2516 Guess Road, Durham, NC 27705, United States
#19 of 71 hotels in Durham
Guests' ChoiceBased on 155 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
8.7
Facilities
8.8
Staff
8.9
Value for money
8.3
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 May 2024
Olga
United StatesBad breakfast
Extremely clean
Stayed in May 2024
Reviewed: 15 May 2024
Sinco999
United StatesI like the location. Being close to a shopping center/ mall was a plus.
Good location for experiencing Durham. Breakfast does need some attention. The oatmeal was not cooked, more options for diabetics should be available.
Stayed in May 2024
Reviewed: 29 April 2024
Colleen
United StatesGreat breakfast!
Stayed in April 2024
Reviewed: 28 April 2024
Edwige
United StatesThe noise
The room was spacious.
Stayed in April 2024
Reviewed: 26 April 2024
Paul
United StatesAdjacent to interstate
Convenient to location
Stayed in April 2024
Reviewed: 15 April 2024
Carolyn
United StatesBreakfast food in a cramped area. Would be helpful if breakfast traffic went in one direction. Saw signs for “entrance” and “exit”, but they weren’t on the outside of the area, but inside where they could not be seen.
Clean room, friendly staff.
Stayed in April 2024
Reviewed: 14 April 2024
Angie
United StatesIt was conveniently located near the concert event
Stayed in March 2024
Reviewed: 8 April 2024
Maria
United StatesThe price was high due to a concert. Like double the price than normal
Breakfast was ok. Not impressed
Stayed in April 2024
Reviewed: 7 April 2024
Terri-ann
United StatesA little pricey
Very clean, comfortable beds, good breakfast and close to interstate.
Stayed in April 2024
Reviewed: 19 February 2024
Jennifer
United StatesWe had multiple troubles each time with the keys. Every time we left, the key cards would not work and we had to go to the front desk each time. Very inconvenient. Breakfast was okay, not great like the reviews read... don't feel like it was worth what we paid.... we just needed somewhere to stay for the night so it worked out for that reason. Also had very loud adult noise coming from the room next to us, at like 11pm at night. Made me very uncomfortable.
Front desk staff were friendly, helped out when we needed it
Stayed in February 2024
Reviewed: 11 January 2024
Sinco999
United StatesThe single entry from the road is awful.. Almost had and accident with car leaving, as we were entering the drive-in area. Also our room was never serviced, now new towels or in room services
Location was perfect for my group. Breakfast was fine, although i would have preferred warm or hot boiled egg, instead of cold , and refrigerated.
Stayed in January 2024
Reviewed: 30 November 2023
William
United StatesArea was a bit sketchy with limited options for food late (when we arrived).
Friendly staff, comfortable rooms and great breakfast!! Pet friendly and reasonable for a 1 night stay to break up a 10 hour drive around the holidays.
Stayed in November 2023
Reviewed: 23 November 2023
Sam
United StatesN/A
All
Stayed in October 2023
Reviewed: 13 November 2023
Ian
United KingdomNA
Great Hotel, great staff,
Stayed in November 2023
Reviewed: 23 October 2023
Gail
United StatesBeds were comfortable. Place was clean. Breakfast was great.
Stayed in October 2023
Reviewed: 2 October 2023
Lisa
United StatesA little loud outside noise due to location.
The hotel was conveniently located right off the interstate so it was a little loud with highway noise. The hotel itself was clean and fresh. Bathroom was in nice shape as well. Loved the complementary breakfast each morning. Staff was nice and friendly.
Stayed in October 2023
Reviewed: 29 September 2023
Laura
United StatesMaybe not enough parking in the front?
Great options for breakfast! Great people. Customer service is most important to me.
Stayed in September 2023
Reviewed: 23 September 2023
James
United StatesOverpriced
Location ideal for visiting Duke Medical Center. Renovations well done. (We visited both before and after.)
Stayed in September 2023
Reviewed: 28 August 2023
Johanna
United StatesIce machine on every floor
Excellent
Stayed in August 2023
Reviewed: 17 June 2023
Susan
United StatesHighway nearby. Hard to walk the dog.
Breakfast was exceptional - lots of good choices and hassle free.
Stayed in May 2023
Reviewed: 21 May 2023
Sameena
United Arab EmiratesNothing
Breakfast
Stayed in May 2023
Reviewed: 26 February 2023
Sandra
United StatesN/A
The location was perfect for our needs.
Stayed in February 2023
Reviewed: 10 February 2023
Jenntee
United StatesThe room was clean and comfortable. The staff was friendly especially the young lady that assisted me at check-in. The outside area was very well lit at night. The location was perfect and convenient to the DPAC.
Stayed in February 2023
Reviewed: 15 January 2023
Camieproc
United StatesHousekeeping staff knocked on my door at 8:30 am to get trash from room. It was Christmas morning. Never saw them again during my stay...two more days.
Clean modern space. Friendly staff.
Stayed in December 2022
Salem, USA
Al Arz, Lebanon
Makry Gialos, Greece
Kota Kinabalu, Malaysia
Tumbes, Peru
Inverness, Canada
Schiefling am See, Austria
Washington, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content