All was great

Location was great!

Stayed in May 2024

Not a clean hotel. Pool area was gross. Trash everywhere. Pools were not sparking clean. Front desk staff is incredibly rude and intimidating.

Restaurant staff is great and so is the food served there. (The hostess Valerie rocks at her job!)

Stayed in May 2024

The shower water smelled funny

I liked the atmosphere

Stayed in May 2024

It is next to a casino. There is a $30 parking fee that is not in room rate reducing value for stay. Also breakfast took longer than expected to serve. It is a couple of miles from the interstate.

Standard hilton hotel. Good beds, dark curtains and quiet hotel considering it is next to a casino.

Stayed in May 2024

There was no Tea and coffee machine in the room which is always a nice touch. Everything is a little dated decor wise

Great location and the bed was very comfortable. I would say the hotel is in need of an update as its a little dated. But I would stay there again

Stayed in March 2024

The bed could have been a little firmer.

Fabulous location

Stayed in April 2024

The pool was small for the size of the hotel,too crowded. The waiter with glasses during breakfast was very unprofessional,no hi no buy,only asking to leave tips in the end! Definitely very irritating. Tesla chargers could be more.

The staff was helpful,the room was good size! 5mins from the main street. Very helpful gentleman by the pool to prepare the day beds! Tesla chargers.

Stayed in April 2024

Wet carpet in the closet; possibly from upstairs shower - engineer came to check it out - offered for house keeping to vacuum up any excess water. Heater in my room did not work (nice maintenance man, Alfonzo, came to try to fix it and said he would request another room for me) - they ended up moving me to another room BUT no one from management came to me personally to sort things out or try to compensate me for these two issues (water & heater). It wasn’t until I approached the assistant manager and had to request some sort of “compensation” and she did end up giving a complimentary breakfast & money off some parking fee. It would have been much better for Hilton’s Palm Springs MANAGER to have addressed the situations with me personally; especially since I had two “mishaps” occur during my short stay. Your house keeping staff is amazing! Your maintenance crew is amazing! But shame on the MANAGER though (whoever he or she was during my stay)!!

The house keeping staff did a GREAT job on my room - room, linens & towels very clean and looked nice. The staff took care of two unrelated issues that came up during my short stay.

Stayed in April 2024

Wish hotel was less expensive!

Breakfast was great! Location is excellent 😊

Stayed in March 2024

Great location - two blocks from the Main Street. We were able to walk to most activities and restaurants. Clean. Nice pool. Service was great.

Stayed in March 2024

Close to downtown and Shermans

Stayed in February 2024

The $30/night for self parking I think is a bit much. There’s street parking available tho.

Excellent location. We stayed here for Thanksgiving weekend and was so appreciative that they were able to check us in early. Great location, minutes walk to everything in Downtown “strip” that we didn’t need to drive. Room is big enough and was clean. Staff are very friendly and accomodating. Will definitely book again here considering the location and overall experience.

Stayed in November 2023

It is a very convenient and excellent location, and our bedroom offered nice views of the mountains, which was a pleasant surprise.

Stayed in December 2023

Parking cost was excessive.

Stayed in December 2023

There was no breakfast buffet you have to order the breakfast takes about 15 minutes for the breakfast to arrive due to the custom order. I wish it was breakfast buffet. We can just pick up breakfast ourselves and get it faster.

Stayed in November 2023

Info about parking charge on web.

Stayed in November 2023

The staff was accommodating, The Hotel is clean, The room was very noisy being next to the main machine/laundry room

Stayed in October 2023

Hotel was old and ready for updating

When I needed tea the 2nd morning. The early morning staff was extremely helpful in finding it for me.

Stayed in September 2023

Very comfortable and quiet.

Stayed in August 2023

Ladies at the reception could be friendlier! Checking in they could also talk a bit slower in explaining the hotel policy etc. Not tell their welcoming speech at such a fast rate even though they have recited this a hundred times to other guests. . For us this was a first at an expensive Hilton.

Nice pool in very hot Palm Springs!

Stayed in August 2023

It could use lively decor

The pool was great

Stayed in August 2023

Menu selection and restaurant should have a different menu.

Stayed in July 2023

The AC and phone wasn't working so that was the only downside.

The location was great but The pool side service was amazing. Hatty was such a sweet soul. She would be the reason for our return. She made our experience worth the whole trip. Thank you Hatty!

Stayed in July 2023

To hot

Great location Great food

Stayed in July 2023