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  5. Reviews of El Conquistador Tucson, A Hilton Resort

Reviews of El Conquistador Tucson, A Hilton Resort 4 stars

10000 North Oracle Road, Tucson, AZ 85737, United States

#65 of 106 hotels in Tucson

Guests' Choice

Review score

Based on 243 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.9

  • Facilities

    8.0

  • Staff

    8.5

  • Value for money

    7.3

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 18 April 2024

    8.0
    Besides some amenities being closed, my kids and I had a great stay. We would love to visit again.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    The slide was closed and hot tub during our stay.

    Breakfast, the gym, and the pool.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hot tub was down for maintenance and it was roo cold for the pool, spa was fully booked and we were only staying one night so couldn't take advantage of that either.

    The area, it was quiet and relaxing. It was beautiful in the morning with how foggy it was with the mountains.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I enjoyed everything! The room was clean, the beds were very comfortable, the staff were polite and the hotel location was perfect.

    Stayed in March 2024

  • Reviewed: 30 January 2024

    9.0
    Spectacular setting, superb meals
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Given the design & opulence of the resort, our room was a little ordinary, and featured the most uncomfortable blue armchair imaginable with a brown "pleather" ottoman that offered little comfort. Our balcony/deck would have been a relaxing place to enjoy the view, but the stiff wooden chairs were even more uncomfortable than the chair in the room, and a huge dark stain on the concrete (our guesses kept us entertained for some time) was gross... to put it bluntly. We'll definitely be back because, overall, this is a fantastic place. But our expectations were high, and these "negatives" really stood out against all of the positives.

    Amazing location against the Catalina Mountains with spectacular scenery & views. The sunset! Resort layout and buildings were beautifully designed with multiple pools & welcoming patios. Staff was superb from check-in to check-out. Menu (dinner & breakfast) was creative, unique, and offered wide selection. Our room was clean & and the bed was very comfortable.

    Stayed in January 2024

  • Reviewed: 30 September 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was anything super fancy like you would expect from an upscale resort. The property was nice though.

    Stayed in September 2023

  • Reviewed: 26 September 2023

    7.0
    You get what you pay for. Not the most luxurious place, but comfortable with wonderful views!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The small adult pool had no services, like water, food, drinks. I would had much rather swam there due to the loud music and activity of the main pool area. There was only 1 sun umbrella for all of the pool area. The sun chairs in the main pool area were a bit worn and threadbare, but it looked like they were "in the process" of bein replaced. The chairs on all of the balconies were old and worn, and EXTREMELY uncomfortable to sit in. If you have children, know that the little kids swim area is pretty small and can get crowded fast. The grounds needed to be attended to. There was so much garbage along the path from the main resort to the adult pool. (plastic bottles, wrappers, napkins, etc). It would take 1 person about 30 min each day to go along those 2 paths and pick up. Drinks were pretty expensive, and 2 of the bartenders at the pool had to "look up" simple drink recipes. Bicycle rental was to be used "on the grounds" only. We wanted to ride to breakfast about 1 mile away. Could not do it.

    The views of the Catalina mountains were spectacular from our room - we had a pool and mountain view. Rooms looked to be recently updated, and were clean and comfortable. Our room was very well insulated, so we did not hear the music or noise from the pool. The staff was very helpful. We had to switch rooms due to a "rattling" air conditioner, and they worked with us to find an equally nice room. Saltwater pools were clean and inviting. Several fabulous places close by to hike, but bring your boots, LOTS of water, hats, sunscreen, etc.

    Stayed in September 2023

  • Reviewed: 25 September 2023

    8.0
    Very comfortable.. relaxing visit.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Patio
    • Stayed 1 night
    • Submitted via mobile

    All the inclines!! Lots of “climbing “.. nothing is flat.. lol

    Beautiful landscaping.. location etc..

    Stayed in September 2023

  • Reviewed: 5 September 2023

    8.0
    Comforting and relaxing
    • Leisure trip
    • Couple
    • Non-Smoking King Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Epozote dinner was nursing home bland The rice had zero flavor and the refried beans was missing ....beans

    Front desk staff provided great service and always smiling

    Stayed in September 2023

  • Reviewed: 2 September 2023

    8.0
    It was perfect for a long weekend to relax and spend time with family.
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 2 nights

    I had a massage at the connected spa and though the massage was relaxing, it was NOT a deep tissue massage as I had requested.

    Beautiful setting with access to some very nice hiking trails. Staff was friendly and helpful.

    Stayed in August 2023

  • Reviewed: 24 July 2023

    7.0
    Overall good but not as good as I was hoping
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Patio
    • Stayed 2 nights
    • Submitted via mobile

    Ice machine was broken the whole time, multiple kids in the adult 21+ pool all day (heard them screaming in our room, didn’t want to go to pool because of them), wasn’t communicated to us that we could call the front desk for a shuttle from our casita, OVERPRICED

    Gorgeous resort, friendly staff

    Stayed in July 2023

  • Reviewed: 21 June 2023

    8.0
    My reservation shows that the resort fee was included. When I arrived to check in, I was told no. It was charged by the
    • Leisure trip
    • Family with young children
    • Non-Smoking King Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Around the pool, people were saving seats that were shaded with umbrellas, but no one arrived to use them. We had to sit in the direct sun and we were there. We looked around the pool and saw many with towels on them, but no belongings or people around. One family saved an entire row with 3 umbrellas lined up.

