201 Granby Street, Norfolk, 23510, United States
#2 of 43 hotels in Norfolk
Guests' ChoiceBased on 441 hotel reviews
8.9Cleanliness
9.4
Comfort
9.3
Location
9.4
Facilities
9.1
Staff
9.1
Value for money
8.6
Free WiFi
9.0
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End of dialog contentReviewed: 31 May 2024
Devin
United StatesView was great!
Stayed in May 2024
Reviewed: 21 May 2024
Paul
United StatesI liked it all
The room was very luxurious in my eyes
Stayed in May 2024
Reviewed: 19 May 2024
Tyrone
United StatesWe had breakfast it was not good at all the hash browns was burnt.
Stayed in May 2024
Reviewed: 19 May 2024
Jennifer
United StatesSuch a beautiful hotel in a wonderful location! We also had drinks at the bar and it was lovely. They offer a range of unique and delicious cocktails. Our room was amazing as well. We will be staying here again!
Stayed in May 2024
Reviewed: 16 May 2024
Armeka
United StatesBags for the trash cans would be nice for women on their menstrual cycles.
The service at the front desk and restaurant were exceptional! And the food was great!
Stayed in May 2024
Reviewed: 7 May 2024
Craig
United StatesThe view from 09 room is mediocre but that's ok. The rooms are wonderful. The restaurant was a bit hit and miss. Some great dishes some soso. The valet was awesome.
Stayed in May 2024
Reviewed: 7 May 2024
Nelita
United StatesOnly 1 elevator worked, so there was a lot of time spent waiting to get to room or back to lobby. A lot of time I just took the stairs.
It was clean, staff was nice!
Stayed in May 2024
Reviewed: 26 April 2024
Jacquelyn
United StatesThe decor, atmosphere and service was excellent.
Stayed in April 2024
Reviewed: 17 April 2024
Mathilde
United StatesComfort and cleanliness
Stayed in April 2024
Reviewed: 15 April 2024
Whitney
United StatesThe elevator got stuck because we didn’t hold the card up long enough. That was scary, but we figured it out.
Spacious rooms and bathroom, and yummy room service. The guest service as also superb!
Stayed in March 2024
Reviewed: 7 April 2024
Christy
United StatesNothing at all
Daryl was great to speak to and was always helpful when we needed it
Stayed in April 2024
Reviewed: 7 April 2024
Pamela
United StatesI asked for a shower cap, and they were out of them. Haha - I managed without one.
I truly can say that this was one of the first hotels I've stayed in that met ALL of my desires.
Stayed in April 2024
Reviewed: 7 April 2024
Dalia
United StatesTwo of the three elevators were not working for a week.
Location , Room and Restaurant were very good.
Stayed in March 2024
Reviewed: 5 April 2024
Barbara
United StatesExtremely clean. Very friendly staff and terrific food and service.
Stayed in April 2024
Reviewed: 5 April 2024
Kathy
United StatesWhen light is on in bathroom at night it shines on sleepers in the adjacent bed through translucent wall in shower. Perhaps night light?
Location perfect.
Stayed in April 2024
Reviewed: 1 April 2024
Angel
United StatesShower water pressure was extremely low, but it's my understanding from the staff it couldn't be adjusted in a historical building during the remodel.
Stayed in March 2024
Reviewed: 18 March 2024
Judy
United StatesThe light on the coffee maker flashed on and off all night. I should have unplugged it.
The location was perfect for my concert at The Norva. I felt well taken care of and looked after during my stay. Every employee that I came in contact with were friendly and helpful. The room was beautiful and functional too. The fitness room was wonderful and very clean. Breakfast was delicious! I'm looking for a reason to come back to NOrfolk again so I can stay at The Glass Light!
Stayed in March 2024
Reviewed: 29 February 2024
Joanna
United StatesThe Glass Light Hotel is a beautiful, boutique hotel in the heart of downtown Norfolk. We had a corner room on an upper floor and the space was very clean and comfortable. The staff members were top notch! We would definitely stay again.
Stayed in February 2024
Reviewed: 21 February 2024
Megan
United StatesSome of the ladies at the front desk are not as pleasant to check in with as the gentleman.
I’ve stayed at this hotel multiple times. It is truly the best hotel in the area. Gorgeous rooms. Great staff. It is the whole package.
Stayed in February 2024
Reviewed: 12 February 2024
Sandy
United StatesEntrance into hotel, you park in garage and had to walk outside for a little ways to get back into hotel. I felt unsafe during the late nights
Cleaness
Stayed in February 2024
Reviewed: 4 February 2024
Megan
United StatesI was not a fan of the room I received on this occasion. 407. The bed is right at the door when you walk in. You hear the elevator and everyone using the elevator at all hours. The street noise in this room was also very loud. I had to keep my tv on all night in order to sleep. I’ve never had this experience at this hotel previously.
I’ve stayed at this hotel several times now. It’s in a great location, and it’s a beautiful hotel in general. Excellent staff across the board.
Stayed in January 2024
Reviewed: 1 February 2024
Kenyatta
United StatesEverything was perfect
Stayed in January 2024
Reviewed: 26 January 2024
Antonia
United StatesI loved everything.
Everything. The ambience and the aesthetic was pleasing.
Stayed in January 2024
Reviewed: 23 January 2024
Papa_john
United StatesThe room was cold when we first checked in. After turning up the heat, the room warmed up but there was still a super cold draft in the bathroom. Should’ve designed heating ducks to be in there as well.
Property was clean and modern
Stayed in January 2024
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