1600 N Ponce De Leon Blvd, St. Augustine, FL 32084, United States
#20 of 61 hotels in St. Augustine
Guests' ChoiceBased on 128 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
8.8
Facilities
8.8
Staff
8.8
Value for money
8.2
Free WiFi
9.4
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End of dialog contentReviewed: 29 May 2024
Bertha
United StatesThe breakfast buffet was not maintained well. Trays were empty and food looked dry . We had to wait over twenty or thirty minutes for fresh trays to be put out. Beverages were watered down. Juice and coffee both unpleasant
The location was convenient. Lobby had a very nice inviting look. Everything was clean and fragrant.
Stayed in May 2024
Reviewed: 28 May 2024
Marie
United StatesI have fragrance allergies so it is really hard for me to travel these days. Hilton properties have the least amount of scent in their chain of hotels. The room had no smell but the lobby, halls and elevators were slightly scented.
I did not eat breakfast.
Stayed in May 2024
Reviewed: 28 May 2024
Donte
United StatesThe bed was hard. The front desk attendant wasn’t very friendly but she was okay.
Beautiful, clean property.
Stayed in May 2024
Reviewed: 23 May 2024
Len
United StatesOverpriced, over $300 per night plus charged extra for parking and breakfast!!!
Nice room
Stayed in May 2024
Reviewed: 13 May 2024
Joy
United StatesThe beds are hard and horrible
Location, staff, onsite restaurant
Stayed in May 2024
Reviewed: 24 April 2024
Estinvil
United Statesneed to list the channel for the Tv.
fast service and the Friendly staff members
Stayed in April 2024
Reviewed: 22 April 2024
Erin
United StatesWater wasn’t hot enough but that’s just me
Everything! Have stayed here before and it’s always so clean and maintained.
Stayed in April 2024
Reviewed: 22 April 2024
Kayce
United StatesDog smell in our room. Also the bed was very hard.
Modern. Great bathroom. Pool is nice!
Stayed in April 2024
Reviewed: 11 April 2024
Kimber
United StatesCant think of anything.
From the front desk london was a angel. She even made suggestions of things to do around town.And made sure we had everything we needed. After we went to our room we had seen her later. She remembered our name and made sure our room was what we wanted. Then the kitchen was great, we had breakfast from the menu and also had the hamburgers. Shawnesy took care of us. The food was great. she also made suggestions of things to do around town and wanted to know if we needed anything and if our room and stay were ok. Ive been to many places. Bit this one made you feel at home.
Stayed in April 2024
Reviewed: 8 April 2024
Susan
United StatesDid not find anything I didn’t like
Very clean. Excellent staff
Stayed in April 2024
Reviewed: 8 April 2024
Dereal
United StatesGreat location.
Stayed in April 2024
Reviewed: 30 March 2024
Deborah
United StatesVery new and up to date. Very pet friendly. The staff were all very friendly and helpful.
Stayed in March 2024
Reviewed: 30 March 2024
Beatrice
United StatesStunning location and amazing staff. This place is great, clean and walking out into the city was perfect for us!
Stayed in January 2024
Reviewed: 25 February 2024
Edison
Puerto RicoTV DIDNT WORK , receptionist was rude when asked about for check out statement
Location
Stayed in February 2024
Reviewed: 27 January 2024
Toi
United StatesProperty was fine, but not walking distance to festivities.
Cute
Stayed in December 2023
Reviewed: 10 January 2024
Rita
United StatesThe mattress hasn’t change! The smell wasn’t good
The amazing location, near everything!!
Stayed in January 2024
Reviewed: 22 December 2023
Margaret
United StatesFelt it was overpriced and didn’t pay attention when i booked and there was no breakfast included. And they charged $18 a person which I thought was ridiculous.
Very nice. Clean. Good room. Great location
Stayed in November 2023
Reviewed: 15 December 2023
Leonard
United StatesAverting was new and fresh.
Did not try breakfast
Stayed in December 2023
Reviewed: 28 November 2023
Jeannette
United StatesEverything was great. Although a la carte breakfast should be included. Also, shower head should be updated. It was tiny
Location
Stayed in November 2023
Reviewed: 25 November 2023
Crystal
United StatesThe parking fee and the pillows. The pillows provided no support at all.
The rooms were very clean and my mother enjoyed the free coffee.
Stayed in November 2023
Reviewed: 23 October 2023
Sheila
United StatesAll these extra costs that were not mentioned when booking the reservation.
Everyone and everything was Great 😃
Stayed in October 2023
Reviewed: 4 October 2023
Carmen
United StatesWe liked everything
Nice, clean and friendly staff.
Stayed in October 2023
Reviewed: 18 September 2023
Angie
United StatesNo cookies
Nice and clean
Stayed in September 2023
Reviewed: 4 September 2023
Maria
United StatesWe could have gotten cheaper rate if we booked directly at hotel.
Fairly good location
Stayed in September 2023
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