401 Union Street, Nashville, TN 37219, United States
#16 of 195 hotels in Nashville
Guests' ChoiceBased on 654 hotel reviews
8.9Cleanliness
9.4
Comfort
9.5
Location
9.5
Facilities
9.1
Staff
9.3
Value for money
8.3
Free WiFi
8.8
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End of dialog contentReviewed: 17 May 2024
Julie
United KingdomA Magnifying mirror would be good.
Size of the room, hotel is very modern with coffee and fridge in the room. Staff were very friendly and helpful.
Stayed in May 2024
Reviewed: 17 May 2024
Julie
United KingdomAir-conditioning in room 1203 was noisy and not very effective.
Location, room size, room facilities and hotel modern and clean.
Stayed in May 2024
Reviewed: 7 May 2024
Michelle
United StatesPrice
Location, staff and amenities
Stayed in May 2024
Reviewed: 6 May 2024
Andrew
United StatesNo ice machines but the staff would bring ice if you reached out.
Alexis at the front desk was awesome from the time we walked through the doors. Location was close to Broadway, the Stadium, Bridgestone, Music Hall of Fame, and Restaurants all around. Valet and the rest of the staff were great.
Stayed in May 2024
Reviewed: 24 April 2024
Sue
United KingdomApart from a couple of coat hangers there was no where to unpack your clothes.
Great location. Lovely room.
Stayed in April 2024
Reviewed: 23 April 2024
Hannah
United KingdomOur shower wasn’t great and it leaked but that’s all I can say on a negative note.
The location was absolutely perfect for access to all areas of Nashville that we wanted. Just about a 5 minute walk to Broadway itself, and then in close proximity/short Uber to all museums, the Grand Ole Opry and the baseball. Gorgeous and comfortable rooms with all the amenities, a small but functional gym and friendly staff.
Stayed in April 2024
Reviewed: 23 April 2024
Sandra
Cayman IslandsQuiet, clean and rustic
Stayed in April 2024
Reviewed: 21 April 2024
Shira
United StatesHousekeeping could have been a little more detail oriented. Workout room is super small, but clean and stocked with towels and water.
Great location close to Broadway, but far enough away to be quiet and relaxing. Walkable to bars and restaurants and sightseeing. Front desk staff was friendly and helpful, especially Lauren, who provided us with some great recommendations.
Stayed in April 2024
Reviewed: 20 April 2024
James
United KingdomOur experience with the room being serviced wasnt great but the concierge sorted it. Both our hotels in Nashville needed us to “tell” them to service the room at the reception but we weren’t told that!
Great boutique hotel. With breakfast and restaurant facilities - great coffee and bagels!
Stayed in April 2024
Reviewed: 16 April 2024
Lianne
United StatesJust would have been nice to get a later checkout than noon when requesting a “late checkout”, especially on a Sunday.
Property was lovely, room was spacious and the staff were all friendly and super-helpful.
Stayed in April 2024
Reviewed: 3 April 2024
Haley
United StatesOnly that the rooftop is no longer open :(
Stayed in April 2024
Reviewed: 1 April 2024
Summer
United StatesIt was perfectly located within walking distance of all nightlife. Very quiet and peaceful. Staff were friendly and helpful.
Stayed in March 2024
Reviewed: 25 March 2024
John
United StatesExcellent Staff
Stayed in March 2024
Reviewed: 16 March 2024
Brenden
United StatesThat I had to be back home for work, and could not stay longer.
Fairlane has a great location. It was convenient to walk anywhere we wanted to go. Rooms were nice and staff was friendly.
Stayed in February 2024
Reviewed: 4 March 2024
Raaj
United StatesNothing
Everything
Stayed in December 2023
Reviewed: 2 March 2024
Taylor
United StatesOnly decaf pods for Keurig in my room.
Beautiful and clean. Loved the complimentary champagne on arrival!
Stayed in March 2024
Reviewed: 25 February 2024
Chris
United KingdomPoor breakfast facility. Trying to extend stay for one night proved impossible
Great location. Large well designed room and bathroom. Very comfortable bed
Stayed in February 2024
Reviewed: 22 February 2024
Tetyana
United StatesThere is no such thing
We had a great experience from the moment we walked in. the Super friendly staff! great location!
Stayed in February 2024
Reviewed: 30 January 2024
Angelica
United StatesLocation and decor
The hotel design was amazing
Stayed in January 2024
Reviewed: 20 January 2024
Ian
United StatesGreat location, beautiful hotel
Stayed in January 2024
Reviewed: 18 January 2024
Bonnie
United StatesFront desk guy was curt
Location
Stayed in January 2024
Reviewed: 2 December 2023
Tresa
United StatesThere was nothing we didn’t like.
Very clean and helpful staff.
Stayed in December 2023
Reviewed: 2 December 2023
Wiltshire
United StatesLike a low floor. We were on 11th. Bathtub extremely slippery.
The cleanliness
Stayed in November 2023
Reviewed: 15 November 2023
Kenneth
United StatesEnjoyed the total experience!
Location, staff was wonderful, cleanliness, room was great!!
Stayed in November 2023
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