2137 Pacific Highway, Downtown San Diego, San Diego, CA 92101, United States
#79 of 241 hotels in San Diego
Guests' ChoiceBased on 1026 hotel reviews
8.3Cleanliness
8.6
Comfort
8.7
Location
8.9
Facilities
8.5
Staff
8.5
Value for money
7.8
Free WiFi
7.1
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End of dialog contentReviewed: 20 May 2023
Derek
United StatesWe really enjoyed everything with the exception of them doing water maintenance which we were not notified of before booking and meant that the water was off an entire day from 11am till about 5:15pm. one of the days we were there. we felt like we should have had a discount that day due to not being able to use the shower, toilet or sinks in our room.
Great location
Stayed in May 2023
Reviewed: 14 May 2023
Marcia
United StatesPaying $50 for valet parking!
Unit appeared to be very clean, that’s important!
Stayed in May 2023
Reviewed: 8 May 2023
Leon
United StatesI didn’t lie the hotel beds they were very uncomfortable. I didn’t sleep well at all however the rooms are spacious.
The location of the hotel was great, every thing you need was in proximity.
Stayed in May 2023
Reviewed: 5 May 2023
Angela
United Kingdomvirtually on top of the railway line
convenient location
Stayed in April 2023
Reviewed: 3 May 2023
Alan
United StatesPaid for on site parking.
Stayed in May 2023
Reviewed: 24 April 2023
Jazmine
United Statesexpensive parking, they tried to charge me for two vehicles which made the end of my stay a little frustrating, trying to dispute transactions.
it was beautiful
Stayed in April 2023
Reviewed: 24 April 2023
Noelle
United StatesComfortable, spacious room with kitchen
Stayed in April 2023
Reviewed: 20 April 2023
Katherine
United Statescheck in process, restaurant, room needs some TLC. wallpaper was peeling off, glass was broken in frame, found a needle in our sheets and thank god is was in ours and not our baby’s bed.
location was good, breakfast was good, valet was great
Stayed in April 2023
Reviewed: 17 April 2023
Chad
United Stateslighting didn’t work had to unscrew bulbs to turn off, I guess maintenance never came after I requested
good location walking distance to food and drinks
Stayed in April 2023
Reviewed: 16 April 2023
Fernando
Mexicothey should have bellmen’s to help with luggage
Stayed in April 2023
Reviewed: 13 April 2023
Adriana
Mexicothe price of the parking is outrageous(50usd). Add this to your rate and then make a decision if the price is convenient. The shower has very low pressure
rooms was spacious and good
Stayed in April 2023
Reviewed: 9 April 2023
Fabian
MexicoThey might improve the internet connection.
Very nice and comfortable place, excellent location.
Stayed in April 2023
Reviewed: 4 April 2023
Ernesto
SpainThe ample rooom and the bay wiews
Stayed in March 2023
Reviewed: 30 March 2023
Carolina
United StatesNeeds better breakfast options
loved how restaurants and stores were at walking distance 💜
Stayed in March 2023
Reviewed: 30 March 2023
Michaela
United StatesThe advertising of the suite I booked was misleading, I thought I was getting a one bedroom queen suite based on the description and pictures but I was given a hearing accessible suite. Check in time was 4pm and they mean it, they didn’t have a room ready for us at 3:40pm, they had to hurry and finish cleaning a room for us for 4pm check in. I was disappointed in the WiFi being as I frequently didn’t get reception on my phone. The WiFi signal was available maybe half of the time. Breakfast was great, lots of choices and well done but it ended at 9am on weekdays. Traveling with kids, it required planning to make sure they got breakfast before the dining room closed.
the location was perfect for what we wanted to do while in the area. The common areas were family friendly and comfortable. Very clean throughout.
Stayed in March 2023
Reviewed: 29 March 2023
Violeta
United StatesIt’s say bayside but it was not.
Breakfast and valet
Stayed in March 2023
Reviewed: 27 March 2023
Lisa
United StatesAt first, we were given a room different than I booked months in advance, and when we got to the wrong room, it was dirty with the couch pulled out and mattresses off and it just was not cleaned and it smelled. We went back down to the desk and after a long back and forth conversation with the desk clerk, we were given a room a bit closer to what we were supposed to get that was clean and smelled much better and for our troubles we were supposed to be given a credit for all the initial problems and difference in rooms.
I loved the free breakfast and happy hour and the housekeeper we had was amazing. We loved her!! We chatted with her daily but missed her on our last day as she had the day off.
Stayed in March 2023
Reviewed: 13 March 2023
Janae
United StatesHad to pay $50 a night for parking
Facility was beautiful
Stayed in December 2022
Reviewed: 12 March 2023
Kanakan
United Statesmaid broke an item of mine and hotel stated they pay me back or deduct from my room and they never did.
hotel was nice
Stayed in February 2023
Reviewed: 9 March 2023
Ungyon
United Statesno dog park, dog relived area, breakfast was not impressive
kitchenette in the room, dog allowed
Stayed in February 2023
Reviewed: 27 February 2023
Rosa
United StatesPrice for parking your car in the Hotel
how attentive the employees are
Stayed in February 2023
Reviewed: 21 February 2023
Sharon
United StatesThe hotel floors are like a maze and it’s hard to find the elevators and the elevators take to long to arrive. The water in the shower is on and off.
Room was very comfortable and clean. it have a small kitchenette with a full size refrigerator. Great for families.
Stayed in February 2023
Reviewed: 15 February 2023
Travis
United StatesThe only thing I would critique is that the front desk relied on their brain to remember to clean our room and they missed a day after I specifically told them and they said I was all set.
Location was perfect. Wasn't too far from airport and close to bay where activities were.
Stayed in February 2023
Reviewed: 13 February 2023
Yeisi
United StatesGreat Location and check in was quick. Room had some trash and towels left behind upon arrival but understandable as we checked in earlier than expected. Overall great stay and restaurant service was short staffed but not a problem for us.
Stayed in January 2023
Reviewed: 31 January 2023
Karolina
United Statesin restaurant we felt the shortage of employees. but that one guy who was working and doing few peoples job - was doing all his best!
modern, well located
Stayed in January 2023
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