Reviews of Hampton Inn & Suites Alpharetta-Windward This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
16785 Old Morris Road, Alpharetta, GA 30004, United States of America
#20 of 36 hotels in Alpharetta
Guests' ChoiceReview Score
Based on 168 hotel reviews
8.1Score breakdown
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Cleanliness
8.7
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Comfort
8.7
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Location
8.9
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Facilities
8.4
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Staff
8.8
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Value for money
8.2
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Free WiFi
7.5
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Reviewed: May 5, 2024
Linda
United States of America1 review7.0“Your hotel wasn’t the best but it met all my needs at a reasonable price”- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
It took 2 days to have a person to get the toilet to flush properly
It was nice to have a choice of breakfast foods good location great staff
Stayed in May 2024
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Reviewed: February 26, 2024
Justin
United States of America1 review8.0“Nice stay, good price for what we got.”- • Leisure trip
- • Solo traveler
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 1 night
Only 1 waffle maker???? There was a line of 5 people waiting for it......that's an easy fix. Some of the cloth covered chairs in the lobby used during breakfast were really gross; they need to be cleaned or replaced with easy to clean chairs. I witnessed a maintenance worker (who was nice to talk to) go to a room with a maintenance cart (that had a trashcan on it) and ignored a bag of trash outside someone's room nearby when he walked by. PICK IT UP!
Rooms were updated (mostly) and clean. Front desk workers were nice and acted like they were pleased to see/work/help with you. Shower water pressure was good. Property was taken care of and the location was good.
Stayed in February 2024
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Reviewed: February 9, 2024
Malik
United States of America1 review7.0“Overall it was a great experience”- • Leisure trip
- • Solo traveler
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Moldy shower and sink stopper was broken causing water to drain super slow
The staff was very pleasant and nice. They made me feel as if I was at home!
Stayed in January 2024
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Reviewed: January 29, 2024
Michelle
United States of America21 Reviews1 helpful vote9.0“A nice home away from home”- • Leisure trip
- • Couple
- • King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The blankets! They always slide off while I’m sleeping. I woke up a good 10 times to pull the blanket back into place.
We love that it’s like a mini apartment and allows for different folks to have a different schedule. Everyone doesn’t have to go to sleep at the same time since there is space to hang and give the other person quiet.
Stayed in January 2024
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Reviewed: January 24, 2024
Yasmine
United States of America26 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Suite with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Confortable y limpio
Stayed in January 2024
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Reviewed: December 17, 2023
Miriam
United States of America12 Reviews1 helpful vote9.0“Would stay here again”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Clean. Spacious. Good decor. Nice staff. Convenient location for our needs
Stayed in December 2023
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Reviewed: December 7, 2023
Mohamed
United States of America46 Reviews1 helpful vote8.0“Good Value”- • Leisure trip
- • Family with young children
- • King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Really spacious suites and good value
Stayed in December 2023
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Reviewed: September 18, 2023
Amy
United States of America1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Pool was dirty
Stayed in September 2023
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Reviewed: August 30, 2023
Ashley
United States of America5 Reviews7.0“It was comfortable for my work trip”- • Business trip
- • Couple
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
It was hot on the fourth floor hallways like the air was broke
It was near my job site
Stayed in August 2023
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Reviewed: June 23, 2023
Crystale
United States of America3 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
N/a
Friendliness of staff; very helpful and clean environment
Stayed in June 2023
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Reviewed: June 20, 2023
Cadet
United States of America5 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Spot clean room could have been better
Breakfast was convenient
Stayed in June 2023
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Reviewed: May 26, 2023
Archie
United States of America1 review9.0Wonderful- • Business trip
- • Family with young children
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The view from my window was a wall and the air conditioning units. There was no view at all.
Location, cleanliness, and the staff
Stayed in May 2023
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Reviewed: May 14, 2023
Abranca
United States of America20 Reviews8.0“Do Better Hampton”- • Business trip
- • Solo traveler
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
Needs an upgrade. The ceiling in the bathroom had been patched and painted. Not even close on the color. The caulking on the tub was black in areas and coming apart. Just not up to par.
Very close to where I needed to be. Staff was friendly.
Stayed in May 2023
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Reviewed: May 1, 2023
Dana
United States of America27 Reviews3 helpful votes8.0“Great location, but needs some attention to detail in certain areas”- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was not the quality I’ve had at other Hamptons I’ve stayed at. The food was cold and not very tasty. The place seems mostly well kept, but right by the front door was a large outdoor trash can piled very high and spilling over onto the ground all around, which seems to have been neglected in a key place. Our room did seem clean, but not enough attention to detail on the part of the cleaning staff when you notice long hairs left in obvious places.
Great location, staff very friendly, bed nice and comfortable.
Stayed in April 2023
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Reviewed: April 15, 2023
Clinton
Austria6 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
The breakfast.
It was not my favourite. I did not enjoy the potatoes on day one, and I skipped them on day two.
Stayed in March 2023
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Reviewed: March 6, 2023
Sarah
United States of America5 Reviews1 helpful vote9.0“I enjoyed my stay in Duluth at the Hampton more than this one but I still give it 9 out of 10”- • Business trip
- • Group
- • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The free breakfast needs a little help, but I was thankful, room service needs offered without asking for it especially when I paid more here and at other Hamptons I paid less and didn’t have to ask for it I don’t like complaining
Large rooms and bathroom, clean, and the staff was great
Stayed in March 2023
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Reviewed: February 24, 2023
Theresa
United States of America4 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
the pillows
Stayed in February 2023
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Reviewed: January 17, 2023
Angela
United States of America7 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Smelled like someone was smoking in one of the rooms from the hall on our floor. Another guest said they smelled the same thing on a different floors.
Stayed in January 2023
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Reviewed: January 12, 2023
Emily
United States of America6 Reviews8.0“we mostly were in and out while doing horse shows but had no issues and would use the hotel again”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
a little dated surprisingly for the location
quiet location but convenient to GA400
Stayed in January 2023
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Reviewed: December 27, 2022
Belinda
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The elevation in price. Prior to the night before.The female overnight staff charge my card after she run the system for new rates. She said as long as there's money on the card it will go through. But advise me to return to make the purchase. By the time I got ready to return. She had already charged my card. More than I would have excepted. Then there was an additional $25 charge for each night that was not returned.
The breakfast choices & the option to have turkey sausage for those that do not eat pork. Close to everything
Stayed in November 2022
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Reviewed: September 22, 2022
Hyunsook
United States of America9 Reviews9.0“Good suit”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Some staff didn't understand about reservation system of Booking.com.
Sweetie American style breakfast, cleaning room
Stayed in September 2022
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Reviewed: May 30, 2022
T
United States of America2 Reviews9.0“Overall good stay.”- • Leisure trip
- • Solo traveler
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Rates were a little pricey. The Wi-Fi could be a little bit better. And first floor vending was down.
The manager Chi cobi was super friendly and helpful! The room was great! And the beds are super comfortable! Nice and quiet atmosphere perfect for a little time to relax!
Stayed in May 2022
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Reviewed: May 15, 2022
Kathryn
United States of America1 review1 helpful vote9.0“Refreshing”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Would have liked more pillows as they were softer than my preference but everything else was fabulous!
Breakfast was amazing! The bathroom was fat friendly. Great value.
Stayed in April 2022
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Reviewed: May 7, 2022
Julie
United States of America1 review9.0“our stay was great”- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
wish breakfast lasted longer at least till 10.00.
Staff was friendly,checking in and out was quick.Room was clean,bed was comfortable.Coffee was good.Price of room was affordable.
Stayed in May 2022
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