1460 East Ninth Street, Cleveland, OH 44114, United States
#28 of 74 hotels in Cleveland
Guests' ChoiceBased on 1001 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
8.9
Facilities
8.3
Staff
8.6
Value for money
7.8
Free WiFi
8.0
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End of dialog contentReviewed: 22 May 2024
Robert
United StatesI really did not want to pay for parking and if I have to it should not cost that much for a customer $45.00 per night
The staff and the area
Stayed in May 2024
Reviewed: 10 May 2024
Joseph
United StatesValet parking at $45 was comparable to other nearby hotels but you can get a much better rate by parking yourself. Breakfast at 9 AM wasn't warm and several items weren't promptly replenished. The noise from the street was loud at times with motorcycles but the loud air conditioner drowned out the sound during the night.
Spacious updated room with new bed spreads. Location was convenient to the Rock and Roll Hall of Fame, 1/2 mile walk. Free breakfast included. Fast elevators that all worked. Booking.com provided a $21/night savings over Hilton's price which Hilton didn't match.
Stayed in May 2024
Reviewed: 10 May 2024
Dario
United StatesNo free parking and hard to find a spot in free parking areas nearby. The floor of the room was a bit dirty and sticky
Good stay but very basic breakfast options
Stayed in May 2024
Reviewed: 9 May 2024
Scott
United StatesIt was very warm in lobby and for bfast...needed air for sure...also we had a noisy group of children on our floor which I feel could be avoided by placing families w children on floors together...but maybe this was not possible...and I understand...
Just nice and comfortable and great location...good vibes...
Stayed in May 2024
Reviewed: 7 May 2024
Mike
United StatesWe arrived around 7 PM on a Sunday. In a large city like Cleveland, you would think there would be some place to eat in walking distance. That was not the case. Everything was closed at 8:00 PM on Sunday. Also, multiple bums and homeless people on and all around the Hotel property. A few were very aggressive and some shouting and vulgar language was used by them. Not directly the fault of the Hotel but not great either.
The room was very clean and quiet. The breakfast was a full menu and the food was hot and tasty. Lots of choices.
Stayed in May 2024
Reviewed: 7 May 2024
Patricia
United StatesWhen I arrived to check in the 2nd door did not open.Two women was at the desk looked at me and continued to work.After a minute went by one opened the door.I made a statement you didn’t want me in here. The Caucasian lady just gave me eye contact while the African American lady just stood there with a blank face. I preceded with the checkout it was like pulling teeth. She was not friendly at all. That stuck with me all day.
Location
Stayed in May 2024
Reviewed: 5 May 2024
Sean
United StatesBed and pillows uncomfortable
Stayed in May 2024
Reviewed: 3 May 2024
Jennifer
United StatesExcellent breakfast. Enjoyed having coffee available in the lobby.
Stayed in May 2024
Reviewed: 2 May 2024
Hernández
United StatesParking is not available!
Stayed in May 2024
Reviewed: 2 May 2024
Calin
FranceNoisy
Location, great staff
Stayed in April 2024
Reviewed: 2 May 2024
Wendi
United StatesCould hear the road - Motorcycles racing up and down all night outside our window, sirens, felt like when were were in Times Square
Room was great, new fitness center. Decent breakfast
Stayed in April 2024
Reviewed: 29 April 2024
Michael
United StatesValet parking is the only bad thing about this hotel. Not the valets themselves but there is only room for 3 or 4 cars to park in there little space. Had to pull up and put on my flashers in one of the travel lanes (which the hotel recommended). Other than that hotel was fine.
Location was good. Rooms were good. Bathroom vent I don’t think was working but not to much of a bother.
Stayed in April 2024
Reviewed: 21 April 2024
Dham
United KingdomRoom was opposite to elevator and on Main Street add to the that the room next to it is very noisy with loud sound, I asked the staff at the chick in to put me in a room not on the street but unfortunately she didn’t listen to me.
Kathie one of the morning staff is very helpful and listening and tried hard to sort the problem out, room is big. Location is good
Stayed in April 2024
Reviewed: 20 April 2024
Terry
United StatesParking
Stayed in March 2024
Reviewed: 16 April 2024
Kimball
United StatesGreat location. Free breakfast. Good wifi.
Stayed in April 2024
Reviewed: 10 April 2024
B
United StatesHaving to wait so long for valet parking
The hotel was wonderful. The location was great.
Stayed in April 2024
Reviewed: 6 April 2024
Salome
United StatesCould have an agreement with a close parking, other than Valet Parking only.
Good location. Has everything you need during a short stay.
Stayed in March 2024
Reviewed: 5 April 2024
Jodie
United StatesVery expensive parking
Stayed in April 2024
Reviewed: 3 April 2024
Lynette
United StatesThe buffet breakfast was very good. The location of the hotel was great for walking to attractions. The room was clean and comfortable. The staff were friendly. We were very happy with our stay.
Stayed in March 2024
Reviewed: 31 March 2024
Janetta
United StatesThe breakfast set up needs re-thought. Ridiculously long line, due to folks waiting on the people making waffles. Waffle maker should be placed away from the other offered items.
Location
Stayed in March 2024
Reviewed: 24 March 2024
Rob
CanadaClose to everything
It has just been refurbished
Stayed in March 2024
Reviewed: 23 March 2024
Laura
United StatesThe parking is very expensive.
We walked to a restaurant. Area was very clean.
Stayed in March 2024
Reviewed: 20 March 2024
Diana
United StatesExtra $45 to park. Didn't know it was under construction. Hard to find beverage machines or ice machines. No restaurant and the free breakfast wasn't good
Pretty room, view of cathedral. It was very clean
Stayed in March 2024
Reviewed: 15 March 2024
Allen
United StatesDust workers commandeered elevators But passable
Staff was attentive Facility under construction yuck
Stayed in March 2024
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