10000 North Oracle Road, Tucson, AZ 85737, United States
#65 of 106 hotels in Tucson
Guests' ChoiceBased on 243 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
8.9
Facilities
8.0
Staff
8.5
Value for money
7.3
Free WiFi
7.9
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End of dialog contentReviewed: 18 April 2024
Karen
United StatesThe slide was closed and hot tub during our stay.
Breakfast, the gym, and the pool.
Stayed in March 2024
Reviewed: 28 March 2024
Houser
United StatesThe hot tub was down for maintenance and it was roo cold for the pool, spa was fully booked and we were only staying one night so couldn't take advantage of that either.
The area, it was quiet and relaxing. It was beautiful in the morning with how foggy it was with the mountains.
Stayed in March 2024
Reviewed: 4 March 2024
Locke
United StatesI enjoyed everything! The room was clean, the beds were very comfortable, the staff were polite and the hotel location was perfect.
Stayed in March 2024
Reviewed: 30 January 2024
Flyin'
United StatesGiven the design & opulence of the resort, our room was a little ordinary, and featured the most uncomfortable blue armchair imaginable with a brown "pleather" ottoman that offered little comfort. Our balcony/deck would have been a relaxing place to enjoy the view, but the stiff wooden chairs were even more uncomfortable than the chair in the room, and a huge dark stain on the concrete (our guesses kept us entertained for some time) was gross... to put it bluntly. We'll definitely be back because, overall, this is a fantastic place. But our expectations were high, and these "negatives" really stood out against all of the positives.
Amazing location against the Catalina Mountains with spectacular scenery & views. The sunset! Resort layout and buildings were beautifully designed with multiple pools & welcoming patios. Staff was superb from check-in to check-out. Menu (dinner & breakfast) was creative, unique, and offered wide selection. Our room was clean & and the bed was very comfortable.
Stayed in January 2024
Reviewed: 30 September 2023
Beth
United StatesThe room was anything super fancy like you would expect from an upscale resort. The property was nice though.
Stayed in September 2023
Reviewed: 26 September 2023
Alexis
United StatesThe small adult pool had no services, like water, food, drinks. I would had much rather swam there due to the loud music and activity of the main pool area. There was only 1 sun umbrella for all of the pool area. The sun chairs in the main pool area were a bit worn and threadbare, but it looked like they were "in the process" of bein replaced. The chairs on all of the balconies were old and worn, and EXTREMELY uncomfortable to sit in. If you have children, know that the little kids swim area is pretty small and can get crowded fast. The grounds needed to be attended to. There was so much garbage along the path from the main resort to the adult pool. (plastic bottles, wrappers, napkins, etc). It would take 1 person about 30 min each day to go along those 2 paths and pick up. Drinks were pretty expensive, and 2 of the bartenders at the pool had to "look up" simple drink recipes. Bicycle rental was to be used "on the grounds" only. We wanted to ride to breakfast about 1 mile away. Could not do it.
The views of the Catalina mountains were spectacular from our room - we had a pool and mountain view. Rooms looked to be recently updated, and were clean and comfortable. Our room was very well insulated, so we did not hear the music or noise from the pool. The staff was very helpful. We had to switch rooms due to a "rattling" air conditioner, and they worked with us to find an equally nice room. Saltwater pools were clean and inviting. Several fabulous places close by to hike, but bring your boots, LOTS of water, hats, sunscreen, etc.
Stayed in September 2023
Reviewed: 25 September 2023
Marcia
United StatesAll the inclines!! Lots of “climbing “.. nothing is flat.. lol
Beautiful landscaping.. location etc..
Stayed in September 2023
Reviewed: 5 September 2023
Sharif
United StatesEpozote dinner was nursing home bland The rice had zero flavor and the refried beans was missing ....beans
Front desk staff provided great service and always smiling
Stayed in September 2023
Reviewed: 2 September 2023
Yoana
United StatesI had a massage at the connected spa and though the massage was relaxing, it was NOT a deep tissue massage as I had requested.
Beautiful setting with access to some very nice hiking trails. Staff was friendly and helpful.
