201 West Trade Street, Charlotte, NC 28202, United States
#25 of 185 hotels in Charlotte
Guests' ChoiceBased on 327 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.4
Facilities
9.4
Staff
9.2
Value for money
8.3
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End of dialog contentReviewed: 23 May 2024
Melissa
United StatesA little sketchy around the hotel but not terrible
Everything
Stayed in April 2024
Reviewed: 11 May 2024
Chantavia
United StatesI have no dislikes
My friends and I really enjoyed the architecture of the building and displays of art. We also enjoyed the location and the convenience of the luxury shuttle. The roof top was the icing on the cake.
Stayed in April 2024
Reviewed: 20 April 2024
Kathy
United StatesBeautiful & comfortable property
Stayed in April 2024
Reviewed: 15 April 2024
Mercedes
United StatesNothing!
Always amazing! This is my 4th time staying here, it's always so clean and welcoming. The staff were friendly and helpfull. They had a welcome note with some goodies in my room this time and that just felt extra special.
Stayed in April 2024
Reviewed: 10 April 2024
Christen
United StatesEverything was wonderful.
It was so beautiful!
Stayed in February 2024
Reviewed: 4 April 2024
Joy
United StatesCommunication between the front desk and spa. I was charged after I had paid the final bill. It was resolved quickly, upon my call so that was good.
Eclectic rooms, great location, beautiful hotel.
Stayed in February 2024
Reviewed: 3 April 2024
Ronda
United StatesIt cost $45 plus tip to valet park at the hotel. Some reviews said the public parking lot across the street was less expensive, but we did not find that to be true. At the public lot the rate was $30 per day plus $15 for overnight. We were somewhat annoyed that there was no free Wi-Fi. Apparently this was because we did not book directly through Marriott and used booking.com. We just used a hot spot on our phone to resolve this issue.
Restaurant Mico was excellent. It was actually the best meal we had in Charlotte. The art and interior design were great. Having a full-fledged Starbucks in the lobby was excellent for quick morning exits. The staff was friendly and helpful.
Stayed in April 2024
Reviewed: 30 March 2024
Maria
United StatesStaff was courteous and well trained.
Stayed in March 2024
Reviewed: 23 March 2024
Korey
United StatesNothing
Everything
Stayed in February 2024
Reviewed: 19 March 2024
Michelle
United StatesNothing
The art and architecture
Stayed in March 2024
Reviewed: 19 March 2024
Erica
United StatesThe king room with city view was a little smaller than I imagined. But they made up for it with excellent customer service.
10/10 would highly recommend staying here for any special occasion. The amenities on the premises are top tier. I throughly enjoyed my stay.
Stayed in March 2024
Reviewed: 13 March 2024
De
United StatesNothing really.
It was beautiful, clean and most importantly dog friendly.
Stayed in February 2024
Reviewed: 3 March 2024
Shanandoah
United StatesThe room was nice and comfortable.
Stayed in March 2024
Reviewed: 11 February 2024
Kimberly
United StatesN/A
The facility was breathtaking! The art, the architecture the atmosphere!
Stayed in February 2024
Reviewed: 22 January 2024
Di’andra
United Statesthe lobby is cold!
beautiful rooms & amazing art in the spacious hallways—great view of Charlotte, Center City
Stayed in January 2024
Reviewed: 2 January 2024
Damarius
United StatesEverything
Stayed in January 2024
Reviewed: 2 January 2024
Thomas
United StatesThis hotel made you feel like royalty from valet to check in!
Stayed in November 2023
Reviewed: 30 December 2023
Karen
United StatesI do not like that you cannot choose what floor you want to stop on inside the elevators.
Beautiful rooms
Stayed in December 2023
Reviewed: 24 December 2023
Scott
United StatesWould be nice to have a vending machine or a small shop to buy some late night snacks from
Loved the room and shower.
Stayed in December 2023
Reviewed: 26 November 2023
Gerald
NetherlandsUnknown extra charges that were not explained before hand. Was told that it was not mentioned going thru 3rd party. This should have been no matter the booking venue
Ambiance was amazing, as well as the security features of the hotel
Stayed in November 2023
Reviewed: 15 November 2023
Marie
United StatesThe bathroom layout was... creative? A matter of opinion, I'm sure.
I loved the convenience to the Belk Theater, and the rooftop bar was lovely.
Stayed in November 2023
Reviewed: 2 November 2023
Lauren
United StatesThe hotel was very clean and all staff members were awesome to deal with.
Stayed in October 2023
Reviewed: 29 September 2023
Sheila
CanadaStylish, fashionable, yet comfortable
Stayed in September 2023
Reviewed: 28 September 2023
Jalen
United StatesThe unawareness of $200 per night security. It caught me off guard but I paid it because that is the hotel my fiance (We got married next day) and I wanted to stay at to spend our wedding weekend.
Loved the view and the decor. Loved the security and safeness of the key being used for elevator. Loved the water temperature in shower as well. Great stay overall
Stayed in September 2023
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