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  5. Reviews of Holiday Inn Express Boone, an IHG Hotel

Reviews of Holiday Inn Express Boone, an IHG Hotel 2 stars

1943 Blowing Rock Road, Highway 321 South , Boone, NC 28607, United States

#16 of 31 hotels in Boone

Guests' Choice

Review score

Based on 449 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    9.0

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    7.8

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 29 May 2024

    8.0
    Will never come there again.
    • Leisure trip
    • Couple
    • King Room with One King Bed and Balcony - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff was rude and inconsiderate.

    Quiet and great view

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    Great staff, but rooms need updating soon
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The hotel is well over due for modernisation and the rooms were more than a little tired. However there is a refurbishment due soon. We had some extremely loud and raucous guests arrive in the adjoining room that conducted all conversations at top volume. We were buoyed that the hotel had a noise policy precluding noise nuisance after 10pm and 07.00am. Our neighbours ignored this and kept us awake until the early hours, and kicked off again at 06.00am. Not the hotels fault directly, but we did report the nuisance as it was occurring but these thoughtless selfish people just carried on. We had a long drive the following day and the lack of sleep was a serious issue. The reception manager and staff were exceptional and went some way in assuaging our disappointment.

    Good location in the middle of town.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    7.0
    We had reservations and an comfirmation #. They couldn't find it and sent us to another Holiday Inn
    • Leisure trip
    • Couple
    • Standard King Room with Mobility Accessible Roll-In Shower
    • Stayed 1 night

    Eggs had no taste

    I thought it was average.... not hot enough.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    7.0
    Had all I needed at a very goid price.
    • Leisure trip
    • Solo traveller
    • Standard King Room with Mobility Accessible Roll-In Shower
    • Stayed 1 night
    • Submitted via mobile

    Room was dark and lighting was not suffucient, could hardly read by the lights.

    Location, nice big room, decent cable TV, very comfortable bed, quiet. Frig and micro, very convenient

    Stayed in May 2024

  • Reviewed: 11 May 2024

    7.0
    Overall I was satisfied with our stay. Clean room and breakfast was great.
    • Leisure trip
    • Couple
    • Standard King Room with Mobility Accessible Roll-In Shower
    • Stayed 1 night
    • Submitted via mobile

    I booked the handicap room as I had just have knee replacement surgery. Shower was a walk in shower. As I stepped out of shower on to the floor I almost slipped and fell. Had it not been for the rails at the toilet I would have fallen. The floors are too slippery when they are wet. Floor needs to be redone to help future guest.

    Property was clean and the rooms were clean.

    Stayed in May 2024

  • Reviewed: 21 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A bit far from food places

    Stayed in April 2024

  • Reviewed: 7 March 2024

    8.0
    I would definitely return!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The hotel is very nice. A few things need a little bit of work. Some of the furniture and bathroom fixtures could use some repair and updating. However, the property is very clean and there are little signs everywhere indicating that they are in the process of renovating while not disrupting our stay. I would agree that they are doing that. I have stayed in other places that were in renovations where the stay was disrupted. This place was great: quiet, neat, clean, etc.

    The breakfast was excellent! One of the best I have had lately. The size of the room was very nice. It even had a beautiful mountain view! The location was perfect for what we wanted to do. So close to everything!

    Stayed in March 2024

  • Reviewed: 29 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room with Mobility Accessible Roll-In Shower
    • Stayed 1 night
    • Submitted via mobile

    All good.

    The location is right next to the hospital and about 3 minutes from "downtown". Very clean rooms and helpful staff.

    Stayed in February 2024

  • Reviewed: 21 January 2024

    8.0
    Overall stay was good.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Old furniture and TV and few plug points. Wi-Fi was not good

    Location was good. Room was clean. Room was good.

    Stayed in January 2024

  • Reviewed: 16 December 2023

    8.0
    Good place to stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    Breakfast could use some improvements, the biscuit gravy was lukewarm at best . I would have liked to see grits and just scrambled eggs on the buffet instead of the cheese omlets. They were not very good and the ends of the cheese omlets were hard. The toilet in our room run continuously and we ran out of clean towels on our last day but the housekeeper did bring some fresh towels before long.

