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Reviews of Hampton Inn - York 3 stars

1550 Mount Zion Road, York, PA 17402, United States

#10 of 29 hotels in York

Guests' Choice

Review score

Based on 169 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.5

  • Location

    9.0

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.0

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Showing 1 – 25

  • Reviewed: 1 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Non working TV. A very nice employee unsuccessfully attempted to get it working.

    Location, clean, comfortable, breakfast included.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was great, best hotel breakfast around town.

    Stayed in March 2024

  • Reviewed: 19 February 2024

    8.0
    Convenient, clean, and a courteous staff
    • Leisure trip
    • Family with young children
    • Non-Smoking Double Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Cheap upgrade of tub made it unsafe and cramming. TP roller broke off when touched

    Location. Cleanliness and facilities

    Stayed in February 2024

  • Reviewed: 6 February 2024

    7.0
    Good price and staff was extremely nice.
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Our TV was not working.

    Location and staff

    Stayed in February 2024

  • Reviewed: 28 January 2024

    7.0
    Not bad. The breakfast cover any dissatisfaction.
    • Leisure trip
    • Group
    • One-Bedroom Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I pay for four people and can’t sleep and that old uncomfortable sofa bed. The coffee maker not works and old dust on the refrigerator and corner of the bathroom.

    The sofa bed was very old and I’m not recommending to sleep. Very uncomfortable. I pay for a king bed and the size of the bed was full. Very disappointing. The breakfast perfect and delicious.

    Stayed in January 2024

  • Reviewed: 22 January 2024

    7.0
    Good location, but don't expect much more
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff were borderline rude. One of the housekeepers repeatedly slammed a door loudly just outside our room even after asking her to stop.

    The location was nice. Dining options within walking distance.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Non-Smoking Double Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Make this trip on new years eve. Three years running

    Stayed in January 2024

  • Reviewed: 8 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like finding a used toothbrush under the sheets when I was getting ready for bed.

    Stayed in December 2023

  • Reviewed: 10 November 2023

    7.0
    Good
    • Family with young children
    • Non-Smoking Double Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The staff could have been a bit more pleasant.

    The hotel was extremely convenient.

    Stayed in November 2023

  • Reviewed: 11 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Non-Smoking Double Queen Room
    • Stayed 1 night

    I requested an early check in, but that was not available when I arrived. I had to go to a friends room until my room was ready.

    hotel was clean, the lady at the front desk was very nice and patient.

    Stayed in September 2023

  • Reviewed: 28 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I would only suggest maybe shampooing or steaming the carpet and couch in the room. The carpet felt slick and a little sticky without slippers. Other than that, I would stay again and recommend it.

    The location was convenient for my purposes. Hotel was clean, room comfortable.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    9.0
    An excellent value stay
    • Leisure trip
    • Family with young children
    • Non-Smoking Double Queen Room
    • Stayed 2 nights

    Cleaniness and friendly service.

    The breakfast was pretty good. It was a nice selection of breakfast products.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My room was by one of the side entrance which it kept us up all night do to people going in and out the slammed evry time which made a lound noice

    Stayed in July 2023

  • Reviewed: 25 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Shower was tight- soap/shampoo bottles should move to another wall. Breakfast area was crowded- small area and only a couple griddles to make pancakes.

    Clean- close to restaurants and casino

    Stayed in July 2023

  • Reviewed: 9 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    None

    Very clean. Quiet. Great breakfast.

    Stayed in July 2023

  • Reviewed: 22 June 2023

    9.0
    I would stay here again when visiting my son at his college .
    • Leisure trip
    • Couple
    • Non-Smoking Double Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room was clean, hotel was just as clean. Breakfast included was very good as well. Pool was spotless and had plenty of towels.

    Stayed in June 2023

  • Reviewed: 5 June 2023

    7.0
    Good and bad.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pillows were way too soft for comfort. At breakfast, you ran out of apple 🍎 juice. One of the waffle 🧇 makers was not able to be used. It's very hard to get into the bed if you have bad knee.

    It was very nice and quiet. With so many cars 🚗 in town we didn't hear anything noise from them pulling into the hotel.

