1815 Aeroplaza Drive, Colorado Springs, CO 80916, United States
#37 of 96 hotels in Colorado Springs
Guests' ChoiceBased on 160 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
8.6
Facilities
8.6
Staff
8.8
Value for money
8.2
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End of dialog contentReviewed: 2 June 2024
Fabienne
United StatesWonderful breakfast. Copious with lots of options. Great start for a busy day.
Stayed in June 2024
Reviewed: 1 June 2024
Young
United StatesNothing too much
Clean good breakfast and able to go to the pool a couple of times
Stayed in May 2024
Reviewed: 19 May 2024
Monica
United StatesThe only complaint I have is about housekeeping. They came to our door 3 times before check out time and were literally banging on our door. When I told her we were almost ready she stood outside the door to be sure we left. It was 1130am. Check out is at Noon. I found it extremely rude.
Loved the location. It was super quiet. Staff that greeted us and checked us in and out were wonderful. Very friendly. Customer service oriented.
Stayed in May 2024
Reviewed: 14 April 2024
Carmen
United StatesThe water pressure in the shower was horrible. And water temp was not very hot, at all.
Great location, traveled for a bday weekend.
Stayed in April 2024
Reviewed: 25 March 2024
Kenneth
United StatesThe staff was wonderful and the breakfast varied from day to day.
Stayed in March 2024
Reviewed: 27 January 2024
Linda
United StatesThere were no restaurants nearby.
cleanliness and friendly. It was close to the airport and offered airport shuttle service.
Stayed in November 2023
Reviewed: 3 December 2023
Jorge
United StatesBreakfast was good. Airport shuttle was appreciated. Staff was helpful and facilities were clean.
Stayed in December 2023
Reviewed: 22 August 2023
Mary
United StatesMost of the staff was very friendly and helpful, but one of the desk attendants got kind of snippy with us about discarding our recyclables. (The hotel does not recycle. )
The room was spacious with a comfortable bed. I enjoyed reclining on the chaise lounge (?) in the evening.
Stayed in August 2023
Reviewed: 21 August 2023
Jerrald
United Statestoilet seat was loose and a bit low to sit on, also did not flush properly. We had to hold the handle down. The room was not ready upon checkin and had to wait until rooms were inspected.
usual location when visiting this city; easy to find
Stayed in August 2023
Reviewed: 12 July 2023
Kenneth
United StatesI didn't care too much for the location.
The breakfast was ok.
Stayed in July 2023
Reviewed: 7 April 2023
Vickie
United Stateshot tub was not really hot. shower head in the bathroom could of been better and actually the noise from other tenants and the sliding front door was continuously opening and shutting all night so didn’t get much sleep talked to the manager about it and got a free night stay.
very clean breakfast was excellent comfortable beds
Stayed in April 2023
Reviewed: 2 April 2023
William
United StatesBathroom not very clean. Many hairs around edge of floor and on bathroom counter.
I' liked the separation of living room and bedroom. This is a preferable floor plan.
Stayed in April 2023
Reviewed: 29 October 2022
Sherry
United StatesNothing really
Easy access, plenty of parking, quiet, nice area.
Stayed in October 2022
Reviewed: 7 October 2022
Alan
United Statesvery nice room, clean, great breakfast
Stayed in October 2022
Reviewed: 26 September 2022
Barbara
United Statessmall room
comfortable beds, good breakfast
Stayed in September 2022
Reviewed: 16 September 2022
Mike
United Statescost was high
easy to find , easy airport access since I was dropping a friend off before work
Stayed in September 2022
Reviewed: 7 September 2022
Young
United Statessome things didn’t work at times
I was able to relax was able swim with my family
Stayed in September 2022
Reviewed: 27 February 2022
Katherin
United StatesCleanliness of the common areas. Really bad. Room okay, but hard to believe when you are walking the hallways or riding in the elevator. Also located next to holiday in. Very confusing!
Breakfast is terrible if you are gluten intolerant or Celiac. It’s not that hard to have some cereal, oatmeal, granola, that doesn’t include gluten. I was able to eat a banana! Please have your food people figure this out.
Stayed in February 2022
Reviewed: 1 January 2022
Tammy
United StatesMore food options
Very few choices.
Stayed in December 2021
Reviewed: 11 December 2021
Amanda
United StatesI wish the pool and hottub was open later. The lights kept flickering.
The bed was very comfortable! I slept like a baby. The shampoo, conditioner and body wash was great as well.
Stayed in December 2021
Reviewed: 30 November 2021
Joann
United Stateslocation cleanliness
Stayed in November 2021
Reviewed: 29 September 2021
Cindy
United StatesProperty and rooms were clean and comfortable. Breakfast options were nice and staff was awesome !
Stayed in August 2021
Reviewed: 26 September 2021
Ferren
United StatesDue to COVID, this hotel is limiting its maid service to two days a week, Wednesday and Saturday. This was not mentioned during our check-in. Regardless, we were there Friday through Sunday and had no maid service during our stay - the bed was unmade, the trash cans were full, the wet towels were in the shower where we stacked them for housekeeping, and the tip we left was still on the pillow. If they are going to handle room cleaning per this schedule, it should be mentioned when guests check-in, and they should ensure the service is completed on those days.
The breakfast was good - the options and procedure were significantly impacted by COVID protocol, but certainly better and more convenient than going out for breakfast. The bed was very comfortable, and the TV was much larger than I've had in most hotel rooms.
Stayed in September 2021
Reviewed: 26 September 2021
Arjoon
United StatesThe safe didn't work and there was nothing to eat close by. In addition I didn't like that there was no shuttle to the mall our some of the local attractions like the seven falls even though the booking said they did, and no taxi to take.
Breakfast was wonderful hot Ana fresh every morning 😍
Stayed in August 2021
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