This hotel saddened me as we used to stay here a lot about 5 or 6 years ago whenever came for a short vacay. But it changed I guess. Room itself was small, bathroom fits one at a time, even with that, everything is less than arms length to toilet, sink and tub. Bed was soft and comfy though. We drove up to the front by bell man to ask about parking. Our vehicle was on the larger side, Expedition, bellman stood by the vehicle window and told us to go ahead and enter the parking garage and find a spot. He didn't warn that it was tight, had low ceiling, max clearance was 6'3". Our expedition got scratched, part of the top so we had to reverse right away. Front desk later said, oh no, only the first 4 stalls at the entrance of parking garage would fit larger vehicles but it would still be very tight, not sure why we weren't told that when bell man and security was right by our vehicle. That was quite upsetting. We were told to find street parking or walk about 4 blocks away to park at a parking garage. Front desk staff were great, real nice and informative and mentioned how their parking garage is super low and tight so wouldn't recommend unless renting a smaller vehicle. That was a downer for sure when your willing to pay dialy rate but your hotel can't accommodate you. Had to search for parking every evening when we returned from a day's activity, which was time consuming when you're already tired and ready to wind down. We did street parking, which was metered. Can use card or coins. Free breakfast was good, not great. Pretty okay choices for the price.

Location is great, short walk to popular Waikiki sites. Bed comfortable. Front desk staff were friendly and nice.

Stayed in May 2024

Breakfast was included in stay. Plenty of activities for kids in the pool area. Room was comfortable. Staff were very accommodating.

Stayed in May 2024

the room was too small. The breakfast buffet doesn't have much fruit options, and the variety wasn't very good.

The staff was great, very helpful and kind.

Stayed in May 2024

I don't really like paying $34.00 resort fee considering I did not use the pool or the gym.

Location was excellent - right in downtown Waikiki. Room could use a facelift (like newer carpet), but overall, beds were comfortable and sheets were fresh and clean. Breakfast was generous. Loved the tomato basil soup and the fact that they had hot oatmeal everyday was a bonus. Happy that they also served decaf coffee and 4 kinds of juice! Nice egg omelette patties.I

Stayed in May 2024

A standard room for 3 people was really(!!) small. Parking was available for $47 dollar per night but you had to get there early to get a spot. Breakfast was good but if you wanted to sit outside, the pigeons didn’t let you eat in peace; they were everywhere. Also, it was hard to find a table for three of us, didn’t matter if we went to get breakfast at 7am or 9am. Also, we had to wait for the elevator for so long every time.

Great location. We could get beach towels for free. The building had a gym.

Stayed in May 2024

Rooms are a bit on the small side for a small family but otherwise manageable.

Free breakfast and a short walk to the beach.

Stayed in May 2024

It was a little bit expensive for the age of the hotel and the location. A few things in the pool area were in need of repair such as the tiles around the pool, fencing and needed new shuffle board equipment.

The view from the hotel is stunning and the walkability to the beach, restaurants and shopping is good. The bus goes right past the door of the hotel and it is easy to catch a taxi. The beds were very comfortable and the wifi was good.

Stayed in April 2024

Street and hallway noise could be heard easily

Location was easy to get to things from, breakfast was good and front staff was amazing and friendly.

Stayed in April 2024

Breakfast

Cheap and a great bed

Stayed in April 2024

The layout of the hotel system was a little confusing. You could have better signage directions like how to find the pool.

Good location in Waikiki Block beautiful park two blocks from the beach. Located in a major shopping area in Waikiki good restaurants, selection, and easy access to taxis building very clean. The building was very clean and our room was very nice. We had a great view with the western Sun to cool it down, and we had a good night sleep.

Stayed in April 2024

Grumpy check-in woman. wifi would not send my email

great breakfast. Fabulous bell hops.

Stayed in April 2024

Breakfast and location is good

Stayed in April 2024

Rooms are small.

Location is perfect! Quick walk to the beach. Trolley stop is right across the street. Can walk to Waikiki beach. Breakfast is awesome! They have everything and seating area is huge. Staff is wonderful!

Stayed in April 2024

Location

Stayed in April 2024

The Breakfast

Close proximity to the Main Street.

Stayed in April 2024

Room is small, parking is cramped. Parking fee is expensive. Handsoap in the room was empty

Few mins walk to the beach and restaurants

Stayed in March 2024

noisy air conditioner

Breakfast

Stayed in March 2024

Parking was difficult

Breakfast was excellent; well managed and plenty. Hot foods were hot.

Stayed in March 2024

The bathroom floor needed a good scrubbing and the carpet was not clean in our room or in the halls.

Location was great for being picked up for tours. Staff was very helpful and friendly. We were offered a suite room on arrival early in the morning so we would not have to wait until 3pm to check in. Really appreciated being able to get a room that early.

Stayed in March 2024

Noise from construction

It was very good. We would like some information on staying next year. Perhaps longer than this year. On the first floor.

Stayed in February 2024

Good breakfast.Nice Location!

Stayed in February 2024

We had to pay additional for parking in a different location due to the facilities lack/limited of parking. The hotel doesn’t hold enough parking for half of the customers it holds.

Breakfast was good.

Stayed in February 2024

The hot hub didn't keep a consistant heat. We weren't able to use it a couple nights as it was too cold. Pool towels were not stocked frequently so we didn't always get one when we got out of the pool/hot tub

Breakfast was great! Very helpful staff and they kept everything full and clean. Room was cleaned daily. Staff was always friendly.

Stayed in February 2024

Parking should be cheaper and accessible if guest want it. Very good breakfast buffet.

Stayed in February 2024