Stayed in August 2023
Reviewed: 24 July 2023
Brittany
United StatesIce machine was broken the whole time, multiple kids in the adult 21+ pool all day (heard them screaming in our room, didn’t want to go to pool because of them), wasn’t communicated to us that we could call the front desk for a shuttle from our casita, OVERPRICED
Gorgeous resort, friendly staff
Stayed in July 2023
Reviewed: 21 June 2023
Jeri
United StatesAround the pool, people were saving seats that were shaded with umbrellas, but no one arrived to use them. We had to sit in the direct sun and we were there. We looked around the pool and saw many with towels on them, but no belongings or people around. One family saved an entire row with 3 umbrellas lined up.
It was in a beautiful location looking out at the Catalina Mtns.
Stayed in June 2023
Reviewed: 13 June 2023
Brandi
United StatesWe tried to go golfing and they had a large wedding party. We ended up passing the last couple holes because the wait time was too much.
The property was beautiful. My husband and I had a great time and everybody was very friendly.
Stayed in April 2023
Reviewed: 29 May 2023
Dodie
United StatesThe fact that our door key wasn't working 3 times because the battery for the door to enter went dead Sunday. Our room was a little bit of a travel because it was a Casta. No big deal about the Casta, just frustrating when we were having issues with our room door 3 times. Twice on Saturday and then again on Sunday. Security was able to let us in after about 15 minutes Sunday after waiting outside in the heat. Our room did have ants in the bathtub when we woke up Sunday morning. Upon arrival and entering our room it smelled like bad BO for a long time. Carpet was dirty and needs cleaning.
Pool service was great! Restrooms were clean. The surroundings were great! Friendly staff.
Stayed in May 2023
Reviewed: 15 May 2023
Bleadon
United StatesIt was over crowded and under staffed
The views, the rooms were very nice
Stayed in May 2023
Reviewed: 13 May 2023
Shandle
United Statesrooms need updating
beautiful scenery
Stayed in May 2023
Reviewed: 9 May 2023
Dr
GermanyRestaurant could have some more choices for dinner
Breathtaking location/surrounding..
Stayed in April 2023
Reviewed: 28 April 2023
Kathy
United StatesCafe closed too early for me to have breakfast on the day I checked out (10:30 am). Floor of restaurant patio was very dirty. Food, food packaging, dental floss tool, spills.
Pools were awesome, and it was nice to have several to choose from.
Stayed in April 2023
Reviewed: 24 April 2023
Tanja
United StatesThe pool area was nice but the staff at the pool (especially Sunday morning) was not the friendliest and I would not bring my kids back due to how rude the lady was.
The backdrop of the hotel was beautiful, the rooms were really dated especially when paying $400 a night but the beds were comfortable.
Stayed in April 2023
Reviewed: 3 March 2023
Henry
Francegreat rooms. good food. Good bar.
Great breakfast. very friendly staff
Stayed in February 2023
Reviewed: 5 February 2023
Deb
United StatesHousekeeping policy was not explained and lacking. Service items had to be requested many times.
The Bellmen were so helpful and customer focused!
Stayed in February 2023
Reviewed: 4 February 2023
Walter
Italyvery old furnitures, very very noisy the air conditioning , the housekeeping came two days on four…
nice and quiet place in the Oro Valley hills, surrounded by Saguaro and a golf course
Stayed in February 2023
Reviewed: 28 January 2023
Charles
United StatesFOOD WAS VERY DISAPPOINTING BOTH DINNER AND BREAKFAST
EXCELLENT SERVICE AND PROPERTY
Stayed in January 2023
Reviewed: 5 January 2023
Karen
United StatesCoffee at restaurant and coffee shop was horrible - thankfully I brought my own and made it in with the coffee maker in the room! They don’t provide housekeeping unless you request 24 hours in advance and they didn't tell us that when we checked in. Room was dark and dated and Mountain View was over the parking lot. No cushions on the chairs on the balcony so we used the room pillows.
Property was absolutely gorgeous. Loved the Native American flutist each night and the multiple firepit seating areas. Bar was great for both drinks and food. Room was large and clean and quiet. The staff across the resort were wonderful. The Spa was really, really great, but would have been even better if it had a hot tub/whirlpool.
Stayed in January 2023
Reviewed: 2 January 2023
Frank
United Statesextremely loud neighbors. At least a half dozen very loud adults partying. Front desk did move us upon request.
Comfort, ambience and location of the property.
Stayed in January 2023
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