2761 Long Road, Niagara Falls, NY 14072, United States
#5 of 43 hotels in Niagara Falls
Guests' ChoiceBased on 752 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.4
Facilities
8.7
Staff
8.3
Value for money
8.4
Free WiFi
9.2
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End of dialog contentReviewed: 23 May 2024
Karen
United StatesN/A
Very clean and comfortable
Stayed in May 2024
Reviewed: 21 May 2024
Angela
United StatesOur breakfast was cold. The dining room was completely packed with people and not enough seating.
My family really enjoyed our stay. Especially the amenities on site. The rooms were clean & comfortable. However, the breakfast was cold.
Stayed in May 2024
Reviewed: 16 May 2024
Marie
United StatesEveryone and every amenity was top notch
Cleanliness and the helpful staff
Stayed in May 2024
Reviewed: 1 May 2024
Justine
United StatesMore Comfortable beds
Breakfast was great.
Stayed in April 2024
Reviewed: 26 April 2024
Parakum
Saudi ArabiaBaggage service was not there.
All service.
Stayed in April 2024
Reviewed: 21 April 2024
Eric
CanadaRoom configuration was aquard with no space to sit on the toilet, and the shower base was stained with pin holes for akers on the walls. Breakfast sausages were over cooked and dry and the pancake maker broken leaving less choice for breakfast.
Location was really nice & central to all th8ngs to do. Nice a quiet place. Big size rooms.
Stayed in April 2024
Reviewed: 10 April 2024
William
United StatesNothing we didn’t like.
Large comfortable room set up for digital users. Good chairs, lighting and breakfast.
Stayed in April 2024
Reviewed: 9 April 2024
Mindy
United StatesFlashing smoke detector in the room was annoying all night, highway and hallway noise is loud, turkey sausage was not good. Room keys are annoying, if they get near a credit card, phone, key fob etc they deactivate. Shower base a little hollow under, so it gives. The room lighting was a little low.
Big, clean rooms. Complimentary breakfast. Good pancakes and cinnamon buns. Liked the liquid soaps setups in the bathroom.
Stayed in April 2024
Reviewed: 16 March 2024
Paul
United StatesOld decor rooms need updating
Breakfast
Stayed in February 2024
Reviewed: 4 March 2024
Stacey-ann
CanadaThe breakfast quality was lacking. The silicone around the shower could be refreshed /redone. The sofa bed was not used because it was not comfortable.
The price was good. The size rooms was big and it was clean. The two double beds were very comfortable.
Stayed in March 2024
Reviewed: 9 January 2024
Troy
United StatesDesk attendant was odd
Comfortable beds
Stayed in January 2024
Reviewed: 17 December 2023
Dave
CanadaRestaurant was not open as advertised
Breakfast Truck parking
Stayed in December 2023
Reviewed: 1 November 2023
Hang
VietnamNo cleaning service everyday
Nice and beautiful hotel
Stayed in October 2023
Reviewed: 28 October 2023
Michael
United StatesIt was a little remote
Very clean well appointed quiet
Stayed in October 2023
Reviewed: 20 October 2023
Ajay
United StatesService in the beginning .
Room was very good
Stayed in September 2023
Reviewed: 12 October 2023
Franklyn
United StatesNo place to eat before 4pm and no place near.
Breakfast was decent and location fine
Stayed in October 2023
Reviewed: 27 September 2023
Sofia
United StatesBreakfast on Sunday ran out of food, especially coffee
Location
Stayed in September 2023
Reviewed: 20 September 2023
Marla
United StatesParking over weekend was crazy! We had to park all the way around back of building and walk.
It was very clean! The complimentary breakfast was really nice. Pool was clean and warm, overall it exceeded my expectations!
Stayed in September 2023
Reviewed: 11 September 2023
Cindy
United StatesThe price and the roof top bar was cool, but $55 for onion rings and chicken wings (nothing special, just typical bar food)was ridiculous also. Owner(?) behind desk was ki d of rude, didn't seem to care to answer questions about parking in Niagara Falls
Location- close to Niagara Falls, but far enough away to be quiet at night
Stayed in September 2023
Reviewed: 22 August 2023
Iryna
United StatesThe location is quiet but not interesting.
The breakfast was very good, the staff was friendly, and the room was very comfortable.
Stayed in August 2023
Reviewed: 20 August 2023
Christy
United StatesEmployee's lack of service. Air conditioner rattled
Very clean
Stayed in August 2023
Reviewed: 18 August 2023
Edith
BelgiumThe use of plastic knives and forks and p aper plates for breakfast… in these times, we should be trying to avoid the use of single use items… the amount of rubbish after each breakfast serving was huge. This could be avoided. Such a pity you don’t think more about your carbon footprint. Perhaps a decision at the top but this needs to change because its not sustainable, as a hotel chain (and a nation).
Good location
Stayed in August 2023
Reviewed: 15 August 2023
Ali
Saudi ArabiaBreakfast could have been better (more variety and salad). Cooperative staff, but need to smile No facilities (e.g. shops, restaurants) near by
Almost new hotel Spacious room Clean room 12 minutes away from Niagara Falls
Stayed in August 2023
Reviewed: 12 August 2023
Elizabeth
United StatesIt is a basic hotel.
Basic but clean and comfortable. Very pleasant staff at check in and checkout. (Same person.) Breakfast was quite nice. easy to get to and a great location. About 1/4 mile from a lovely running/biking trail by the river. Found a terrific restaurant near by.
Stayed in August 2023
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