501 West Washington Street, Indianapolis, IN 46204, United States
#29 of 148 hotels in Indianapolis
Guests' ChoiceBased on 202 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
9.3
Facilities
8.8
Staff
9.2
Value for money
8.0
Free WiFi
10.0
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End of dialog contentReviewed: 18 May 2024
Semra
TurkeyEverything especially staff
Stayed in May 2024
Reviewed: 16 May 2024
James
United Statesroom was clean and your staff was friendly and helpful
Stayed in May 2024
Reviewed: 16 May 2024
Griselda
United StatesNo water on the toilet, I reported it to the front desk, we went to have breakfast and by the time we came back it had not been checked yet. Even though we only stayed one night it was very uncomfortable. Also the extra fee for parking, it should be a courtesy not an extra expense.
Facilitar was clean and staff very kind.
Stayed in May 2024
Reviewed: 6 May 2024
Brenda
United StatesClean, staff, and location all very excellent
Stayed in May 2024
Reviewed: 17 April 2024
Suzanne
United StatesThe bed. The bed was not comfortable at all. Hard, stiff.
The room was nice. Even though the door was hung crooked. It did still function properly though. Just looked tacky.
Stayed in April 2024
Reviewed: 6 April 2024
Teri
United StatesThe property was within walking distance to Lucas Oil Stadium and many other attractions in downtown Indianapolis.
Stayed in April 2024
Reviewed: 25 March 2024
Ron
United StatesThe bed was too soft. But that's a personal preference.
The room was very clean and the staff was very helpful and friendly.
Stayed in March 2024
Reviewed: 25 March 2024
George
United StatesThe room was small..like small small. A king room felt like a closet. Also, it was very cold despite setting the thermostat to 75°
The staff were great and it was very clean.
Stayed in March 2024
Reviewed: 20 January 2024
David
United StatesExpensive parking, but seems common for all hotels in the area. I think it said on the reservation, but two beds were definitely doubles (smaller).
Underground parking garage great in the winter. Downtown location convenient.
Stayed in January 2024
Reviewed: 19 December 2023
Vickie
United StatesBreakfast was good, staff very friendly and helpful. Room was clean and comfortable, location excellent was able to walk everywhere I wanted to go.
Stayed in December 2023
Reviewed: 25 October 2023
Webb
United StatesThe parking fee was not posted where I obtained my room setup. I was not happy with additional fees at All.....
Breakfast was nice...
Stayed in October 2023
Reviewed: 24 October 2023
David
United StatesMore egg breakfast choices.
Staff was very friendly and rooms were clean
Stayed in October 2023
Reviewed: 23 October 2023
Alexander
United StatesOverall nothing much other than a higher price when it was booked.
Good spot, good breakfast and staff
Stayed in October 2023
Reviewed: 13 October 2023
Laken
United StatesNothing
Clean , loved how you had to have a card to access the hotel like from the outside so random people aren’t in the hotel wandering around
Stayed in October 2023
Reviewed: 5 September 2023
Spherikal
United StatesNothing
The proximity to the zoo and park was fantastic.
Stayed in September 2023
Reviewed: 3 September 2023
Hoskins
United StatesThe pillows were a little hard.
How quiet it was.
Stayed in September 2023
Reviewed: 29 August 2023
Becky
United StatesThe bed was too firm. The fitness room is nicely equipped but didn't have sanitizing supplies.
Room and bathroom were clean and well-supplied. Good TV options, tech plug ins and storage. Breakfast had plenty of hot and cold choices and was delicious. Fitness room has good equipment. Hotel is accessible to many sites and attractions downtown.
Stayed in August 2023
Reviewed: 8 August 2023
Posey
United StatesRoom and bathroom were clean. We enjoyed the onsight breakfast. Parking was convenient and easy to navigate as well!
Stayed in August 2023
Reviewed: 2 August 2023
Singleton
United StatesWe were moved to the hotel next door for the same price. Would have been nice to be made aware ahead of time, but it all worked out. The location was perfect for concert goers.
Stayed in June 2023
Reviewed: 1 August 2023
Rachel
United StatesWhen we went to leave, our room key would not work at the parking garage to let us out. It said invalid credentials or not enabled. So we had to call to have them let us out. Also finding the self parking and knowing that you had to go there was a bit confusing.
Room was clean and bed was comfortable. Front desk clerk was the only staff we interacted with during our stay but they were friendly and helpful. We were attending a concert at TCU Amphitheater and appreciated being able to walk to the event.
Stayed in July 2023
Reviewed: 20 July 2023
Dawn
United StatesCost of room
Location to event
Stayed in July 2023
Reviewed: 22 May 2023
Shannon
United StatesRoom was comfortable, friendly staff, good breakfast.
Stayed in May 2023
Reviewed: 14 May 2023
Fleetwood
United StatesIt was ok.
Stayed in May 2023
Reviewed: 8 May 2023
Colleen
United StatesI down graded the room when I arrived but the hotel would not adjust the rate because I didn't use the Marriot app to book the room.
breakfast time was very busy but the staff seemed to keep up well with the demand.
Stayed in May 2023
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