4550 West John Carpenter Freeway, Irving, TX 75063, United States
#44 of 85 hotels in Irving
Guests' ChoiceBased on 1300 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
8.4
Facilities
7.9
Staff
8.3
Value for money
8.0
Free WiFi
7.5
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End of dialog contentReviewed: 14 September 2023
Mo
United KingdomThere wasn't much breakfast options available, for a hotel it's size. Though well located for driving/ Uber, there isn't any sights to see or places to eat around there. So, you're either indoors or out faraway
The staff were very friendly and helpful when required. The rooms were big (with small toilets though) and kept clean daily, and every where in the hotel was tidy. Hotel is also well located for easy access to the airport and into Dallas.
Stayed in August 2023
Reviewed: 14 September 2023
Maria
United StatesRoom was large and spacious, beds comfortable and everything was clean. There was a Keurig coffee machine in the room. Breakfast was good, we had various options.
Stayed in September 2023
Reviewed: 12 September 2023
Guillermo
United KingdomLocation could have been better and the room could have been cleaner
Breakfast was nice
Stayed in September 2023
Reviewed: 10 September 2023
Jennifer
United StatesVery nice property! Great breakfast
Stayed in September 2023
Reviewed: 29 August 2023
Dolores
United StatesTraffic noise is pretty loud. Our room was at the front.
Excellent value for an overnight before an early flight out of DFW. The hotel was very clean, the room was large and comfortable. Bed was very comfortable with a variety of pillows and nice linens.Staff was pleasant. Breakfast was really nice, SUPER warm cinnamon buns! Shuttle driver was friendly kind and helpful.
Stayed in August 2023
Reviewed: 28 August 2023
Crystal
Turks & Caicos Islandsroom space was nice quietness and neatness of the property and guest services area
Stayed in August 2023
Reviewed: 25 August 2023
Rayella
United StatesWe arrived after 11pm at DFW. The front desk was excellent at communicating the shuttle pickup for me and my girls.
Stayed in August 2023
Reviewed: 18 August 2023
Angela
United StatesRoom smelled like cigarettes. Toilet didn’t seem to be properly seated. No hair dryer.
Close to DFW. Huge room! Nicely remodeled. Comfortable bed. Front desk staff was super friendly.
Stayed in August 2023
Reviewed: 16 August 2023
Heidi
SpainShower
Nice spacious room, fresh coffee in the morning
Stayed in August 2023
Reviewed: 14 August 2023
Melinda
United StatesThe desk clerk was not at his post but had a sign that he was helping a guest and would be back in a minute. After waiting 10 minutes, and 3 more people in line, my husband found a bell behind the sign and rang it and the clerk came out from behind. I am assuming he was having his dinner. He should have left the bell in sight or kept an eye out for the line.
Great suite. Lots of space for my family. Great to have free airport shuttle shuttle drivers were nice and helpful Nice spacious bathroom Everything was clean and fresh while they did not have a restaurant, they had tons of food available for purchase (microwave dinners) that you could take and make in your room. great breakfast included.
Stayed in July 2023
Reviewed: 14 August 2023
Anna-ève
Canadagood service
Stayed in August 2023
Reviewed: 13 August 2023
Clyde
United StatesNot friendly staff.
Nothing
Stayed in May 2023
Reviewed: 11 August 2023
Susan
United StatesClean room
Stayed in August 2023
Reviewed: 8 August 2023
Carl
Australianot many decent pubs and restaurants nearby
proximity to DFW airport and courtesy shuttle
Stayed in August 2023
Reviewed: 8 August 2023
Alice
United StatesI could see under the door.
Design and comfort
Stayed in August 2023
Reviewed: 6 August 2023
Juan
United StatesThrash on the outside parking lot. Parking spots to close , need to be careful not hitting vehicle next to you.
Staff was helpful.
Stayed in August 2023
Reviewed: 6 August 2023
Karen
AustraliaLimited breakfast choice. Stinky elevator. Noisy air con Dirty carpet Needs a general refit Noisy hallways
Close to airport with free shuttle
Stayed in August 2023
Reviewed: 30 July 2023
Steve
United StatesPricing
Location is perfect
Stayed in July 2023
Reviewed: 30 July 2023
Jody
United StatesThe room I stayed in had the tack strip between the carpet and tile showing. I didn't notice with my shoes on but when I answered the door when the pizza came I snagged my sock and it was sharp
Very friendly staff, clean, and close to airport
Stayed in July 2023
Reviewed: 26 July 2023
Lisa
United StatesMattress did not feel good. I have stayed before with no issues. I didn’t tell front desk, didn’t want to be a Karen.
Location and breakfast.
Stayed in June 2023
Reviewed: 14 July 2023
Rina
South AfricaHotel reception looks like a motel dive reception. Messy and uninviting. Not welcoming or matching up to the standards of a supposedly global branded/named hotel. No bar, or mini bar, no place to get food in evening. Seemed understaffed and a long line for check in. They answered my enquiry email 2 days AFTER i left. Seems like they make their money on last minute flight delays and changes, so no care or heart. Functional only.
Shuttle service. Nice size bedroom
Stayed in July 2023
Reviewed: 8 July 2023
Mandy
United StatesIt was kind of a maze trying to find your room
They had an airport shuttle, they were very accommodating with my late flight. The rooms were very large and updated.
Stayed in July 2023
Reviewed: 7 July 2023
Jeanne
ChileNo variety of cleaning products
Cleanliness
Stayed in July 2023
Reviewed: 4 July 2023
Pedraza
United StatesWater pressure for the shower was a little weak. But everything else was good!
The soaps were Dove, which was really nice! The room was very spacious, and the bathroom was clean.
Stayed in July 2023
Reviewed: 3 July 2023
Brittney
AustraliaLack of available parking.
Beds were comfy, close to airport and staff were nice.
Stayed in June 2023
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