7675 Walton Street, Rockford, IL 61107, United States
#8 of 30 hotels in Rockford
Guests' ChoiceBased on 155 hotel reviews
7.8Cleanliness
8.5
Comfort
8.4
Location
8.6
Facilities
8.2
Staff
8.4
Value for money
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 April 2024
Christian
United StatesCover for Iron board kept coming off. Ironing board quality was not aligned with room quality.
spacious room and bathroom. Exceptional cleanliness. comfortable bed quiet great service and staff
Stayed in April 2024
Reviewed: 14 January 2024
Tory
United StatesHot tub
Stayed in December 2023
Reviewed: 21 September 2023
Sarah
United StatesMy only complaint was the elevator, there was only one of two working, so you often had to wait quite a while. But I assume they will have that fixed soon. I also used the stairs instead most of the time, so it really was a non-issue.
Staff was very friendly and accomodating. The property was very clean. The Breakfast was great, I really like the cooked to order breakfast that included continental offerings as well. I appreciated that it was pet-friendly and included a large grassy area for Pets.
Stayed in September 2023
Reviewed: 13 February 2023
Caitlin
United StatesKatie the manager on staff was incredible!
Stayed in February 2023
Reviewed: 5 February 2023
Lynn
United Statesthe exercise facility was limited and several of the machines were not working
clean and cozy. close to the shuttle
Stayed in January 2023
Reviewed: 24 October 2022
Elizabeth
United StatesWhat we didn't like was how powerful the chlorine was when we walked into the pool area. Our eyes were burning even though we didn't even dunk our heads into the water. Then the morning we were checking out we had breakfast, and for 4 eggs it cost us $20!! We would've been better off going to a restaurant being charged more but leaving full. Our bed wasn't very comfortable at all. It felt very hard and the blanket was very itchy.
We loved our room, the spa bath was amazing. Our favorite part was our HUGE walk in shower!
Stayed in October 2022
Reviewed: 4 October 2022
Kevin
United StatesWe stayed in a room that faces the road in front of the hotel,there is alot of loud road noise all hours of the day and night.
Nice clean room
Stayed in October 2022
Reviewed: 1 September 2022
Laurence
United StatesNo free breakfast. Not good when you have business in the morning. Makes the schedule hard
Nice staff at the front desk
Stayed in August 2022
Reviewed: 28 August 2022
Edward
United StatesI was not allowed to get breakfast until i confirmed with front desk. No one else was asked to. I felt discriminated.
Stayed in August 2022
Reviewed: 24 August 2022
Karen
United Statesmaid service had to be requested
location, cleanliness and helpful staff
Stayed in August 2022
Reviewed: 5 August 2022
Marvin
United StatesThere is nothing not to like...
Staff very pleasant and helpful, gorgeous hotel and very clean accomodations.
Stayed in July 2022
Reviewed: 1 August 2022
Stephen
United Stateshard to see from road
Stayed in July 2022
Reviewed: 1 August 2022
Donnelle
United StatesHouse keep didn't clean our room the whole time we were there. Someone keep putting do not disturb sign on my door
We like the friendly staff
Stayed in July 2022
Reviewed: 6 July 2022
Galinton
United StatesThe pillows were way too soft!
Did not have breakfast had other plans. Location was great. Desk person was very friendly and greeted us with enthusiasm. She was actually a high point of our stay. Room was clean and adequate for our needs.
Stayed in July 2022
Reviewed: 28 June 2022
Harris
United StatesI liked how friendly the staff was and how clean the room was.
Stayed in June 2022
Reviewed: 20 May 2022
Allen
United Statestraffic noise was terrible
very friendly
Stayed in May 2022
Reviewed: 10 April 2022
Thomas
United StatesWe would have liked a larger portion for breakfast.
We chose this room particularly for the in room jacuzzi. We really liked that.
Stayed in April 2022
Reviewed: 8 March 2022
Donna
United Statesthe sofa had rips in it
pool
Stayed in March 2022
Reviewed: 24 January 2022
Amber
United StatesNo free breakfast
Amazing customer service!!
Stayed in January 2022
Reviewed: 13 January 2022
Cassidy
United StatesI didn't like that breakfast wasnt included and was confused in wether we could help ourselves to the pantry and how that worked.
I loved how clean the room was and how quick the staff was to help us.
Stayed in November 2021
Reviewed: 10 June 2021
Michelle
United StatesBreakfast was scarce.
Price and comfortable enough beds for one night.
Stayed in June 2021
Reviewed: 30 April 2024
Jessica
United StatesThey didn’t have the pool open for my whole stay! That’s the only reason we choose this hotel! Some of the staff was very friendly, but when I asked the front desk guy about the pool he was very rude and unhelpful!
Stayed in April 2024
Reviewed: 8 April 2024
Dennis
United StatesI went to use the keurig and when it popped up there was one roach on the side of it and it ran back inside the keurig. I told the staff and she told maintenance about it.
Overall the room was clean and bed was comfortable
Stayed in April 2024
Reviewed: 7 April 2024
Tripp
United StatesI didn't like that soon as I checked in and went to my room, which I checked in right after getting off work and my room didn't have any running water. I felt that the staff knew that this was a issue but didn't let me until I called complaining about why I did t have any water. Than the coffee maker didn't work so I couldn't make me a cup of coffee this am.
I like that the room was spacious and the beds was comfortable.
Stayed in April 2024
Galaxidhion, Greece
Waldorf, USA
Seoul, South Korea
SantʼIlario dʼEnza, Italy
Lisbon, Portugal
Erfurt, Germany
Oria, Italy
Beppu, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content