Dining

Allowed pets, too was large

Stayed in May 2024

The coffee pot in the room did not work. I had to tell the desk twice before something was done. There was not enough light in the room, and the toilet did not flush well. The sheets were also too small for the bed and kept slipping off on one corner. We also got an email right before we left home telling us we would need to mask. It didn't turn out to be true, but it was upsetting!

We chose it for the price, but the parking was very convenient. There was someone in the restaurant that offered a tray to carry coffee from the lobby to the room.

Stayed in May 2024

Nothing

Cleanliness and close to venue.

Stayed in May 2024

Bed was squeaky. Not the most comfortable.

Close to downtown Rooftop bar

Stayed in April 2024

There was nothing we didn't like

We always love the Rooftop Bar/Restaurant Everything in walking distance to shopping and restaurants Clean,modern hotel,always upgrading Buffet breakfast at a reasonable price

Stayed in May 2024

My reservation was not there when I arrived. Apparently, it was Bookings fault- my first and last name had been transposed so there was no one by my name registered. Luckily, I had my reservation number

Very nice corner room with fantastic view of mountains. Good parking area for downtown Asheville. It was 15.00 per day, but worth it. Great rooftop bar.

Stayed in April 2024

No complaints..

Room was great. Hotel within walking distance of lots of shops and restaurants. Short drive to other attractions.

Stayed in April 2024

Location was great! My husband and I used the shuttle service to find places to eat and watch live music. Then we walked back after. Roof top restaurant had an amazing view. Room was very spacious and comfortable. Next time we go to Ashville, we will stay at the Hilton Garden Downtown.

Stayed in March 2024

Very friendly and helpful staff. Wonderful location, at the intersection of two main roads in town, and near the interstate. Great breakfast at really good prices. Parking just outside the front door. Spacious room with comfortable bed.

Stayed in January 2024

Extra charge for parking.

Nice room, OK breakfast, good coffee.

Stayed in December 2023

the bed was a little droopy

location

Stayed in December 2023

Location

Stayed in December 2023

Breakfast was well done. Choices good. Service very good. Location of hotel was perfect for our forays to downtown.

Stayed in November 2023

Hard to get too.

Stayed in September 2023

Great location for walking into downtown to the resteraunts and bars, comfortable rooms and a lovely rooftop bar.

Stayed in September 2023

all was good

Room was very nice, enjoyed the rooftop lounge, and breakfast was excellent

Stayed in September 2023

One of the women at the reception was incredibly rude. She didn’t find my reservation (which per se it’s ok) but her tone was: “well I cannot find it”, instead of “let me see why I cannot find it” turned out it was a system mistake. I also called for a Wi-Fi because it wasn’t working and she was “search for the network”. Not very helpful.

Great location and amenities and spacious rooms and overall friendly staff.

Stayed in August 2023

Doors to room are too hard to open (heavy). No Johnny Walker Red

Staff, roof bar, location, breakfast

Stayed in July 2023

Had to pay for early check in and parking - breakfast not included with booking.com prices, disappointing...

It was quiet and very clean

Stayed in July 2023

The rooms didn't have black our curtains - it got very bright, very early in the morning.

Proximity to downtown, shuttle service, outdoor pool, staff

Stayed in July 2023

The location was perfect. The staff courteous and friendly. Would definitely recommend and we would stay here agai.

Stayed in July 2023

Clean, comfortable, shuttle to downtown, walkable distance when the shuttle isn't working for breakfast/ lunch. Rooftop bar was such a nice surprise! We will be back

Stayed in July 2023

We really enjoyed our stay at this Hotel. The rooms were clean and comfortable and quiet. The Hotel offers a shuttle taxi between 3pm and 11pm which we used a couple of times, this was a great service to provide for guests. The roof top bar was a nice touch and a great place to chill at the end of a long day sight seeing.

Stayed in July 2023

Children were allowed in the rooftop bar area, seemed strange and several couples had to move away from the couch area because the children were unruly in such a non child friendly couch area. I know that it should be up to the parents to monitor the children, but this is clearly a bar and should be 21 and older. I felt bad that the couples who tried to sit in the area to enjoy a drink on the 4th. The staff was amazing, going above and beyond for the 2 families with the 4 kids, they even had to secure the rock fireplace for the safety of the children, ( banging on the glass with toys, jumping... Again 21 and older should be considered for this area.

Friendly staff and we loved the shuttle van!!!

Stayed in July 2023