Reviews of Fairfield Inn & Suites by Marriott Los Angeles LAX/El Segundo 3 stars
525 N Pacific Coast Highway, El Segundo, CA 90245, United States
#6 of 14 hotels in El Segundo
Guests' ChoiceReview score
Based on 924 hotel reviews
7.8Score breakdown
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Cleanliness
8.3
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Comfort
8.3
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Location
8.6
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Facilities
8.0
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Staff
8.6
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Value for money
7.7
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Free WiFi
8.3
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Reviewed: 7 June 2024
Merrill
United States93 reviews12 helpful votes8.0“Free airport shuttle... good breakfast.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
Everything was as expected from a Marriott property.
Free timely airport shuttle to and from hotel... good breakfast, comfortable bed. Nice staff.
Stayed in June 2024
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Reviewed: 7 June 2024
Daniel
United States2 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
The only issue we ran into was the shower/bath never got beyond luke warm. By the time we realized this it was time to go anyway. Not a deal breaker just an inconvenience.
Had a wonderful stay. Friendly staff and a great shuttle to and from the airport. Being near to an In and Out Burger was a big plus too. If we come back to LA we would definitely look to stay here again.
Stayed in June 2024
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Reviewed: 6 June 2024
Brian
United States14 reviews8.0“Good enough.”- • Leisure trip
- • Solo traveller
- • King Room
- • Stayed 1 night
Breakfast was extremely crowded. Also, it seemed as if they didn't have enough airport shuttle capacity on a Saturday morning.
Room was clean and somewhat modern.
Stayed in June 2024
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Reviewed: 5 June 2024
Gary
United States17 reviews2 helpful votes8.0“Great stay and location”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Nothing
Great location. Shuttle service
Stayed in June 2024
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Reviewed: 4 June 2024
Cynthia
United States1 review9.0“Good! I’m happy”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
The parking is inconvenient (far)and expensive
The breakfast is great with lots of options
Stayed in June 2024
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Reviewed: 3 June 2024
Bronwyn
Australia20 reviews7.0Good- • Leisure trip
- • Family with young children
- • King Suite
- • Stayed 1 night
- • Submitted via mobile
Appeared unprepared for our booking for 3 peoples:Had to make up the second bed ourselves and only one thin blanket was provided; only cups for two guests Poor visual directions to the elevator to the west wing. Front desk did not answer phone 3 times so had to go down in person and flippant attitude/apology from one person on the front desk. Locked out of room temporarily despite paying for late checkout; keycard did not work twice.
Convenience:close to food outlets, shuttle ; efficient checkin with polite service from that person on desk
Stayed in May 2024
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Reviewed: 2 June 2024
Cathy
United States6 reviews2 helpful votes7.0“Adequate. In fairness we checked in at 4 pm and out at 6am. It was fine for what we needed.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
I wish there were more good eateries around...we were surrounded by fast food.
Close to the airport. Great shuttle services. Happy hour
Stayed in June 2024
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Reviewed: 31 May 2024
Juan
Ecuador17 reviews1 helpful vote7.0“Comfortable but with improvement opportunities”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
There was a strong smell in the room and the corridor, very disgusting. The bathroom curtain looked unclean with mold stains.
The shuttle drivers were very attentive, as well as hotel staff. Also the location near the airport is a plus. The breakfast is OK
Stayed in May 2024
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Reviewed: 29 May 2024
Karen
United States1 review8.0Very good- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
It took a while to find the shuttle stop and for the shuttle to arrive, but otherwise everything was fine.
Breakfast was good with a lot of variety.
Stayed in May 2024
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Reviewed: 26 May 2024
Will
Australia1 review8.0Very good- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
I paid for a king suite and got a double, was promised a discount due to changed rooms but still paid the price for the king? Please reimburse service was amazing but disappointed that I was charged for the room I booked but did not get.
Stayed in May 2024
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Reviewed: 22 May 2024
Randi
New Zealand87 reviews20 helpful votes9.0“Comfortable stay close to airport and amenities🙏”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Expensive in-house bar…and absent bartender. We ended up going to the hotel bar at the ‘Aloft’ next door.
