3575 N US Highway 31S, Traverse City, MI 49684, United States
#11 of 33 hotels in Traverse City
Guests' ChoiceBased on 115 hotel reviews
8.5Cleanliness
8.7
Comfort
8.6
Location
9.2
Facilities
8.7
Staff
9.0
Value for money
7.6
Free WiFi
7.5
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End of dialog contentReviewed: 25 February 2024
John
United StatesLimited food choices in the hotel and prices a bit steep.
Great activities for kids. Fantastic indoor water park.
Stayed in February 2024
Reviewed: 31 December 2023
Kayla
United StatesNothing
Everything
Stayed in December 2023
Reviewed: 28 October 2023
Ashley
United StatesI was charged a different rate than what was on my booking.com quote and email receipt. I was charged overdraft fees due to 3 different transactions with one transaction still pending for OVER the amount of the room.
Everything about the hotel and water park was great. Small events in the lobby for the kiddos.
Stayed in October 2023
Reviewed: 16 September 2023
Samantha
United StatesWe didn’t know that the wristbands were also our room key. We weren’t told that at check in. So we didn’t put on the wristbands right away. We then were locked out and had to go back to the front desk where the front desk gals gave us a lot of grief about it. They made a huge deal that we needed another set of wrist bands for the key.
Location to downtown, comfort, nice meal options inside
Stayed in September 2023
Reviewed: 29 August 2023
Giuseppe
United StatesThe breakfast could have been better, for the price. No hot Oatmeal? The carpet in the room was dirty.
The location was good.
Stayed in August 2023
Reviewed: 21 August 2023
Lynn
United StatesAdded costs for entertainment , seemed geared toward younger children.
Very kid friendly!
Stayed in August 2023
Reviewed: 25 July 2023
Michael
United StatesCost of food there.
Everything
Stayed in July 2023
Reviewed: 16 July 2023
Curt
United StatesResort fee
Bathroom was the cleanest I've ever seen
Stayed in July 2023
Reviewed: 5 July 2023
Patti
United StatesPricey
Location fine
Stayed in July 2023
Reviewed: 3 July 2023
Renata
United StatesThe hallway carpet smelled musty.
Stayed in July 2023
Reviewed: 28 January 2023
Marry
United StatesI couldn't spend mo ey only cards. I didn't see that on the booking and only brought 3 cards.
The great grand kids had a blast
Stayed in January 2023
Reviewed: 20 October 2022
Amy
United StatesI was very disappointed in the restaurant, the food was terrible and way overpriced for what we got.
Location, the events they had planned for my grandkids, staff was friendly on arrival and the ease of checking out via text.
Stayed in October 2022
Reviewed: 4 October 2022
Autum
United Statesthe main area smelled like throw up and pizza. the elevator also smelled terrible like old rotten pizza.
the staff is really nice and the location is nice, close to restaurants and other grocery stores.
Stayed in October 2022
Reviewed: 25 September 2022
Richard65lovestraveling
United StatesI had checked on a room with a king bed. I'm not sure why a suite with two queens was lower in price than the same room with a king bed.
Room was clean and comfortable, and we had a good night's sleep. The waterpark was fun! Staff was helpful and friendly. Good location.
Stayed in September 2022
Reviewed: 13 September 2022
Fabiola
United StatesNeeds a little upgrade.
The staff in the Waterpark was very helpful.
Stayed in September 2022
Reviewed: 7 September 2022
Jennie
United Statesgreat atmosphere, a lot to do for kids ages 2+
Stayed in September 2022
Reviewed: 6 September 2022
Diamant
United Statesloved all the things to do for the little ones the water park the arcade magic and tons of other stuff
Stayed in September 2022
Reviewed: 31 August 2022
Thijs
NetherlandsThe waterpark is amazing! The kids spent hours in here
Stayed in August 2022
Reviewed: 30 August 2022
Owen
CanadaThe water park area could be bigger its packed on weekends weekday are better if you want it less crowded. But wouldn't describe it as overwhelming.
Very clean large room safe for kids
Stayed in August 2022
Reviewed: 27 August 2022
Pj
United StatesLots of walking, kept the handicapped person in our party from enjoying everything.
It was fun for the whole family.
Stayed in August 2022
Reviewed: 24 August 2022
Aulph
United Statesnothing
everything
Stayed in July 2022
Reviewed: 22 August 2022
Kelsey
United StatesA bigger room
Everything was great. I would have like for our room to be a bit bigger. The water park was enjoyable for all ages.
Stayed in August 2022
Reviewed: 18 August 2022
Penny
United StatesBes!
The room was very nice , the bed was very uncomfortable.
Stayed in August 2022
Reviewed: 8 August 2022
Jennifer
United StatesPricey. The restaurant the food the gift shops.
Friendly staff. Clean facilities. Easy check in and check out. Plenty to see and do.
Stayed in August 2022
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