9933 Mayland Drive, Richmond, VA 23233, United States
#13 of 75 hotels in Richmond
Guests' ChoiceBased on 810 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.9
Facilities
8.6
Staff
8.8
Value for money
8.3
Free WiFi
8.9
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End of dialog contentReviewed: 3 May 2024
Tam
United StatesThe location was next to a run down restaurant next door. Also, the elevator made some weird noises.
The water pressure for the shower was excellent. Also, I did enjoy the breakfast they provided.
Stayed in April 2024
Reviewed: 2 May 2024
Otero
United StatesI liked my experience no issues.
The staff was very polite and kind.
Stayed in April 2024
Reviewed: 30 April 2024
Jacqueline
United StatesNo good restaurants nearby
Cleanliness
Stayed in April 2024
Reviewed: 14 April 2024
Joseph
United StatesThe bed was too hard.
The facility was great. The room was clean. Location was perfect.
Stayed in April 2024
Reviewed: 29 March 2024
Melvin
United StatesAs Always, IHG met our expectations by providing a check-in free of difficulty, a comfortable stay for a few days at a reasonable cost. The breakfast was very nice along with the Otis Spunkmeyer cookies & Lemonade upon check-in.
Stayed in March 2024
Reviewed: 12 March 2024
Brian
United StatesPet fee $75 per night a little steep.
Location
Stayed in February 2024
Reviewed: 20 February 2024
Floyd
United StatesN/A
All of it
Stayed in February 2024
Reviewed: 2 January 2024
Brian
United StatesSoap container was empty in shower
Friendly staff. Good breakfast.
Stayed in December 2023
Reviewed: 28 December 2023
Christine
United StatesHotel was very nice and very clean . It had a nice breakfast available free of charge. Would definitely stay there again
Stayed in December 2023
Reviewed: 26 December 2023
Lauren
United StatesMy stay was great there was nothing I disliked really just a couple mishaps that staff took care of immediately! The young lady that’s a cutie with the glasses (I feel bad I can’t remember her name and Brian were great! Entire staff made the trip very welcoming
Breakfast everyday! Could’ve been more of a variety but good otherwise!
Stayed in December 2023
Reviewed: 23 December 2023
Donna
United StatesWay too hot and air conditioner didn’t work
Stayed in December 2023
Reviewed: 18 December 2023
Shannon
United StatesMy TV wasn't working in the first room, but the staff was very apologetic and move us to another room.
It was near different eating places.
Stayed in December 2023
Reviewed: 11 December 2023
Michael
United StatesThe water in the shower in 311 was luke warm at best
Comfy
Stayed in December 2023
Reviewed: 10 December 2023
Linda
United StatesGood location and good breakfast
Stayed in December 2023
Reviewed: 2 December 2023
Conor
United StatesShower would not output hot water for some reason. Unsure if I was doing something wrong.
Staff was excellent, room was clean.
Stayed in December 2023
Reviewed: 1 December 2023
Jovanni
United StatesThere was one bedside light switch that didn't work and the cleaning staff would always get to my room around 330-4pm. Which is the exact time I would be coming back from work but I just took the time to wander around the area for an hour after my shift and problem solved.
Breakfast was good. I enjoyed watching the conveyor belt pancake maker, coffee was always hot, and there was various options of hot and cold food available. It was a quiet hotel which I love, the staff was always available and friendly. Plus the shower stayed hot the whole time I was in there, and I take longgg showers.
Stayed in November 2023
Reviewed: 27 November 2023
Angel
United StatesI did not like that the hotel charges $75 plus taxes and fees for a pet, and I only stayed 1 night. In my opinion, this is too much. A pet fee should not be half the cost of the room itself for a 1 night stay 😒
Cleanliness of facility, easy check in/check out process, location, and friendliness of staff. Facility was quiet and offered breakfast/parking at no additional cost.
Stayed in November 2023
Reviewed: 21 November 2023
Emory
United StatesGood selection of foods that were always stocked and refilled quickly. Even the coffee was good, surprisingly.
Stayed in October 2023
Reviewed: 20 November 2023
Candace
United StatesThe bed was TERRIBLE. It sagged really bad in the middle
Very clean. Awesome breakfast options
Stayed in November 2023
Reviewed: 18 November 2023
Pam
United StatesI couldn't get a handicap accessible room. Even though I asked for it before hand. The coffee pots need to be cleaned out.
It was clean and comfortable.
Stayed in October 2023
Reviewed: 11 November 2023
Alexander
United StatesHotel was clean and convenient. Breakfast was good. It was a good place to stop coming home from New England back to Altanta
Stayed in October 2023
Reviewed: 5 November 2023
Alicia
United StatesFront desk staff was very nice at check in
Stayed in November 2023
Reviewed: 12 October 2023
Deb
United StatesBed was great
Stayed in October 2023
Reviewed: 9 October 2023
Yesenia
United StatesWe loved the cleanliness of the property. Our room was very clean and comfortable.
Stayed in October 2023
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