    It was in a beautiful location looking out at the Catalina Mtns.

    Stayed in June 2023

  • Reviewed: 13 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We tried to go golfing and they had a large wedding party. We ended up passing the last couple holes because the wait time was too much.

    The property was beautiful. My husband and I had a great time and everybody was very friendly.

    Stayed in April 2023

  • Reviewed: 29 May 2023

    8.0
    Great price for a short stay cation with my family.
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night

    The fact that our door key wasn't working 3 times because the battery for the door to enter went dead Sunday. Our room was a little bit of a travel because it was a Casta. No big deal about the Casta, just frustrating when we were having issues with our room door 3 times. Twice on Saturday and then again on Sunday. Security was able to let us in after about 15 minutes Sunday after waiting outside in the heat. Our room did have ants in the bathtub when we woke up Sunday morning. Upon arrival and entering our room it smelled like bad BO for a long time. Carpet was dirty and needs cleaning.

    Pool service was great! Restrooms were clean. The surroundings were great! Friendly staff.

    Stayed in May 2023

  • Reviewed: 15 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights

    It was over crowded and under staffed

    The views, the rooms were very nice

    Stayed in May 2023

  • Reviewed: 13 May 2023

    9.0
    great location and amazing staff I will stay here again
    • Leisure trip
    • Group
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    rooms need updating

    beautiful scenery

    Stayed in May 2023

  • Reviewed: 9 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Mobility Accessible
    • Stayed 3 nights
    • Submitted via mobile

    Restaurant could have some more choices for dinner

    Breathtaking location/surrounding..

    Stayed in April 2023

  • Reviewed: 28 April 2023

    8.0
    Beautiful resort in great location.
    • Business trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 4 nights

    Cafe closed too early for me to have breakfast on the day I checked out (10:30 am). Floor of restaurant patio was very dirty. Food, food packaging, dental floss tool, spills.

    Pools were awesome, and it was nice to have several to choose from.

    Stayed in April 2023

  • Reviewed: 24 April 2023

    7.0
    Comfortable but won’t be back
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Mountain View
    • Stayed 1 night
    • Submitted via mobile

    The pool area was nice but the staff at the pool (especially Sunday morning) was not the friendliest and I would not bring my kids back due to how rude the lady was.

    The backdrop of the hotel was beautiful, the rooms were really dated especially when paying $400 a night but the beds were comfortable.

    Stayed in April 2023

  • Reviewed: 3 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Junior Suite - Non-Smoking
    • Stayed 3 nights

    great rooms. good food. Good bar.

    Great breakfast. very friendly staff

    Stayed in February 2023

  • Reviewed: 5 February 2023

    9.0
    I love the hotel! I hope to visit again!
    • Business trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    Housekeeping policy was not explained and lacking. Service items had to be requested many times.

    The Bellmen were so helpful and customer focused!

    Stayed in February 2023

  • Reviewed: 4 February 2023

    8.0
    nice place, to renovate
    • Business trip
    • Couple
    • King Casita
    • Stayed 4 nights
    • Submitted via mobile

    very old furnitures, very very noisy the air conditioning , the housekeeping came two days on four…

    nice and quiet place in the Oro Valley hills, surrounded by Saguaro and a golf course

    Stayed in February 2023

  • Reviewed: 28 January 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds and Patio
    • Stayed 1 night

    FOOD WAS VERY DISAPPOINTING BOTH DINNER AND BREAKFAST

    EXCELLENT SERVICE AND PROPERTY

    Stayed in January 2023

  • Reviewed: 5 January 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Non-Smoking Queen Room with Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    Coffee at restaurant and coffee shop was horrible - thankfully I brought my own and made it in with the coffee maker in the room! They don’t provide housekeeping unless you request 24 hours in advance and they didn't tell us that when we checked in. Room was dark and dated and Mountain View was over the parking lot. No cushions on the chairs on the balcony so we used the room pillows.

    Property was absolutely gorgeous. Loved the Native American flutist each night and the multiple firepit seating areas. Bar was great for both drinks and food. Room was large and clean and quiet. The staff across the resort were wonderful. The Spa was really, really great, but would have been even better if it had a hot tub/whirlpool.

    Stayed in January 2023

  • Reviewed: 2 January 2023

    9.0
    A nice New Year’s Eve get away
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    extremely loud neighbors. At least a half dozen very loud adults partying. Front desk did move us upon request.

    Comfort, ambience and location of the property.

    Stayed in January 2023

Showing 1 – 25

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