2050 University Avenue, Palo Alto, CA 94303, United States
#8 of 37 hotels in Palo Alto
Guests' ChoiceBased on 51 hotel reviews
8.9Cleanliness
9.3
Comfort
9.4
Location
8.4
Facilities
9.0
Staff
9.2
Value for money
8.2
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 25 May 2024
Super
United KingdomSwimming pool was close and no notification at time of booking
Great service
Stayed in May 2024
Reviewed: 23 February 2024
Sandra
United StatesAfternoon tea
Location
Stayed in February 2024
Reviewed: 29 January 2024
Abdullah
Saudi ArabiaNight time room service is very limited.
The service by the staff was exceptional.
Stayed in January 2024
Reviewed: 22 January 2024
Joni
United StatesLovely staff, pretty property
Stayed in January 2024
Reviewed: 9 September 2023
Norman
South AfricaNothing
Clean and concierge service
Stayed in September 2023
Reviewed: 7 August 2023
Alisha
United StatesI didn’t like that there were only double beds. For an expensive “high class” hotel there should be bigger bed options. There was also no hot tub, continental breakfast. Even cheap hotels have that. There was nothing  complementary at this hotel at all. We even had to request a fridge….the prices for the mini bar were outrages. 6 bucks for a can of soda
It smelled really good upon entry. The upper levels of the building had an unpleasant smell.
Stayed in August 2023
Reviewed: 3 July 2023
Zesi
United StatesNone
Room is clean, staff are friendly, food is delicious
Stayed in July 2023
Reviewed: 3 June 2023
Ramez
Saudi ArabiaRoom is a little bit small comparing to other Four Seasons that I visited before.
Nice atmosphere, everything is clean. Staff are very friendly and cooperative.
Stayed in June 2023
Reviewed: 2 October 2022
Wendy
United StatesWonderful staff, comfortable rooms.
Stayed in October 2022
Reviewed: 1 August 2022
Paul
United Statesthe pool
good value and best service
Stayed in July 2022
Reviewed: 24 July 2022
Rudy
United StatesRestaurant seemed like it would be great, but food came out cold and the wait staff are professionals at not making eye contact when they go by. Our waitress was initially very helpful and attentive until another big party came in, we were sort of left to the wayside after that. The manager did come talk to us and sent dessert up to the room which was cool, but didn’t make the $70 steak any warmer. Other than the restaurant it was a perfect stay.
Amazing customer service, very friendly. Room was big and clean and very comfortable. Staff was super helpful when needed and seemed genuinely happy to assist.
Stayed in July 2022
Reviewed: 12 July 2022
James
United StatesThe room was lovely. The restaurant was even better. I ate outside by the firepit in the evening. It was warm, and the food was delicious. The drinks were excellent too.
Stayed in July 2022
Reviewed: 11 September 2023
Hen
TaiwanService, non English speaking staff not much help
Stayed in August 2023
Reviewed: 18 November 2022
Abouzar
SwitzerlandAlmost everything was so bad for a Fourseasons hotel. I have stayed in most Fourseasons hotels across the US and Europe, but this was an awful experience from the location to the building and the unfriendly front desk staff. We were supposed to stay 3 nights, so we asked for an early checkout and left after one night's stay to another five stars hotel in San Fransisco.
The location was awful, right on highway 101, with the truck noises that shook the building. The building is run down. Dirty and used carpets. NOT what you expect from a Foursasons hotel.
Stayed in November 2022
Reviewed: 30 July 2022
Tilina
United StatesWhen I tried to check in I was told that my room wasn’t ready and that the only rooms they had available were “rooms I couldn’t afford”
Stayed in July 2022
Reviewed: 13 March 2022
Andre
Nigeriafood items and services
normal
Stayed in February 2022
Reviewed: 5 September 2021
Thorsten
United StatesThis Four Seasons was a 3-star hotel trying to be nice. Few staff, no care, no service, reduced menu, reduced opening hours of restaurant. Yet full price. I was not happy with it at all and make me doubt I will stay in Four Seasons anywhere again.
I generally like Four Seasdons and have stayed in many around the world. They are known for good service and care, and lots of space to work and meet in, in and around the property.
Stayed in August 2021
Reviewed: 11 December 2023
Anonymous
United StatesSpa swimming pool etc
Every one is wonderful in that place
Stayed in December 2023
Reviewed: 5 May 2024
Pack
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 4 February 2024
Holly
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 16 January 2024
Hannelore
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 31 December 2023
Kim
United StatesThere are no comments available for this review
Stayed in December 2023
Reviewed: 17 November 2023
James
United KingdomThere are no comments available for this review
Stayed in November 2023
Reviewed: 6 November 2023
Lingyan
United StatesThere are no comments available for this review
Stayed in November 2023
Showing 1 – 25
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