.
Clean and comfortable with coffee and breakfast.
Stayed in October 2021
Reviewed: 21 October 2021
Clayton
United StatesI thought it was all good!
The staff was extremely friendly!
Stayed in October 2021
Reviewed: 10 August 2021
Debbie
United StatesBreakfast disappointing. There was a pan out for eggs, but it was empty. Only fruit available were oranges. Basically packaged pastries were available.
Stayed in August 2021
Reviewed: 10 July 2021
Clayton
United StatesThe checkin staff wasn’t the friendliest at 2:30 in the morning. My room was next to the elevator and seemed like a closet more than a room. The other rooms I’ve stayed in are very nice however!
It is clean and updated
Stayed in July 2021
Reviewed: 1 July 2021
Clayton
United StatesIt was clean and updated. The staff was very friendly and helpful
Stayed in July 2021
Reviewed: 8 May 2024
Mhango
United StatesNa
The staff were nice.
Stayed in May 2024
Reviewed: 23 April 2023
Ebony
United StatesI discovered mold in the bathroom ceiling and was transferred to another room. I appreciate the accommodation in quickly moving to another room. However, I was taken back when the team member asked me to specify my recompense for the inconvenience via BonVoy points. I shorted myself and said a free night. However, the right thing to do would have been to comp my stay or reward me 3 nights of BonVoy points. When it was time for me to check out, there was a wait for the front desk staff.
The staff was friendly and I appreciate the gift bag gesture.
Stayed in April 2023
Reviewed: 20 April 2023
Quinisha
United StatesRoom was dirty open soap in the shower food and trash everywhere/ breakfast wasn’t restock at 7am
Nothing
Stayed in April 2023
Reviewed: 10 October 2022
Jackson
United Statespool was closed
location
Stayed in October 2022
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