401 Cherry Avenue, Charlottesville, VA 22903, United States
#19 of 44 hotels in Charlottesville
Guests' ChoiceBased on 229 hotel reviews
8.5Cleanliness
9.2
Comfort
9.1
Location
8.8
Facilities
8.8
Staff
8.9
Value for money
8.3
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 May 2024
Sheena
United StatesNothing good with the eggs, no hash browns/fresh potatoes, red/green peppers.
Breakfast was just ok, could've been more choices.
Stayed in May 2024
Reviewed: 10 May 2024
Scott
United StatesPaper plates and cups for breakfast felt like a waste
Loved the vibrant colors, the fresh look of the hotel. The location and staff were great!
Stayed in May 2024
Reviewed: 8 May 2024
Cdscds
United StatesNothing.
Very nice. Clean. Comfy. Good breakfast. Lots of parking. Close to Mall.
Stayed in May 2024
Reviewed: 16 April 2024
Jacinda
United StatesParking is weird. Pricing is a little too high. Breakfast totally sucked. Our room keys didn’t work and had to move floors because the door was broken.
Clean and updated. Staff were very friendly and helpful
Stayed in March 2024
Reviewed: 11 April 2024
Theresa
United StatesI wished we were told that there was a hospital discount when making our reservation the first night. We extended our stay several times and eventually figured out about the discount. When we asked would they apply the discount to our first few nights they would not do that and said it needed to be stated at booking. That was very discouraging since we stayed a total of 9 nights.
Breakfast was very good and hot. Location was good and close to UVA where my husband was having surgery.
Stayed in March 2024
Reviewed: 16 March 2024
Kathryn
United StatesParking and figuring out where to enter is very wonky, which is difficult when arriving late. Signage could address this issue. Breakfast was definitely underwhelming, though the coffee was good.
Beds were comfortable. Location is convenient to downtown. We were upgraded to an extremely spacious corner room. The staff were very helpful amd proactive, especially the manager who kindly walked me back to our room after we had checked out, so I could retrieve my glasses which I'd left behind.
Stayed in March 2024
Reviewed: 11 March 2024
Harry
United StatesBreakfast could have been a little more varied and of higher quality
Stayed in March 2024
Reviewed: 11 December 2023
Becerra
MexicoThe attention from the personal, and the breakfast and the 24 hours bar of coffee!!!
Stayed in December 2023
Reviewed: 7 December 2023
Chloe
United StatesThe room was quite hot but we solved that by turning on the AC.
Super convenient location within walking distance of Charlottesville’s downtown. Friendly staff and clean rooms.
Stayed in December 2023
Reviewed: 25 November 2023
Janet
United StatesTha coffe make in my room was broken because prior traveler put coffee and water in the water spot. It was filled with disgusting brown water and even after I cleaned it out it didn't work. Reported it twice. Never replaced nor any record in the system that there was a problem. They did give me some extra Marriott points the "make up for it".
Location. Good breakfast
Stayed in October 2023
Reviewed: 20 November 2023
Kopetskie
United StatesIf there were a bar it would be perfect.
Outstanding breakfast.
Stayed in November 2023
Reviewed: 2 November 2023
Peggy
United StatesLooks like it had been remodeled...love the colors! Room was a great size...very clean.
Stayed in September 2023
Reviewed: 31 October 2023
Thomas
United StatesBed was too soft for me but others might like it.
Super nice reception staff, very helpful to us. Easy parking and safe. Convenient to the train station. Great shower large and good temperature control.
Stayed in October 2023
Reviewed: 25 October 2023
Alex
United StatesForgot to place hand soap in the room. Didn't provide an unopened bottle of hand lotion (had previously been used). The bed ran really warm.
Size, quiet, shower good value for the price. Free breakfast too.
Stayed in October 2023
Reviewed: 28 September 2023
Gina
United Statesbit further away from campus than hoped
Fresh clean and modern facility. Has a pool
Stayed in September 2023
Reviewed: 26 September 2023
Helen
United StatesIt was clean and seemed new
Clean and new / modern
Stayed in September 2023
Reviewed: 21 September 2023
Danielle
United StatesThe beds was so comfy
Stayed in September 2023
Reviewed: 16 September 2023
Klara
United StatesLocation was great and the breakfast options were good. Very comfortable bed.
Stayed in September 2023
Reviewed: 10 September 2023
Susan
United StatesComfortable beds and so very clean!
Stayed in September 2023
Reviewed: 8 September 2023
Janice
United StatesThey need better curtains in the rooms. I had a first-floor room along the street and I don't feel that the sheer curtains provided enough privacy between me and the trucks stopped at the traffic light. I ended up getting dressed in the bathroom.
The staff was exceptionally friendly both to myself and when I overheard their interactions with other customers. The gym had a variety of fitness equipment, including ellipticals, treadmills, and weights. There was a nice assortment of both fresh cooked food and fresh fruit along with cereal and yogurt at the breakfast buffet. Lots of space and easy access in their garage.
Stayed in September 2023
Reviewed: 30 August 2023
Joseph
United StatesIt was good.
It was good.
Stayed in June 2023
Reviewed: 28 August 2023
Dawn
United StatesClean, comfortable and quiet
Stayed in August 2023
Reviewed: 24 August 2023
Reasor
United StatesI don't like carpet in the rooms
Staff was nice, great location, clean.
Stayed in August 2023
Reviewed: 19 August 2023
Stephen
United StatesBreakfast was not good. Someday someone will offer plain yogurt, bagels that aren't like glue, fully cooked bacon and more than grape jelly.
Very nice room and friendly staff.
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content