420 High Street Southwest, Winston-Salem, NC 27101, United States
#21 of 41 hotels in Winston-Salem
Guests' ChoiceBased on 1041 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.6
Facilities
8.0
Staff
8.5
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 8 May 2024
Sabrina
United StatesNo real complaints, but getting to the entrance is a little tricky if you aren't familiar with the area.
Front desk staff were very friendly and helpful! Very clean and felt safe staying at this location.
Stayed in April 2024
Reviewed: 28 April 2024
Angie
United StatesThe back parking lot was sketchy, a lot of activity after dark. Hallway was loud and the smell of weed was very strong
The facilty was nice and very clean. Staff was very polite.
Stayed in April 2024
Reviewed: 26 April 2024
Hillary
United StatesIf you wanted a real breakfast it cost money. Their continental breakfast isn't much at all.
Location was good. Hotel and staff were great. We would stay there again if we ever needed too. Rooms were good and spacious.
Stayed in March 2024
Reviewed: 21 April 2024
Marie
United StatesThe continental breakfast was disappointing. There were no options for protein (no yogurt, no cheese, no hard boiled eggs, no milk, no peanut butter). The fruit wasn’t fresh.
The room was comfortable and quiet; we didn’t hear hall noise nor noise from neighbors. Beds were comfortable. There was plenty of parking.
Stayed in April 2024
Reviewed: 14 April 2024
Young
United StatesWhen fan ran on low it made noise. This would not keep me from staying here again. Let frt desk know when checked out. They apologized and said they would check it.
Comfortable bed and close to hospital where we had appt. early next morning
Stayed in April 2024
Reviewed: 30 March 2024
Lynda
United StatesConvenient location
Stayed in March 2024
Reviewed: 28 March 2024
Lesha
United StatesI didn't like the fact when I first checked in, I was double charged for accidental fees. I also didn't like the fact we had to pay for breakfast.
I liked the fact it was close to the venue we had to attend.
Stayed in March 2024
Reviewed: 24 March 2024
Thomas
VietnamVery helpful staff.
Stayed in March 2024
Reviewed: 18 March 2024
David
CanadaBreakfast was minimal. No cereal. Hot items had to be purchased.
Good location. Friendly staff. Clean room.
Stayed in March 2024
Reviewed: 16 March 2024
Florence
United StatesThe outlets seemed to be worn down. One of them was sticking out from the wall and when my daughter plugged in her phone the charge would go in and out.
Great location, the staff was very friendly and the beds were extremely comfortable.
Stayed in February 2024
Reviewed: 23 February 2024
Shante
United StatesThe breakfast was horrible they didn't even have cereal.
I loved the atmosphere and location.
Stayed in February 2024
Reviewed: 19 February 2024
Fish
United StatesN/A
Location was great for me.
Stayed in February 2024
Reviewed: 19 February 2024
Jamila
United StatesDouble charged. I have the guy a card to pay for my room and he charged another card that was already on file.
Everything was nice except I was charged twice for my room. Calling to get my refund.
Stayed in February 2024
Reviewed: 19 February 2024
Janette
United StatesWater ran cold when turned on shower
Clean
Stayed in February 2024
Reviewed: 12 February 2024
Milam
United StatesThe breakfast.
The location and cleanliness.
Stayed in February 2024
Reviewed: 2 February 2024
Rob
United StatesThe lobby the front desk the restaurant the breakfast were all not good Employees sleeping in the restaurant This hotel has seen its better days
The room was fine and so was the bed
Stayed in February 2024
Reviewed: 6 January 2024
Lora
United StatesBed was uncomfortable and you have to pay extra for breakfast
Location was good
Stayed in November 2023
Reviewed: 31 December 2023
Hazel
United StatesNot must to chose from
Breakfast was disappointing, limited to choose from nothing hot to eat , muffins dry . Went somewhere else
Stayed in December 2023
Reviewed: 26 December 2023
Jodie
United StatesCoffee maker/coffee in the room isn’t good at all. That’s been my only disappointment
Cleanliness/ location
Stayed in December 2023
Reviewed: 17 December 2023
Jodie
United StatesRoom coffee
Clean
Stayed in December 2023
Reviewed: 16 December 2023
Barbara
United StatesThe layout is a little strange because it is also a conference center. Continental breakfast was a little sparse.
Overall it was a good value. We were traveling with a pet and they accommodated him. It really closed to several restaurants.
Stayed in December 2023
Reviewed: 8 December 2023
Toscha
United StatesI could not get to the pool and a little noisy with kids but it was handled by guests
Location and it offered something different
Stayed in September 2023
Reviewed: 4 December 2023
Roslyn
United StatesVery comfortable and quiet
Stayed in December 2023
Reviewed: 27 November 2023
Maryn
United StatesFree breakfast was not great and you have to buy their hot breakfast.
Very cozy and safe
Stayed in November 2023
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