5033 Valley View Boulevard, North West, Roanoke, VA 24012, United States of America
#18 of 39 hotels in Roanoke
Guests' ChoiceBased on 314 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
9.1
Facilities
8.5
Staff
8.5
Value for money
8.1
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 27, 2024
Marie
United States of AmericaPrice
Clean, comfortable, pool was clean and perfect temperature, kids loved it. Breakfast was very good, lots of choices. This was an overnight stop on our road trip to visit family in another state.
Stayed in March 2024
Reviewed: March 27, 2024
Cindy
United States of AmericaPool area wasn’t clean.
Convenient. Staff friendly. Shuttle driver accommodating. Comfortable bed.
Stayed in March 2024
Reviewed: February 12, 2024
Nancy
United States of AmericaNot being able to get to airport for early flight
Location was good but getting transported to the airport was a nightmare. 6 am flight no shuttle no taxis and an hour wait for Uber. Your desk clerk saved not only my day but my entire vacation.
Stayed in February 2024
Reviewed: February 10, 2024
Rachel
United States of AmericaSmaller size rooms
Location
Stayed in January 2024
Reviewed: January 7, 2024
Glenda
United States of AmericaAirport location. Clean
Stayed in January 2024
Reviewed: December 22, 2023
Lynne
United States of AmericaThe staff could not give me any information on restaurants that delivered to the hotel. Most hotels have a list.
The breakfast was good.
Stayed in December 2023
Reviewed: December 18, 2023
Francis
United States of AmericaYou’re room keys did not work, on two separate occasions and after making new ones
Stayed in November 2023
Reviewed: November 29, 2023
Robert
United States of AmericaSelf check in, seemed short staffed
Clean all over, location, price THIS stay
Stayed in November 2023
Reviewed: October 19, 2023
Clinton
United States of AmericaThere wasn't any hand soap in the bathroom, only a small refillable body wash on the sink counter. Also, the soap was a bit difficult to dispense in the shower.
The room was suitable for a comfortable night stay. Nice bedding, hot shower, breakfast, and tv. The room was spacious and secure.
Stayed in October 2023
Reviewed: October 5, 2023
Chris
United States of AmericaNo bar soap in room and the towels are a little skimpy.
The staff was very friendly, the large room was clean, check-in and check-out were a breeze. The hotel is located near restaurants and shopping if needed.
Stayed in October 2023
Reviewed: July 19, 2023
Shirley
United States of AmericaBreakfast food was old.
Breakfast was great except for Sunday it was horrible.
Stayed in July 2023
Reviewed: July 6, 2023
John
United States of AmericaHow was my stay? Getting more expensive every time i stay at this property. This is my go-to overnight hotel 4 times a year, but i may have to begin seeking less expensive alternatives. Add that pinko VAT tax on top of it? Oy....
Stayed in June 2023
Reviewed: June 16, 2023
Yoshihiro
JapanEnjoyed nice cookie!
Stayed in June 2023
Reviewed: June 6, 2023
Bruce
United States of AmericaNothing
It was clean. It was not rundown. Staff wA helpful
Stayed in June 2023
Reviewed: May 11, 2023
John
United States of AmericaNoisey ac.
Good
Stayed in May 2023
Reviewed: April 15, 2023
Chris
CanadaWho would really like the fire alarm going off three times at around 7. 00pm, 8.00pm, and finally at 4.30am! The bathroom sink u-bend had a small leak, notified the front desk, on our way out when leaving.
Location close to a shopping center and restaurants. Good size lobby and seating area that doubled as the breakfast room. Breakfast was average with a selection that included hot eggs (omelets that were high in salt), waffles, hot cereal, muffins, toast and bagels. Rooms were clean and reasonable size. A/C worked well and was fairly quiet.
Stayed in April 2023
Reviewed: April 12, 2023
Emma
United States of Americathe fire alarms
the check in receptionist was so kind and efficient
Stayed in April 2023
Reviewed: March 18, 2023
John
United States of AmericaDuring the height of covid in mid-2020, there were homeless folks sleeping on the back deck furniture. Seems to have been corrected. As of recently, being in a major mall complex, I still see the occasional sketches walking around in the rear parking lot.
We've/ I've stayed at this facility well over a dozen times. This is our go-to hotel every trip up to Virginia to visit my mom, which I try to do every 3 months. There's a Longhorn steakhouse a quarter mile away that we hit every trip for dinner. A very reputable Chinese restaurant literally right across the street as well.
Stayed in January 2023
Reviewed: February 26, 2023
Stephen
United States of AmericaThe restroom in 327 looks like Clorox was used on the wallpaper. The Staff assured me all the rooms are being remodeled.
Stayed in February 2023
Reviewed: February 26, 2023
Mary
United States of AmericaDog next door to me barked all night. They should have rooms where there were no animals.
The hotel
Stayed in February 2023
Reviewed: February 3, 2023
Marilyn
CanadaBreakfast not replenished even though the breakfast was to run for another 1 1/2 hours. Lights in washroom was burnt out. No hairdryer.
Beds was very comfortable.
Stayed in February 2023
Reviewed: January 21, 2023
Brenda
United States of AmericaCheck-in staff unprofessional. Handed us the keys, did not tell us the room number, where the elevator was located until asked, no mention of breakfast or checkout time. Not Hampton Inn standard. TV in the room did not work. They told my husband how to fix it instead of coming to the room to do it. The shower faucet was inverted with cold being hot. The front lobby area was stained .
Location, breakfast, and the bed was comfortable
Stayed in January 2023
Reviewed: November 10, 2022
Elizabeth
United States of AmericaClose to everything, but not noisy. Best of both worlds.
Stayed in November 2022
Reviewed: November 4, 2022
Milica
SerbiaN/A
Close to the airport, comfy bad, nice breakfast, friendly staff
Stayed in November 2022
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