201 Ashville Avenue, Cary, NC 27518, United States
#15 of 28 hotels in Cary
Guests' ChoiceBased on 140 hotel reviews
7.8Cleanliness
8.0
Comfort
8.2
Location
8.7
Facilities
7.6
Staff
8.8
Value for money
7.9
Free WiFi
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 May 2024
Anthony
United StatesThe Pool was closed
Breakfast, Staff, Beds
Stayed in May 2024
Reviewed: 18 October 2023
Brian
United StatesOverall could use a little TLC maybe new carpet.
Breakfast was good. Staff was very friendly. Location was good for us.
Stayed in October 2023
Reviewed: 10 October 2023
Denise
United StatesI don’t know if it was a rule but my bed was not made properly, I found trash that wasn’t picked up
Staff was very friendly, helpful. Convenient location to where I had to go to attend function
Stayed in October 2023
Reviewed: 14 September 2023
Sharon
United StatesThe toilet paper holder was broken, carpet was stained, they only put 2 towels and 2 wash cloths in our bathroom. We went up on a Saturday night meaning when we showered Saturday we would have to reuse the same cloths and towels for our shower on Sunday (THAT WAS A NO NO)! I had to request more
I liked the keyless check in
Stayed in September 2023
Reviewed: 20 June 2023
Jerad
United StatesThe area was nice and quiet outside.
Stayed in June 2023
Reviewed: 1 May 2023
Connie
United StatesSecurity lock broken. Thermostat removed from wall. Our 3rd floor was close to a constant droning sound. We stay here about every 6 wks so can see when details are not attended to.
The food prep lady is wonderful! Her breakfast layout is clean and tasty - for a hotel.
Stayed in April 2023
Reviewed: 23 March 2023
Cynthia
United StatesThe staff were all very nice and friendly, the breakfast was good.
Stayed in March 2023
Reviewed: 17 March 2023
Lecia
United StatesAir conditioning in room looked like the cover was off showing lots of dust. And the bathroom floors were dirty with oil her people hair on floor.
Staff so friendly
Stayed in March 2023
Reviewed: 16 March 2023
Kristina
United StatesCheck in took a little while, which was surprising. Considering I pre booked and pre paid. staff at the front desk couldn't find my reservation because they didn't "scroll down far enough?" - their quote. Also they kept saying "huh? thats weird" - with zero explanation I didn't feel super welcomed as I checked in .
Breakfast was wonderful the staff kept everything clean and stocked - the red velvet waffle mix was phenomenal. They were super personable ! Nice variety of snacks for purchase at the front desk. Facility was clean and orderly.
Stayed in March 2023
Reviewed: 8 October 2022
Nicole
United Statesmy A/C unit was not working well. my room never cooled off.
it was very clean and neat. the breakfast was nice the area was well stocked.
Stayed in October 2022
Reviewed: 28 September 2022
Carolyn
United StatesElevator was scary, always made noises and felt like it was going to get stuck between floors.
location
Stayed in September 2022
Reviewed: 3 August 2022
James
United StatesElevator seemed kind of sketchy. Price was WAY too high!!!
Good breakfast. Great staff. Facility is starting to show it's age.
Stayed in July 2022
Reviewed: 13 July 2022
Karen
United Statesnothing
the room was nice. comfortable bed.
Stayed in July 2022
Reviewed: 14 June 2022
Theresa
United StatesPool not open due to repairs
Location. Staff. Cleanliness
Stayed in June 2022
Reviewed: 6 June 2022
John
United StatesOur bathroom needed some small repairs, but it wasn’t anything very important.
It was very clean, and the staff were great.
Stayed in June 2022
Reviewed: 3 June 2022
Jonathan
United StatesBreakfast was just OK. Wifi was down most of the time we were there.
Stayed in May 2022
Reviewed: 30 May 2022
Meyer-gray
United StatesWe were told the pool was open, and it was not. We picked this hotel for our son's team. Unfortunately, this was not available for our use. Food was decent. They were late with the hot breakfast coming out and we had a early morning game, so we had to take the food with us. The hallways were clean, but smelled musty
Room was clean.
Stayed in May 2022
Reviewed: 22 May 2022
Marie
United Statesvery old and stuffy
location perfect for hospital visit
Stayed in May 2022
Reviewed: 10 March 2022
Lauren
United Statesparking is a little funny but it was not terrible at all.
it was very nice! great people and great breakfast.
Stayed in March 2022
Reviewed: 5 March 2022
Steven
United StatesGood stay, hotel was clean and comfortable overall. Only one small observation is our rooms were a little run down (carpet, furniture, shower) just expected a little higher quality.
Stayed in March 2022
Reviewed: 24 February 2022
Laureen
United Statesfriendly staff - clean
Stayed in February 2022
Reviewed: 28 November 2021
Barbara
United StatesFacility needs updating
Stayed in November 2021
Reviewed: 2 November 2021
Jane
United StatesThe room felt damp the whole time. (first time we've experienced this)
Very friendly. Early morning coffee is great!
Stayed in September 2021
Reviewed: 28 October 2021
Connie
United StatesProximity to our friends
Stayed in October 2021
Seoul, South Korea
Zermatt, Switzerland
Sirmione, Italy
Bad Tatzmannsdorf, Austria
Seoul, South Korea
Hjerkinn, Norway
Stomorska, Croatia
Candolim, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content