Staffs at breakfast counter were rude. Manager was watching people. They were very slow to fill up the eggs and sausage. Asked about baked potatoes, she told current manager discontinued it. Doesn’t make sense. Breakfast area was pretty big but there weren’t enough food.

Clean facility. Safe place for family.

Stayed in December 2023

They had coffee lids that didn't fit the cups well and ended up with a bad burn on hand from the lid popping off and spilling hot coffee on me. And they were out of a lot of things at breakfast. They didn't stock anything unless you asked. Had to ask for milk, yogurt, cream cheese, cups, lots of stuff...

Nice place, lots of space for the room, nice stop close to I-95 for traveling. Helpful when asked for things but didn't do much unless you ask for everything. Stayed just a few months ago and it was better kept then, so stopped again. But didn't have as good of an experence this stay.

Stayed in December 2023

No breakfast because the person making it decided not to come in!

Stayed in December 2023

Please hotels, do something about the useless toasters - takes 5 minutes and my bagel is just warm, not toasted. Small TV in our room (32") - although reception was fine but the channel options/numbers were very odd.

Facility is conveniently located easy off/on exit 164 in Florence, SC, on I-95. Very spacious and comfortable double queen room with extra desk space. Friendly and helpful check-in clerk. Breakfast was bacon/scrambled eggs/bagels/assorted bread and waffles if you wanted to take the time to make. Lobby had accessible carts to transport luggage to room.

Stayed in December 2023

Sinks drained slowly.

Convenient location. Staff was great

Stayed in December 2023

breakfast had no fruit and limited items

Room was nice, spacious and clean

Stayed in December 2023

The carpet throughout the property was not clean and it was worn..Our room could have been presented much cleaner and crisper. There were dirty linens across the hall on the floor the entire time we were there. We were room 224

The staff was nice and it was very close to the interstate...

Stayed in December 2023

The hotel was clean enough but it's in need of a good scrubbing and some maintenance. The property is nice but could be great with some tlc

The location to i-95 was great. Loved that we could check in at 330am for a much needed nap.

Stayed in December 2023

The carpet in the room had obviously not been vacuumed, and is need of replacing due to stains from wear and tear. The floor in the bathroom had not been cleaned either, the bath room floor towel/mat revealed that after showering.

Location is very convenient, and the price was reasonable. Plenty of towels and other amenities. The staff were very pleasant, helpful and easy to work with. The breakfast was very good!

Stayed in December 2023

Parking lot was crowded

Nice hot shower, bed was comfortable, room was very clean

Stayed in December 2023

there were a few stains on the carpet

The hotel looked like it had been renovated and it was nicely done and quiet

Stayed in November 2023

Room should have been cleaned better. Sheets on Bed was poorly made if made at all.

Location and room size were excellent

Stayed in November 2023

The bed covers to me were uncomfortable. The texture was not my thing. Whoever was in charge of breakfast did not show so the morning of checkout was hectic, the worker that was handling everything stayed professional though and handled the stress like a champ.

The location was good for my family. Lots of food and gas options which is good as we were driving from Florida back home to New Jersey. Bed was super comfy and the room was rather large compared to other hotels.

Stayed in November 2023

A wider variety of foods to include fresh fruits.

The friendly, helpful staff.

Stayed in November 2023

I did not like the fact that the bathroom Toilet was not clean, and the fan did not work.

I like that the fact that their was enough room to sleep 5 comfortably, with the sofa bed.

Stayed in November 2023

Bathroom could be cleaned and the rugs need to be shampooed

Good location and very friendly staff

Stayed in November 2023

Noise from inside the building.

Comfortable, spacious rooms.

Stayed in November 2023

There was a very mild odor when I first entered the room but I know they accept pets so it could have been that.

Room and bathroom were clean and the bed was comfortable. Breakfast was good, lots of hot options. Would stay again.

Stayed in November 2023

Cleaning fell short but not by much, first room we were shown was not prepared.

convenience from highway, mobile booking special, allows pets

Stayed in November 2023

Rooms need to be updated.

Nice staff. Good enough for a one night stay. Beds comfortable. Definitely needs the rooms updated.

Stayed in November 2023

That you could easuly hear others talking from hallway or the room next door like there were no walls. Also, i could hear all doors being slammed. It was so bad, i tried my luck with the receptionist to see if they have another room located in a quiet area.

The bed and sheets

Stayed in November 2023

They need to best cleaning

Location

Stayed in November 2023

Clerk called me 45 minutes prior to my arrival to ask if I needed two queens and a pull out bed….yes, that’s why I reserved one several weeks back. Same clerk let me standing behind her what appeared to be personal conversation while waiting for a sheet for the pull out bed, with the woman she was trying to fine my room to (point of the call to ask if I needed two queen and pull out). Clerk was horrible.

Price was great, hotel was very clean, all expected amenities

Stayed in November 2023

Room needs updating new floor door was messed up no towel rack in bathroom

Location breakfast quiet

Stayed in October 2023

Unfortunately had a room by the laundry

Clean. Bed comfortable. Nice breakfast.

Stayed in October 2023