    Stayed in June 2023

  • Reviewed: 29 May 2023

    9.0
    Great Hotel w/Hot Breakfast Buffet. Comfy, Quiet, Clean. Near Playground/Park!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 2 nights

    The rooms get pricy around holiday weekends/seasonal events.

    Located right along Rt 30 near downtown, York, PA. The hotel is across from a shopping mall and casino. Numerous retail, restaurant, and gas station options are nearby. You get a coupon for a discount meal at Texas Roadhouse, which is next door. Fantastic Springettsbury Park and Playground is across the street and is great for families. Daily hot breakfast buffet. Food is restocked frequently and they almost never run out - just don't show up 10 minutes before closing. Daily choice of hot/cooked Egg option, a meat/sausage, and potato/hashbrown options. Cold Cereals/Hot Oatmeal. Fruit Bowl. Yogurt Cups. Bread/Bagel/Muffin/Danish Selection w/ Toasters. Waffle Station w/ 2 varieties. Juice/Coffee. Seating is available in the lobby to eat. Outdoor seasonal pool. The rooms and clean, and the beds are comfy. The hotel is always busy but quiet. Friendly, polite staff!

    Stayed in May 2023

  • Reviewed: 20 March 2023

    9.0
    Glad I came. Glad I stayed there.
    • Leisure trip
    • Family with young children
    • Non-Smoking Double Queen Room
    • Stayed 1 night

    My bed. Too high, not comfortable either. Blankets too heavy and collapsed on me.

    Breakfast was a treat. And the idea of a take out bag if you were on the run, is terrific.

    Stayed in March 2023

  • Reviewed: 26 September 2022

    8.0
    we would stay there again.
    • Leisure trip
    • Couple
    • Non-Smoking Double Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast wasn’t that good. some of the food was hard and over-cooked.

    How clean it was

    Stayed in September 2022

  • Reviewed: 19 September 2022

    7.0
    Room was "roomy" and clean. Requested housekeeping and it was done - well.
    • Leisure trip
    • Solo traveller
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights

    See above

    Only drank the coffee and o.j. The food didn't look too appetizing. Cold cereal was okay. Baked goods and pastries not too good.

    Stayed in September 2022

  • Reviewed: 22 August 2022

    7.0
    A little over priced!!
    • Leisure trip
    • Couple
    • Non-Smoking Double Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Loud truck engine sounds beginning around 4:30AM lasting until about 5:30 or 6:00AM. I was 2nd floor above the pool.

    Breakfast was very good.

    Stayed in August 2022

  • Reviewed: 10 August 2022

    9.0
    Clean, quiet and spacious hotel with nice amenities! Great location and solid hot breakfast!
    • Leisure trip
    • Family with young children
    • Non-Smoking Double Queen Room
    • Stayed 3 nights

    Breakfast was great but was a tad limited on some days vs. others. The hotel only had yogurt available on Sat, but none available on Sun & Monday. Really would have like to have yogurt available all the time, would have been nice for the kids. Same with OJ. They ran out after Saturday and only have Apple/Grape/Flavored water for the other two days. Better supply on yogurt and OJ each morning would have been nice! Limited fruit selection -- only bananas and apple for fresh fruit Danish/Pastries are pre-packaged and kinda sad looking.

    Really nice hotel! Glad we stayed here. -Rooms are quiet and comfortable. Plenty of space/storage, good working fridge/microwave. fabulous hot shower! -Solid WiFi connection 24/7 -Location is great. Having the park and playground across the street for kids/pets/outdoor time is awesome. -Texas Roadhouse and Issac's are both great to eat at, and you get a discount. -Well-staffed hotel, and the front desk is friendly, engaging, and helpful. New towel/trash takeaway in a snap! -Outdoor pool is decent size, clean, and in good repair -Good hot breakfast available. Always get to the choice of egg dish/breakfast meat/potato, 2 kinds of hot waffles you make, oatmeal, cold cereals, bagels, etc. -Love the 24/7 coffee and hot tea in the lobby -- as someone who was working till 3-4 am that was great to have!

    Stayed in August 2022

  • Reviewed: 3 August 2022

    9.0
    Very enjoyable and relaxing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 2 nights

    it was damp in the room.

    Breakfast was very good. location was great, close to things we wanted to do

    Stayed in July 2022

Showing 1 – 25

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