Some outdated amenities, motel is on an incline.

Convenient location, easy to contact staff via phone, some outdated but relatively clean amenities.

Stayed in June 2024

The only thing I did not like was I ran out of toilet paper and there is no one to get any from so I had to get my own

I love how it is so nice inside the rooms are totally redone the bed is like being at home love it

Stayed in June 2024

Virtual check-in was ok after I realized that was what we needed to do.

Clean nice room

Stayed in June 2024

They use microfiber sheets. Pretty, but the elastic comes off and the sheet corners pop off while you're sleeping. We ended up getting up several times during the night to remake the bed. I would definitely change back to cotton sheets if I was the owner. Everything is handled online and with text, so we never saw a hotel employee. You get texted your room number and access code. You can text if you need your room cleaned, but they give you enough towels at the start so we didn't use any service the entire time at the hotel. The hotel is on the side of a hill, so the driveway is very steep. If you have trouble walking, you might need to stay elsewhere.

Location is perfect. You can walk everywhere in Helen so you don't have to use your car and pay for parking. The parking lots are mostly $10 so it was very convenient to be so close.

Stayed in June 2024

It’s older and could use a little bit of work. They don’t have a lobby or staff to get checked in. The check in was easy enough and online. But we had an issue with the sheets being dirty and had to call and leave a message. We got a text back saying that they sent a message to maintenance. I texted back to see if they were going to come now as it was 10:30pm. I didn’t hear back so I went to Walmart (a 20 min drive) and bought sheets. When I got back to the room… They did come and change the sheets.

The location is terrific. Up on a hill with a view. Across the street from the best general store. I may stay there again, just for the location.

Stayed in June 2024

Bathroom was dirty

Location

Stayed in June 2024

I loved the bed but my husband said mattress was a bit firm for him. He also said he could hear people in the room next to us but i did not as i slept great!

It was very clean and so close to the shops and bars. The room was very cute had a nice size fridge and microwave. Liquid soap by the sink but no bar in the shower or shampoo etc. Great value for money for this area as i think rooms are expensive in Helen. No breakfast served ( we knew this ahead of time) but a bakery is right next door. The bakery was packed with a long line so we opted to walk across the road adjacent to the Heidi and had breakfast at the Alpine brew deck which was busy on the wrap around porch but plenty of seating inside. They were very nice and breakfast was quick and delicious. Definitely recommend the Heidi.

Stayed in May 2024

Great location! Close to everything! Room very comfortable and clean.

Stayed in May 2024

I had a bit of an allergy attack, not sure if cats around or could be seasonal type stuff.

Very clean, love the atmosphere.

Stayed in May 2024

No pool, couldn't get the tv to work even following the instructions. Hod to get one of the house keepers to show us.

Quiet and Bed was comfortable. House keeping was great.

Stayed in May 2024

The bed makes a lot of noise when you are sleeping.

Beautiful property!

Stayed in May 2024

Everything was great. Will be using again.

Very clean rooms. Recently remodeled. On main strip at the edge of town. Good views of the mountains.

Stayed in May 2024

Very pricey for the area

Stayed in May 2024

The bathroom floor looked like it hadn’t been cleaned.

Convenient and fairly quiet.

Stayed in May 2024

everything but the weather

Stayed in May 2024

The property was on top of a hill if you have any mobility issue it is probably not for you. Other than that enjoyed our stay

King bed and living room with a revli er

Stayed in May 2024

The grounds need tidying.

Liked the location - within walking distance to the downtown - close to other restaurants/general store as well. Room was comfortable and clean. Received prompt response from the management - they send you room codes - theres no check in desk (I prefer no check in desk). Price was great too. Great 2 night stop! If you're on bikes, the driveway is steep.

Stayed in May 2024

Parking was a bit rough. We only had a gravel area to choose from and there was some standing water after the rain. Not a big deal, but easily rectified by some blacktop

This is a really cute and fun place to stay. Our room was clearly meant for couples and enjoyed that aspect. While this is not a new property, is was immaculate. The bedding was comfortable. Everything was perfect.

Stayed in May 2024

room and location

everything our best choice ever. we travel a bunch and like to stay in bb but this was different but great alterative. but a good one.

Stayed in May 2024

If you’re older and out of shape ( like me)😊the walk back up the incline to the hotel was a challenge.

Cute hotel. Wonderful location. Rooms spacious and clean.

Stayed in March 2024

Great location

Stayed in May 2024

Mattress

Location was perfect it was a older property but remodeled nicely wonderful a/c

Stayed in May 2024

I loved everything about our short stay

We did not eat any breakfast and the location was perfect for us

Stayed in May 2024

Nothing really. Property was as expected,

The location to all the downtown activities was excellent. Room was spacious and clean.

Stayed in April 2024