408 East Houston Street, San Antonio, TX 78205, United States
#108 of 320 hotels in San Antonio
Guests' ChoiceBased on 831 hotel reviews
8.1Cleanliness
8.5
Comfort
8.7
Location
9.2
Facilities
8.4
Staff
8.5
Value for money
8.0
Free WiFi
8.7
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End of dialog contentReviewed: 27 May 2024
Christine
United StatesWe had a room facing the street and it was very loud until late. Wouldn’t be a problem if we were 20 years younger 😂
Location was perfect
Stayed in May 2024
Reviewed: 20 May 2024
Judy
United Stateshaving to pay for parking
location
Stayed in May 2024
Reviewed: 13 May 2024
Robert
United StatesThe side window of our vehicle was busted and Valet said there was nothing they could do about it.
Rooms were comfy and perfect location for my daughters cheer comp
Stayed in May 2024
Reviewed: 7 May 2024
Ilianagenkova
United StatesFor nearly 300$ a night, I expected a fancier interior. The main entry door on street level was locked at all times and there was no sign to indicate we needed to enter from the side. The elevator was slow, and one of out of service for a day. The staff was not rude, but not too welcoming either. The entry area on street level was not too inviting.
The room was a nice size, quiet, and clean. The bathroom (shower only) was ok too. The lobby was on the 1st floor and nice. The staff was pleasant but didn't try too hard to impress. The balcony/terrace off the lobby level was sunny and lovely. The location was great! All in all a good place to stay.
Stayed in April 2024
Reviewed: 2 May 2024
Sarah
Abkhazia, GeorgiaParking was difficult
Great location
Stayed in March 2024
Reviewed: 27 April 2024
Elizabeth
United StatesThe breakfast was not worth 18.99
I was not happy about the 18.99 breakfast, to be a member of Hilton I don’t think we should have paid for it.
Stayed in March 2024
Reviewed: 15 April 2024
Dasira
United StatesSink was clogged up
Right by the river walk and rooftop
Stayed in April 2024
Reviewed: 14 April 2024
Mark
United KingdomMy sole criticism of this hotel is that all the cereals on offer for breakfast were sugar coated or chocolate. Not great for people trying to reduce sugar intake.
Fab location for visiting downtown San Antonio. Very close to The Alamo and to the river. Recommend walking along the river the The Pearl Brewery (about 1½ miles). The river walk is fabulous with some great bars an restaurants very close to the hotel. Breakfast was great (except cereals, see below). Lovely mushroom & cheese omelette and plenty of bacon
Stayed in April 2024
Reviewed: 7 April 2024
Katherine
United StatesRoom size No hot tub
Stayed in April 2024
Reviewed: 3 April 2024
Geraldo
United StatesThe only thing I didn’t like was the remote control of the TV. The guide button would not work and if I wanted to change channels I’d need to press the numbers.
The room was clean and comfortable. Shower was excellent.
Stayed in March 2024
Reviewed: 18 March 2024
Sabrina
United StatesSpecifically requested a room that did not have a view of the adjacent building, the request was confirmed, and the room had a view of the adjacent building.
Breakfast was good, and great location close to Riverwalk and the Alamo.
Stayed in March 2024
Reviewed: 20 February 2024
Williams
United StatesThe bathroom sink did not drain well.
Location and roof top area and pool.
Stayed in February 2024
Reviewed: 10 February 2024
Sheila
United StatesParking
Everything
Stayed in January 2024
Reviewed: 17 January 2024
Betty
United StatesParking was pricey but valet and vehicle was kept safe.
Good location. We were able to enjoy the river walk. Staff was very friendly and helpful. Mac the engineer went out of his way to help us during our stay. Thank you Mac.
Stayed in December 2023
Reviewed: 16 January 2024
Dominique
United Statesi thought it advertised breakfast included it wasn’t!
location
Stayed in January 2024
Reviewed: 13 January 2024
Tamekia
United StatesBedding
Location
Stayed in December 2023
Reviewed: 2 January 2024
Steven
United StatesThe shower needed better cleaning.
Location close to the River Walk and venues.
Stayed in December 2023
Reviewed: 28 December 2023
Ayana
United StatesThe a/c unit
The cleanliness and amazing staff!
Stayed in December 2023
Reviewed: 27 December 2023
Elizabeth
United StatesFirst room assigned smelled(possible dead mouse). We returned to the desk right away, and she apologized and immediately changed our room!
Helpful desk clerk who was very responsive! Location was excellent!
Stayed in December 2023
Reviewed: 26 December 2023
Charnessa
United StatesMattress was lumpy and pillows were flat.
Location was great and hotel was great
Stayed in December 2023
Reviewed: 17 December 2023
John
United StatesThe pillows were bad 👎
Location
Stayed in December 2023
Reviewed: 3 December 2023
Lara
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 30 November 2023
Elliott
United StatesEveryone was very friendly and helpful
Stayed in November 2023
Reviewed: 30 November 2023
Juan
United StatesValet parkin stollen my truck keys
Stayed in November 2023
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