    We enjoyed our stay, the location is great and it was easy to get in and out of the hotel. It's close enough to drive to just about anywhere you need to go . The staff was friendly and the beds are comfy enough.

    Stayed in December 2023

  • Reviewed: 15 December 2023

    7.0
    Staff was great & attentive!
    • Solo traveller
    • Deluxe King Room - Hearing Accessible with Bath Tub/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very comfortable bed. Great shower. Convenient location.

    Stayed in December 2023

  • Reviewed: 17 November 2023

    9.0
    My stay was pleasant and comfortable.
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Traffic and exiting the parking lot was not easy.

    Staff was friendly. Breakfast was pretty good. Room looked and smelled clean.

    Stayed in November 2023

  • Reviewed: 15 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in October 2023

  • Reviewed: 11 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Balcony - Non-Smoking
    • Stayed 1 night

    The cinnamon buns and the cool pancake maker. Coffee available was great.

    Stayed in November 2023

  • Reviewed: 9 November 2023

    8.0
    I would recommend.. plus my next night was booked at liday Inn in East Ashville..so..overall week
    • Leisure trip
    • Group
    • Deluxe King Room - Hearing Accessible with Bath Tub/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The facilities was showing its age but upgrades were starting ...no complaints.

    The breakfast was exceptional..everything was perfect..lots of variety and orderly and easy.. couldn't ask more from a 3 star!

    Stayed in November 2023

  • Reviewed: 2 November 2023

    8.0
    See above
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Hearing Accessible with Bath Tub/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The day staff confirmed our reservation at 1 but could not check in yet and were Very kind! The evening girl was not kind and gave our room to another person and changed our reservation and was not very kind and she reluctantly gave us another room but not what we had originally booked for. Spoke to other staff next day and they were Extremely kind and helpful about what had happened. Other than losing our booked room and that one staff member, it was truly great! Very nice place! Another staff member replaced that unkind staff member and she was amazing as we saw her helping a homeless person and was just so kind in helping them. So, other than that one staff member, they were wonderful!

    Everything! Wonderful place! Would love to go back! Clean, nice decor, balcony, view, great access, good breakfast, All staff great except one.

    Stayed in October 2023

  • Reviewed: 27 October 2023

    7.0
    Good experience. Comfortable and quiet room.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room did not have a fridge or microwave. Bathroom did not have a fan.

    Breakfast was good. Room was very clean.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    7.0
    Everything except the beds was good.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The Beds! Way too hard for comfort

    Clean and good location

    Stayed in October 2023

  • Reviewed: 17 October 2023

    9.0
    Stress free
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Clean / Location/ Breakfast

    Stayed in October 2023

  • Reviewed: 26 September 2023

    9.0
    Awesome experience
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    We enjoyed our stay

    Stayed in September 2023

  • Reviewed: 14 September 2023

    8.0
    Very pleasant,quiet ,I would use again.
    • Leisure trip
    • Couple
    • King Room with One King Bed and Balcony - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Furniture was a little worn, but at least clean.

    Great location! Good verity for breakfast.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    9.0
    The facility and staff met or exceeded all our expectations. Excellent value!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Good selection and items were replenished frequently.

    Stayed in September 2023

  • Reviewed: 27 August 2023

    8.0
    Good stay close to everything
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Location was great. Pool was fun! Stayed here before it was nice that time that's why I stayed there again! They are going to do renovations!

    Stayed in August 2023

  • Reviewed: 25 August 2023

    7.0
    Great young staff at front desk; Great Housekeeping and Breakfast but toxics somehow still got me
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - Hearing Accessible with Bath Tub/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I have neurological issues due to chemicals I was exposed to in my 26 year Naval Career, and 20 year civil service career with every branch of the military. The house keeping ladies were great and extremely cooperative giving me non toxic bed linen but somehow my clothes still got chemicals in them that were toxic to me while I was here - I pray none of you ever get this problem, but these things that affected me aboard Aircraft Carriers are now gone.

    Breakfast is very good Perfect location for Boone

    Stayed in August 2023

Showing 1 – 25

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