Great location. Close to restaurants and across the street from a grocery store.
Stayed in May 2024
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Reviewed: 22 May 2024
Erique2016
United States17 reviews5 helpful votes9.0“Comfort near the Airport”- • Leisure trip
- • Solo traveller
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
Parking Charges were $40 per day.
There is a 7-11 gas station, Ralph's grocery supermarket, in and out burger across the street. There is also a Wells Fargo close buy if you need some banking needs. But the hotel has an ATM by the lobby if you need. Just charges $3.65 per withdrawal. The hotel is close to the airport and they have free shuttles rides every 30 minutes
Stayed in May 2024
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Reviewed: 20 May 2024
Carole
United States1 review7.0“It served our purpose”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Smell in room
Very good. Staff was hospitable
Stayed in May 2024
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Reviewed: 20 May 2024
Mykenzie
Finland2 reviews9.0“Would definitely stay here again passing through LA”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Great breakfast. Clean rooms. Easy shuttle transfer. Comfortable beds. Very nice staff. Free coffee and tea in lobby was great! We had a very nice stay.
Stayed in May 2024
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Reviewed: 17 May 2024
William
United States24 reviews11 helpful votes7.0“Shuttle service was good and possibly stay there again.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
A couple of things that I believe needs to be addressed. Upon checking in I was asked for my credit card to place a $50.00 charge on it, even though the room was prepaid. I thought it was just a hold against any issues. However it actually was charged to my account. When checking out I inquired about this and they told me it would be refunded in 5 business days. That seemed to me to be a tacky business practice and made me question your motives. Are you working off the float that this generates? It just did not sit well with me and I am waiting for my refund. Also, the bar food offered is weak. You really need some healthier options. We ordered the sliders and I would rate them a C-. A pickle on each would make them alive as well as a simple remoulade sauce served on the side. Also a salad would be a nice addition as compared to fries.
We did have an enjoyable stay at your Fairfield property, and the staff was very professional.
Stayed in May 2024
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Reviewed: 17 May 2024
Shilla
United States9 reviews9.0“Good, comfortable stay”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted via mobile
Nothing in particular
Location, airport shuttle service, breakfast
Stayed in May 2024
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Reviewed: 17 May 2024
Strickland
United States4 reviews1 helpful vote9.0“Great Value for L A!”- • Leisure trip
- • People with friends
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Decor was slightly dated, but everything was clean & functional.
Great location with shuttle from LAX. Close to food venues. Staff was very friendly & helpful. Decent breakfast.
Stayed in May 2024
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Reviewed: 9 May 2024
Witold
Poland48 reviews6 helpful votes8.0“a hotel with good location near the airport as a gate to LA, bus stop, shops nearby”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
noise in the room from the airport, poor window tightness in the room we had
lobby facilities, airport bus transport from/ to hotel
Stayed in May 2024
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Reviewed: 2 May 2024
Cheryl
United States13 reviews7.0“Comfortable for one night”- • Leisure trip
- • People with friends
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Breakfast was ok but not great
Good location
Stayed in March 2024
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Reviewed: 30 April 2024
Evelyn
Canada14 reviews8.0Very good- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
great breakfast, liked the courtyard area
Stayed in April 2024
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Reviewed: 29 April 2024
Diane
United States4 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
Very easy commute to and from LAX.
Stayed in April 2024
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Reviewed: 27 April 2024
John
United States9 reviews1 helpful vote8.0“Well priced and very clean, the only surprise being intrusive sounds from next door and abovebeing. Intrusive”- • Leisure trip
- • Solo traveller
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Surprised that soundproofing between rooms was only at 85 %.
Clean, helpful staff, very adequate breakfast Well equipped gym.
Stayed in April 2024
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Reviewed: 26 April 2024
M
United States5 reviews9.0“Will stay again.”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
All was good.
Great location. Comfortable bed and bedding. Reliable airport shuttle. Efficient and pleasant check-in and checkout. Good humored breakfast attendant.
Stayed in April 2024
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Reviewed: 25 April 2024
Cathy
Australia5 reviews9.0“Convenient hotel for airport transfer on a stop over”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
All was good
Location and clean
Stayed in April 2024
