8 Independence Drive, Chelmsford, MA 01824, United States
#1 of 2 hotels in Chelmsford
Guests' ChoiceBased on 216 hotel reviews
8.3Cleanliness
8.9
Comfort
8.8
Location
8.5
Facilities
8.6
Staff
8.9
Value for money
8.1
Free WiFi
8.7
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End of dialog contentReviewed: 25 January 2023
Fay
United Statespaper thin walls. I can hear the people next door like they are sitting next to me.
Stayed in December 2022
Reviewed: 24 January 2023
Lisa
United Statesgreat location and clean room
Stayed in December 2022
Reviewed: 1 January 2023
Shannon
United StatesI had many options for a place to stay when I booked here, but chose the Holiday Inn Express because of the amenities (pool, hot breakfast with that nifty pancake machine, etc). Because of these ammenities I paid a couple hundred more than other available bookings The room had massive stains all over the carpet, the ice machine didn't work, the in room fridge was barely cool. I wanted to swim but was told the indoor pool was closed long term then told when I was about to check out that it was not when it was too late. The breakfast had no juice, and the pancake machine kept breaking down, so no one could really use it. Huge waste of money for ammentities that weren't really available. Just go with the cheaper rooms elsewhere and only book here if there are no other options because you will not get what you pay for.
I was generally disappointed. It was a private room with a hot shower. That's pretty much all I can say in it's favor.
Stayed in December 2022
Reviewed: 2 December 2022
Bonnie
United StatesNot a thing.. everything was really perfect!
It was close to the venue for the concert - room was beyond our expectation, very clean and spacious. I accidentally broke my make-up mirror in bathroom, and they were there within minutes to sweep and vacuum!
Stayed in December 2022
Reviewed: 21 November 2022
Stefanie
United StatesThe property was perfect for a one night stay. convenient location. And it was extremely clean.
Stayed in November 2022
Reviewed: 6 September 2022
Xuan
CanadaI stayed two nights, the room was not cleaned daily as expected. I was told that they did not have enough staff to clean the room every day. When I asked for new towels, she gave me damp towels. I told her that the towels were not dry but she said it's a little. I don't remember her name but her title was Front Office Manager.
Nothing
Stayed in September 2022
Reviewed: 3 September 2022
Jadbd
ItalyBreakfast was too noisy. staff was continuously jumping in to take food without giving priority to the guests. surroundings too movement with people drinking outside (no guests)
Comfortable hotel well located.
Stayed in July 2022
Reviewed: 3 July 2022
Dianne
United StatesThe hallways smelled heavily of smoke despite this hotel being smoke free. The rooms were outdated. The shower curtain was ripped and needed replacement. The breakfast was not the greatest, lots of options but not good quality. The staff was very friendly.
Stayed in July 2022
Reviewed: 13 June 2022
Alison
United StatesIt was super clean.
Stayed in June 2022
Reviewed: 8 June 2022
Margaret
United Statesit’s set back location so could use some better signage to direct you to it.
nice quiet stop off close to highway. clean. comfy
Stayed in May 2022
Reviewed: 30 April 2022
Kevin
United Statesshady area
beds are comfortable and located close to highway
Stayed in April 2022
Reviewed: 21 April 2022
Leanne
United StatesNeed creamer w coffee in room rather than powder cream
Clean and comfortable accommodations. It is worth noting that the bed was extremely comfortable especially the pillows and the sheets were high quality and very soft!
Stayed in April 2022
Reviewed: 19 April 2022
Holly
United StatesThe residents of the hotel were less than desirable. the location and surroundings were terrible. dead plants in all the outdoor planters. The constant smell of weed on our non smoking floor was awful. Breakfast was not worth the extra money for the room.
Rooms were clean and comfortable
Stayed in April 2022
Reviewed: 9 April 2022
Peter
United StatesNo room service, I stayed 4 nights and nobody serviced my room
Stayed in April 2022
Reviewed: 6 March 2022
Michele
United StatesI didn't exactly feel safe there.
We didn't eat breakfast there. It didn't look very clean.
Stayed in March 2022
Reviewed: 24 February 2022
Nancy
United Stateslocated in a good area
Stayed in February 2022
Reviewed: 13 January 2022
Josette
United Stateseverything was great
Did not have breakfast
Stayed in January 2022
Reviewed: 1 January 2022
Peterson
United Stateseverything is good
Good
Stayed in December 2021
Reviewed: 31 December 2021
Lizzette
United Statesvery nice and clean.. it’s beautiful here . workers are very friendly.. I would stay again.
Stayed in December 2021
Reviewed: 30 December 2021
Lizzette
United Statesstaff very kind friendly, made me feel very comfortable
very comfortable,clean workers very attentive & friendly.
Stayed in December 2021
Reviewed: 25 December 2021
Denise
United Statesnothing
breakfast and the gym. staff were constantly cleaning
Stayed in December 2021
Reviewed: 28 September 2021
Jessica
United StatesLobby was messy, room had strong stale smell
Good location, bed was comfortable
Stayed in August 2021
Reviewed: 30 August 2021
Mina
United StatesNothing
Friendly Stuff, cleaning overall, breakfast was so good. LOVE IT ❤️
Stayed in August 2021
Reviewed: 11 August 2021
Nancy
United StatesWas here for work very convenient close rose my work and shops and dining
Stayed in August 2021
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