100 Holomoana Street, Waikiki, Honolulu, HI 96815, United States
#8 of 303 hotels in Honolulu
Guests' ChoiceBased on 598 hotel reviews
8.9Cleanliness
9.3
Comfort
9.4
Location
8.9
Facilities
9.1
Staff
9.3
Value for money
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 May 2024
Paul
CanadaNo hotel bar, room accessories (tea, coffee, glasses) weren’t up to the standard of a hotel this nice.
Great location, pool, service & valet!
Stayed in May 2024
Reviewed: 21 May 2024
Hui
AustraliaNothing
Beautiful views and great location 👍
Stayed in May 2024
Reviewed: 14 May 2024
Julie
New ZealandSupplies for tea and coffee were limited. No milk which is annoying.
Spacious room with great view. Large bathroom with separate shower. Heated toilet seat! Comfy bed with good pillows. Staff were very friendly. Not close to Waikiki Beach but a short walk around the marina to Ala Moana park which was nice.
Stayed in May 2024
Reviewed: 14 May 2024
Lyndene
AustraliaThe hot tub - was continually accessed by children and their families - there was no adherence to the time limit and this restricted others from accessing it.
Our entire stay at the hotel was of a good standard. Room request was met, rooms were spacious, clean and well supported. The Club Lounge staff were friendly and the food options always available and well presented. The pool area was always clean, plenty of chairs and the separation between children and adult pools was enjoyed.
Stayed in May 2024
Reviewed: 9 May 2024
Sarah
United StatesKept finding things floating in the adults only pool- I wish they would have kept it a little cleaner. The elevators in the Ala Moana tower also seemed to be slow as heck with 2/3 seeming to be working while we were there.
Our room was exactly as pictured- felt even bigger in person. The view was incredibl. The pool views were incredible and loved the infinity pool was adults only. We took advantage of renting a cabana and the staff was so on top of our needs it was wonderful.
Stayed in May 2024
Reviewed: 8 May 2024
Natasha
AustraliaThe pillows were very soft and hard to sleep on for people who use a firmer pillow.
The staff were super friendly and accomodating. We enjoyed the water bottles offered and ability to fill up the water and ice. That was super helpful.
Stayed in May 2024
Reviewed: 7 May 2024
Trang
United Statesnice room with ocean view and great service
Stayed in April 2024
Reviewed: 7 May 2024
Sharon
AustraliaNothing
The views, the staff, the area.
Stayed in May 2024
Reviewed: 5 May 2024
Loredana
AustraliaI loved this hotel and would return there in a heartbeat. It's not in the centre of Waikiki, so you have to factor in the cost of buses to and from Waikiki. Havubg said that, it is a walk away from Ala Moana shopping centre with its handy food court and lovely shops. The Prince is in its own little marina area which is stunning to look at, is quieter than central Waikiki with lots of comforts around it. Our room was spacious for 2 x adults and 2 x teenagers. We'd return again in a heartbeat!
Stayed in May 2024
Reviewed: 2 May 2024
Gemma
AustraliaNothing
View from room excellent, with great block out blinds, so nice and dark in the morning. Easy to control temperature and easily the most comfortable bed and pillows ever. We ate at the Sushi restaurant inside the hotel, and it was excellent.
Stayed in May 2024
Reviewed: 2 May 2024
Rufus
United StatesThe price of the room could've been a lot better and $ 45 per day for parking is a bit excessive.
The room was very clean and it had a nice view.
Stayed in April 2024
Reviewed: 29 April 2024
Mark
United StatesParking garage was a little tight to park in
The view from the room
Stayed in April 2024
Reviewed: 29 April 2024
Ronald
United StatesLoud DJ at pool (lounges near her were all empty). No room service. Fumbled my check-out (did not schedule cab on exit day and seemed to think I hadn't checked out....I left at 5:30 AM and keys to front desk).
Good sized room with fun view of park and marina. Breakfast was delicioua. Well-stocked store on premesis.
Stayed in April 2024
Reviewed: 26 April 2024
William
United KingdomNothing
Clean and bright. It was very welcoming the staff were friendly and helpful. A very good experience
Stayed in April 2024
Reviewed: 25 April 2024
Sungho
South KoreaI had a floor noise for a few days but desk members solved perfectly.
Good places between wikiki and ala moana. Ocean view was very good. Fresh water machine was amazing.
Stayed in April 2024
Reviewed: 24 April 2024
Valisa
United StatesI did not like the price of the breakfast buffet. $31 is steep. I usually like a cup of coffee with a bagel or English muffin, so to pay that much is terrible. My husband and I found a nice quaint breakfast spot, just minutes away called Sunny's.
Prince Waikiki is in a prime location. Just minutes from everything. The mall, the beach, to the boats for daily excursions, the ABC Store, restaurants, etc. The staff remembers who you are and who you're with. I would go outside and let the outside staff know to tell my husband where I was waiting for him and vice-versa with me to my husband. I thought that was exceptional. The room was comfortable and held excellent views, (photo attached). The toilet was warm when I sat on it! I hadn't realized it was a bidet! Yup! So enjoy that while you can, LOL! I even looked forward to the elevator ride, which also had a nice view of this mountain. I submitted a picture of the view. The water stations throughout the hotel came in handy. I was so worried on the plane as to how we were going to have water because I drink a lot of it. I was worried I would have to keep buying expensive bottles daily, but nope! Prince Waikiki has water stations throughout, and they even supply you with a complimentary water bottle to keep filling. And do not worry about spending money on shopping bags because they give you that too. So don't forget to grab it on your way out, just like anywhere else, you will have to purchase a bag whether at the mall or store. They take care of you here. I would stay again. We never had to take an uber or lyft. We walked everywhere saving us lots of money .
Stayed in April 2024
Reviewed: 19 April 2024
Nicole
United StatesCertain things were expensive but worth the expense/experience!!
Everything!! Especially the toilet!!
Stayed in April 2024
Reviewed: 14 April 2024
Kenneth
MalaysiaProperty doesn’t offer repeat customers a favourable discount to encourage them for future stay.
Location and cleanliness.
Stayed in April 2024
Reviewed: 9 April 2024
Kathryne
AustraliaHaving to pay for daybeds by the pool and then on top of that an additional $100 on food / drinks by the pool
Room size was great - big bathroom and amazing view from room Pool area was nice as were poolside staff Close to Ala Moana shops
Stayed in April 2024
Reviewed: 8 April 2024
Colin
SwitzerlandNo complains here
We only stayed for one night on a stopover and the service of the staff was fantastic. We arrived super early in the morning after a flight over night from the Cook Islands and the lady at the reception still found a room for us that we could check in early, which was very generous of her
Stayed in March 2024
Reviewed: 5 April 2024
Larry
United StatesI would of liked the breakfast hours to start earlier.
Stayed in March 2024
Reviewed: 31 March 2024
Conner
United StatesThe acoustics in the restaurant was poor so it was very noisy.
The sushi restaurant is superb! The view from our 20th floor was amazing. The staff were very friendly and welcoming.
Stayed in March 2024
Reviewed: 31 March 2024
Katherine
United StatesExtra expenses, town traffic
Room, pool, view
Stayed in March 2024
Reviewed: 12 March 2024
Jacob
United StatesThe staff is absolutely amazing. Felt like home. Sad to leave.
Stayed in March 2024
Saint-Jean-de-Monts, France
Doha, Qatar
Pak Chong, Thailand
Arroyomolinos, Spain
Georgioupolis, Greece
Norheimsund, Norway
Bang Tao Beach, Thailand
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content