4550 West John Carpenter Freeway, Irving, TX 75063, United States of America
#46 of 86 hotels in Irving
Guests' ChoiceBased on 1262 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
8.4
Facilities
7.9
Staff
8.3
Value for money
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: April 27, 2024
Kiren
United KingdomThere wasn’t much not to like
It’s proximity to the airport
Stayed in April 2024
Reviewed: April 25, 2024
Christopher
United KingdomWalking access to anything was impossible - basically on a highway
AS we expected
Stayed in March 2024
Reviewed: April 22, 2024
Vân
Vietnamnothing
nothing
Stayed in March 2024
Reviewed: April 21, 2024
Hermann
AustriaThe Wifi access is a total disgrace. We have been traveling for many weeks across the US and never had any issues to get online upon arrival. At this Holiday Inn Express we got our phones online after endless efforts, but never got my laptop connected. As overseas tourists with crappy roaming data-SIMs from Asia, it is essential to get stable internet during the stay. Very frustrating experience!
Very close to DFW Airport with free parking, very spacious rooms with quiet A/C and heating, coffee maker, etc. Good breakfast with many choices. Friendly staff.
Stayed in April 2024
Reviewed: April 20, 2024
Tishadmtc
United States of AmericaThe breakfast didn’t have many options for customers who don’t eat pork or beef. I decided to just have a blueberry muffin and apple juice.
The hotel exceeded my expectations. The room was very large and perfect for separating rest from work when I needed to “work from home” at the space provided. The lighting in the room and bathroom were also perfect. Some hotels under do it or over do it but this one was just right.
Stayed in April 2024
Reviewed: April 18, 2024
Doug
United States of AmericaDidn't realize it was located under the airport landing flight path. But it wasn't a deal killer. Didn't notice overhead landings at night.
We had to leave too early for breakfast. The facility is large and the courtyard pool is very nice. We stayed here in January and liked the accommodations so we decided to stay here again as we traveled through Dallas.
Stayed in April 2024
Reviewed: April 17, 2024
Santos
GuamClose to airport
Stayed in March 2024
Reviewed: April 14, 2024
Phylicia
United States of AmericaPillows are flat. I just doubled up!
I loved the two rooms (living area and bedroom) and that they both had tvs! Everything was so spacious and perfect for me and my 3 kids
Stayed in April 2024
Reviewed: April 12, 2024
Catherine
AustraliaWrote it all before on our way in. All good.
Stayed in April 2024
Reviewed: April 1, 2024
Kimberly
United States of AmericaI felt bad for the front desk person. Lots of check-ins and the phone was ringing off the hook.
As we had to leave at 3:00 a.m. I requested yogurt and fruit. It would be kind if staff offered to customers knowing that customers need to leave early.
Stayed in March 2024
Reviewed: March 31, 2024
Catherine
AustraliaI would have liked recycling options in the rooms and dining room. Also more recyclables used, or cutlery/ crockery that could be washed. Foam plates and bowls and plastic cutlery are sooooo eco-unfriendly.
Helpful staff. Simple check-in and check-out. Great bed and good coffee facilities in the room. Breakfast was standard with reasonable variety - plenty available for the last 30 minute rush with everyone getting as much sleep as possible with jet lag!
Stayed in March 2024
Reviewed: March 30, 2024
Suzanne
United States of AmericaNo restaurants, convenience stores within walking distance
Good breakfast options, friendly staff, comfortable rooms and amenities
Stayed in March 2024
Reviewed: March 29, 2024
Antonio
United States of AmericaThey need to work on breakfast make better add stuff on it .
I like my room clean and my bed to be comfortable
Stayed in March 2024
Reviewed: March 29, 2024
Kristi
United States of AmericaThe breakfast was good. The place was clean and safe. All the staff were very friendly. Would definitely stay again.
Stayed in March 2024
Reviewed: March 26, 2024
Christina
United States of Americathe shuttle to pick us up from the airport took about 45 minutes that was disappointing
Breakfast was good rooms where big and beds were comfortable.
Stayed in March 2024
Reviewed: March 25, 2024
Joseph
United States of AmericaDidn't like the grab & go breakfast. TV did not have a quick guide to choose sports and news channels. Had to scroll and scroll and scroll. Very monotonous and tiring.
I did the grab & go. It was bad. The banana was over ripe and stale. The location was near the airport making it quick and easy to come and go.
Stayed in February 2024
Reviewed: March 18, 2024
Krista
United States of AmericaKing bedroom 342 was very uncomfortable
Room was large!
Stayed in March 2024
Reviewed: March 14, 2024
Ross
CanadaThe rooms are old
Stayed in February 2024
Reviewed: March 14, 2024
Patti
United States of AmericaAirplane traffic
Location
Stayed in March 2024
Reviewed: March 13, 2024
Nelson
United States of AmericaIn flight pattern as near airport so very loud at different times of day. Breakfast ok. Printer for computer at desk was very light so still needed to print boarding pass at airport. Very tight bathroom for such a large 2 room suite.
Needed 2 rooms. We were able to get rooms across the hall from each other. Both were 1 bedroom with sitting room separate. Spacious. Breakfast included. Had business center. Comfortable bed.
Stayed in March 2024
Reviewed: March 12, 2024
Jim
United States of AmericaNothing I can think of
The hotel had nicer, bigger rooms with free breakfast.
Stayed in March 2024
Reviewed: March 11, 2024
Stephanie
United States of AmericaBreakfast was very good and the staff did a great job with the breakfast and refilling when it was empty.
Stayed in March 2024
Reviewed: March 4, 2024
Vanessa
United States of AmericaPoor sound insulation.
Location. Friendly staff.
Stayed in March 2024
Reviewed: February 29, 2024
Joga
United States of AmericaNo water available on the property except for purchase
Stayed in February 2024
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