483 Commerce Drive, Madison, WI 53719, United States
#15 of 61 hotels in Madison
Guests' ChoiceBased on 243 hotel reviews
8.6Cleanliness
8.9
Comfort
8.7
Location
9.0
Facilities
8.7
Staff
9.1
Value for money
8.4
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 May 2024
Kathryn
United StatesBeen here many times. Its exceptional. Staff wonderful. All good. Thanks!!
Stayed in April 2024
Reviewed: 10 May 2024
Rebecca
United StatesOatmeal was instant and looked runny. Better toppings, like walnuts could have been provided
It was adequate. Not extraordinary
Stayed in May 2024
Reviewed: 6 May 2024
Rebecca
United StatesNo mention when checking in about wi-fi password. Barefoot woman at breakfast making multiple trips to get food No one at desk when checking out
Nice view. Clean. Large shower. Glad to see recycle cans available.
Stayed in May 2024
Reviewed: 8 April 2024
Deb
United StatesChildren & pet friendly
Stayed in April 2024
Reviewed: 25 March 2024
Julie
United StatesBeds so-so, not very comfortable. Pillows very flat. Light in bathroom burnt out but a maintenance person came up the next day and fixed it. I would NOT have booked this hotel on this particular weekend had I known it was full to capacity, it seemed like, with a wrestling tournament in Madison. Way too crowded for me.
Breakfast fine - nothing special. Very crowded this weekend so lots of people in the breakfast area and they ran out of the hot food by like 9:30 a.m. Location was good,
Stayed in March 2024
Reviewed: 15 March 2024
Lori
United StatesFront desk staff was amazing. They helped make our family weekend get-away extra special.
Stayed in March 2024
Reviewed: 15 March 2024
Megan
United StatesThe seating at breakfast was limited
The breakfast was the best as always
Stayed in February 2024
Reviewed: 12 March 2024
Shaina
United StatesThere were some stains on the bathroom wall. Other than that, the room was very clean.
The breakfast was great! Our kids loved the pool and splash pad! The room was comfortable and clean. The mid-week price was good for what was offered.
Stayed in February 2024
Reviewed: 21 February 2024
Jessica
United StatesN/A
Everyone was super nice, the facility was clean, the room was larger than any other hotel room I’ve stayed in, breakfast was delicious with a HUGE selection of choices, and we paid less than )$100 to stay for one night (which is hard to find anywhere except dump holes these days). I would highly recommend this hotel to anyone. Thank you for a great stay!
Stayed in February 2024
Reviewed: 14 February 2024
Jacinda
United StatesHotel was clean, we LOVED the pool area with the kids area to play in, as well as the whirlpool. It was close to food and shopping. Would definitely stay here again.
Stayed in February 2024
Reviewed: 13 February 2024
Ldbrad
United StatesThe tv remote was dirty, and the tv had a white spot in the middle of the screen.
Very clean and nice bed
Stayed in February 2024
Reviewed: 29 January 2024
Genesis
United StatesThe rooms were good, the pool was nice and the breakfast was top notch!
Stayed in January 2024
Reviewed: 26 January 2024
Katina
United StatesNothing
It was very relaxing
Stayed in January 2024
Reviewed: 2 January 2024
Hanson
United StatesThe pool area was well needed. Loved it!!
Stayed in January 2024
Reviewed: 26 December 2023
Laura
United StatesVery good alot of option and the female employee was very pleasant, polite and professional
Stayed in December 2023
Reviewed: 13 December 2023
Amy
United StatesN/A
Excellent breakfast and very friendly staff
Stayed in November 2023
Reviewed: 23 November 2023
Chuck
United StatesPrice, but was a busy weekend in town
Satisfactory
Stayed in November 2023
Reviewed: 23 November 2023
Kathryn
United Statesslow elevator
great staff, breakfast, quiet room
Stayed in November 2023
Reviewed: 9 October 2023
Collins
United StatesWe have stayed at this Hampton Inn many times. The people that work there are always very kind. The rooms are always clean. The hotel is in a very convenient location to get around Madison. They always serve a very nice hot breakfast.our stays have always been wonderful!
Stayed in August 2023
Reviewed: 17 September 2023
Kat
United StatesThe pool was awesome, however, the pool deck was very slippery. The pool floor was rough. We had a skinned knee. 😒
Great staff! Awesome breakfast! Fabulous pool! Good location to Henry Vilas zoo and other kid attractions. Very clean and well maintained facility. Would definitely come again. 👍🏻👍🏻 ☺️
Stayed in September 2023
Reviewed: 3 September 2023
Jeanne
United StatesThe only negative was the mattress was firm for our taste and a little loud when first getting in. The room was amazing though, plenty of space for our toddler, including the pack and play that the hotel provided upon request. I worked a couple of days from the room and the wifi was excellent and the desk chair was very comfortable.
We are late sleepers and we were pleasantly surprised that the breakfast was fully stocked even in the last half hour before it ended. The kitchen crew did an incredible job and even gave me a tray each day so that I could carry multiple plates and cups back to the room. The pool was the reason we booked this hotel and it did not disappoint! Our almost 2 year old daughter had a blast! We loved the splash park and the fact there was so much shallow water. The ramp into the pool is perfect for accessibility. Excellent job!!
Stayed in September 2023
Reviewed: 28 August 2023
Chelgreen
United StatesThe toilet was hard to flush properly (had to hold down the handle and push past the point of resistance).
Attentive staff. Great pool for young kids.
Stayed in August 2023
Reviewed: 24 August 2023
Sandra
United StatesCouldn't upgrade. Was asked prior to arriving, I get there and was told you only had 1 queen suite and it was taken. If I had known that prior to arrival I would have asked for the king suite
Breakfast
Stayed in August 2023
Reviewed: 11 August 2023
Carol
United StatesHappy with everything
Breakfast was good, a big choice of food.
Stayed in July 2023
Frankfort, USA
Bad Waltersdorf, Austria
Kuching, Malaysia
Sivota, Greece
Kandy, Sri Lanka
Milan, Italy
Sitges, Spain
Hyderabad, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content