1100 Carnegie Avenue, Cleveland, OH 44115, United States
#46 of 76 hotels in Cleveland
Guests' ChoiceBased on 489 hotel reviews
7.1Cleanliness
7.7
Comfort
7.7
Location
8.3
Facilities
7.5
Staff
8.2
Value for money
6.7
Free WiFi
8.1
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End of dialog contentReviewed: 20 May 2024
Luther
United StatesLower floors had a lot of street noise
Clean and staff were very good.
Stayed in May 2024
Reviewed: 25 April 2024
Terry
United Statesno clean towels & wash cloths and no refills of coffee
Stayed in April 2024
Reviewed: 18 April 2024
Mike
United Statesall nice
The bar/rest very nice, bed very comfortable
Stayed in April 2024
Reviewed: 8 April 2024
Aaliyah
United StatesI had to change the room 3 times because my key card wouldn’t work so I had to come back and forth with bags to the front desk 4 times not enough towles in room or by the pool
Pool was nice could have more stocked up towles
Stayed in March 2024
Reviewed: 8 April 2024
Mira
United States(1) The shower was freezing. When I asked about it, the front desk rep said she would look into it and never did. I shouldn’t have had to pay $500+ a night and not be able to take a hot shower. (2) The whole room was cold and the HVAC unit was old and noisy. (3) There was no fan in the bathroom! (4) The restaurant was old and dark and there weren’t a lot of healthy choices at all. (5) I know it was a busy weekend, but there really should’ve been more staff.
(1) Location, (2) when I asked for an extra cot, I received one, (3) breakfast was great
Stayed in April 2024
Reviewed: 3 March 2024
Malayappan
United StatesFriendly staff and convenient location
Stayed in February 2024
Reviewed: 21 February 2024
Niall
CanadaCould do with cleaning up the corridors like new carpets, and maybe get better bar staff
Breakfast was good and the staff friendly
Stayed in February 2024
Reviewed: 17 February 2024
Mark
United StatesThere is no shuttle service even though the listing says they have one
Great location
Stayed in February 2024
Reviewed: 5 February 2024
Shannon
United StatesFront desk staff member was rude checking in and the pillows were terrible.
Very close to everything clean room.
Stayed in February 2024
Reviewed: 1 February 2024
Amy
United StatesParking. Had to pay extra. Cars in the lot were broken in to while there.
We did not have breakfast. Too expensive.
Stayed in January 2024
Reviewed: 28 January 2024
Teona
United StatesThe beds could have been better
Location
Stayed in January 2024
Reviewed: 11 December 2023
Laura
United StatesBreakfast buffet was too expensive and not very good
Very clean, great location, convenient parking
Stayed in December 2023
Reviewed: 27 November 2023
Frederick
United StatesMy car got broke into. Window broke and items stolen.
Stayed in November 2023
Reviewed: 24 October 2023
Allan
United Statesfor the price, it was a little less than I expected
Room was great
Stayed in September 2023
Reviewed: 17 October 2023
Vancura
United StatesIt was not the location that I wanted. The room smelled old. Needed updated.
Breakfast
Stayed in October 2023
Reviewed: 6 October 2023
Jennifer
United StatesLocation. Pool area not clean or monitored.
Staff was nice. Room was clean. Breakfast was good.
Stayed in October 2023
Reviewed: 14 September 2023
Nathan
United StatesPrice
Location & staff
Stayed in September 2023
Reviewed: 11 September 2023
Diane
United StatesOverpriced.
Friendly staff but overpriced for a normal room with 2 queen beds. Breakfast also was extra as was parking.
Stayed in September 2023
Reviewed: 8 September 2023
Hall
United StatesDisappointed I had to pay for parking since I paid over $600 for two rooms.
Great location to walk to the Cleveland Guardian's game and local restaurants. Clean and Comfortable.
Stayed in September 2023
Reviewed: 14 August 2023
Michael
United StatesThe rates almost tripled for the night we booked & with our room over the pool the chlorine smell was overwhelming
Stayed in August 2023
Reviewed: 6 August 2023
Matthew
United StatesRoom cleanliness was subpar.
Proximity to Progressive Field
Stayed in August 2023
Reviewed: 14 July 2023
Karen
United StatesOur room was on the street side so loud at night with cars. Front desk manager not very nice. We had to wait for our room for 3 hours meanwhile when we got our room cleaning staff was sitting in another room talking for an hour doing nothing while at least 6 families were still waiting for a room. This was after check in time.
Walking distance to ballpark, restaurants etc
Stayed in July 2023
Reviewed: 5 July 2023
John
United StatesBuffet breakfast was a bit lackluster. We requested daily room maid service and it was not done.
The accommodations were great. Location was excellent
Stayed in July 2023
Reviewed: 28 June 2023
Mike
United StatesI didn't like that the breakfast was not included and we had to pay an extra fee to be able to have breakfast. Also, it was priced to high for what was provided for the buffet. The food that we had was good but just not a lot of options.
The room was clean and the bed was very comfortable. We came at a very busy time and the concierge was doing multiple things and forgot to tell us a few things about the room. We would have liked if he would have slowed down and focused on each guest and check them in completely before moving on to other guests.
Stayed in June 2023
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