Nothing everything was better than we could have imagined

The property was beautiful

Stayed in April 2024

Do it yourself - housekeeping, schlepping luggage. Breakfast included but more like muffins and coffee.

Great location. Fair price.

Stayed in May 2024

Could have used a small mini fridge. Most hotel rooms have them we brought cold beverages snacks and had leftovers from going out to dinner and it all had to get tossed which was a waste of money so it would have been nice to keep things cold convenience also.

We loved the location the good quality sheets the claw footed bathtub was amazing and the cleanliness of the room . Would definitely stay again we loved it

Stayed in May 2024

Late night noise level from people exiting rooftop bar. Impact glass on windows facing exit might help.

Room decor and furniture. Very large bathroom. Dinner in on-site restaurant was superb.

Stayed in May 2024

The only two things we did not like about the hotel was that there was no cleaning/maid service. We were told we needed to call to have service provided. Did not realize it was only for towels and trash. We did receive new towels one day when we asked. The second time we asked, we never received them. Would have loved to have coffee replacement each day and the bed made. This is just our preference, though. The second, was that the bathroom was dark - not enough lighting. As a woman, I need good lighting in the bathroom. Otherwise, the room/hotel was perfect.

Loved the location. The hotel was beautiful and well kept. The staff was friendly. Loved the rooftop bar! Everything was exceptionally clean. The beds were very comfortable and we loved that the air conditioning worked really well. Friendly staff too. We would stay here again.

Stayed in April 2024

Location is great!

Stayed in April 2024

Everything was good at The Birchwood.

Front desk, room cleanliness, restaurant.

Stayed in April 2024

Location

Stayed in April 2024

Very little storage (only one small armoire), light switches and outlets are poorly placed (main lighting was near door 30 feet from bed, lights at bed were controlled from only one switch 6 feet from the bed), and the shower has only a rain head and no hand held shower head. Also unusual was the lack of a refrigerator.

The hotel is great, but room amenities are lacking. The room was very large, but not well thought out.

Stayed in April 2024

They didn’t allow a late check out on a Monday with many empty rooms. Our big four poster bed was noisy getting in and out.we did not have a nice view.

Best area , historic site, the decor, the restaurant .roof top bar

Stayed in April 2024

No fridges

The staff is excellent, location is perfect and the rooms are nice, just wish they had refrigerators

Stayed in April 2024

very minor but the rooms could use better mobile device chargers. We would leave the cord plugged in all night and for some reason barely any charge. Could just be older unit to plug into.

ambiance and friendly staff

Stayed in March 2024

Overpriced

Beautiful room, great location

Stayed in March 2024

Not a thing. Loved everything

Clean, beautiful and comfortable

Stayed in March 2024

Nothing

Convenience to everything

Stayed in March 2024

They didn’t make the bed when I stayed two nights

The location the the rise up festival was only 7 min walk

Stayed in March 2024

The rooms don't have mini-fridges but you can request one. It seems like they could put one in each room permanently since there's only 18 rooms. Also there's no place to get ice, you have to request it from the front desk which is not staffed after 11. And no vending to pick up a soda or bottled water. We bought them from the Gelato place next door after we went a night with no water. The lighting in the bathroom wasn't conducive to seeing yourself clearly in the mirror for make-up, shaving and putting in contacts.

The location and the staff and the room were excellent! We walked to food and bars and to Vinoy Park for the Reggae Rise Up festival every day. The front desk people were nice and went out of their way for us. One even went to our car that was parked in valet and looked for a pair of sunglasses for us, and brought back our chair so we could take it to the festival. We had heard the room could be noisy so we took our portable sound machine and had no issues with restaurant patrons or other guests coming home later than us and talking loudly in the hall.

Stayed in March 2024

The guy at the front desk was awesome, but we felt bad that he was responsible for answering the phone, checking in/ checking out guests, tagging luggage, and being the valet which sometimes meant the desk was unmanned. We didn't mind waiting and it wasn't a very long wait, but we just felt bad that he was the only one doing all those jobs.... hire someone to help him out! Or assign one of the many wait staff that were available to help him out.

Great location, beautiful accommodations, and wonderful staff.

Stayed in March 2024

Price

Location, roof top bar

Stayed in March 2024

Every Downtown hotel we've stayed with offers complimentary bottled water. The Birchwood charges $11 a bottle.

Location is great and terrible. You are in a beautiful location close to everything but because of the rooftop bar it is loud. If your a bit of a night owl then this would be no issue. Once the bar closes it is very quiet. The front desk is so kind and welcoming. Breakfast is very nice.

Stayed in March 2024

Some of staff seem to act greedy and unwelcoming

Room was great

Stayed in March 2024

The staff were exceptionally accommodating but we hated having to ask for ice rather than having access to it ourselves. It’s a small thing, but something we’ve become accustomed to during our travels. There was construction on an adjoining building which began early in the morning during the workweek. The noise of the crowd during Happy Hour was a bit distracting.

The Birchwood is ideally located for easy access to Beach Drive, wonderful restaurants, bars, shopping, museums, the pier, walking, biking, and a gorgeous park full of others taking advantage of the perfect weather to enjoy a stroll, walking a dog, or having a picnic. The small hotel itself is remarkably historic while being beautifully updated. The Burch and Vine Restaurant offered delightful cuisine, including room service for those evenings that we just wanted to enjoy our plush room and a good movie. The roof top Canopy Bar offered a beautiful view of the water across the park.

Stayed in March 2024

The noise from the rooftop bar and fourth floor events.

The location, the quality, the room

Stayed in March 2024

I liked everything.

A great small and friendly hotel in a great location. Nice big room and bathroom with a classic tub on lions feet and a big shower next to it.

Stayed in March 2024