333 West John Carpenter Freeway, Irving, TX 75039, United States
#19 of 85 hotels in Irving
Guests' ChoiceBased on 353 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.5
Staff
8.8
Value for money
8.5
Free WiFi
9.3
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End of dialog contentReviewed: 20 May 2024
Deborah
United StatesHad some issues with the key reader of my room. Had to have key remade a few times. But the staff were great helping me with this.
Easy to find, walkable to the convention center, free breakfast and WiFi. All of the staff were friendly and helpful.
Stayed in May 2024
Reviewed: 19 May 2024
Menefee
United StatesLocation. Very clean and safe
Stayed in April 2024
Reviewed: 5 May 2024
Tammy
United StatesThe air conditioning blew right onto the bed. I got too cold, then turned down the temperature and got too warm. Maybe a deflective device to direct the air upward would be helpful. I ended up putting the rolling chair and my suitcase in front of the air conditioner to block the air from my bed.
The breakfast was good with lots of good options. The parking was good, very convenient. The surroundings were well maintained. The room was spacious and clean with a sitting area with TV on one side of the room and a desk on the other,
Stayed in May 2024
Reviewed: 23 April 2024
Mosty
United StatesWe had a great stay. The hallways smelled a little musty and the room also, at night, but it was super humid... so that's expected on some level.
Cordelia, on night shift was a BLESSING and the young woman working the breakfast area was FANTASTIC!!! Very convenient location to Irving Convention Center - quick and pretty walk through the canal.
Stayed in April 2024
Reviewed: 24 March 2024
Chris
United StatesWalk to the convention center was not easy. The adjoining room was very loud.
Great room and rate.
Stayed in March 2024
Reviewed: 9 February 2024
Alex
United StatesThe location is great, quiet large room enough ac and usb outlets for all my stuff. The convenience store had my favorite Hagen Daz ice cream and more. I was able to park right up front. Room AC was nice and quiet. The King bed had plenty of pillows.
I had a business meeting at The Westin Convention center it is literally behind this hotel but there is no road connection you must go out to the access road and go around and park again at the convention center. The hotel is cozy, parking was easy, the breakfast area clean and comfortable, the little convenience store was a life saver, the hotel is not within walking distance of any places to eat but all is close by. The room was very spacious AC/heater workes fine and was quiet. I love quiet ac's. Would stay here again.
Stayed in January 2024
Reviewed: 1 January 2024
Marisol
United StatesToilet wouldn’t flush properly, elevator wasn’t working, waffle maker was broken.
Room was spacious and staff was nice.
Stayed in December 2023
Reviewed: 7 December 2023
Kelli
United StatesFound one roach in the bathtub one morning. Doing maintenance on main waterline while we were there, but it didn’t interrupt our stay. We were next to the elevator, and it was loud.
The location was great for our purpose. Breakfast was okay. The room was clean & comfortable.
Stayed in December 2023
Reviewed: 20 November 2023
Latoya
United StatesI nearly suffocated in the restroom while taking a shower. I needs vents or ventilators.
Amazing!
Stayed in November 2023
Reviewed: 13 November 2023
Patrick
United StatesJust fine. the coffee was hot!!
Stayed in November 2023
Reviewed: 4 November 2023
Elridge
United StatesBetter stocked linens. Each floor should have an ice maker
Staff were friendly and helpful. Room was decent. For a family of stuff the pullout bed did not have needing or pillows. Staff
Stayed in October 2023
Reviewed: 9 October 2023
Monet
United StatesA little odor in the hall in room but still would stay again
Rooms were clean, very spacious and staff friendly
Stayed in October 2023
Reviewed: 6 October 2023
Kasper
NetherlandsThere were clothes of a previous stay in the drawers.
Close to Irving convention center
Stayed in October 2023
Reviewed: 18 September 2023
Emma
United StatesPillow case showed stains once a black light was used on it
Perfect location, easy access to places I needed to go to.
Stayed in September 2023
Reviewed: 11 September 2023
Alison
United StatesThe breakfast was not that great. The eggs where not very good at all and not that many choices in food.
The staff was super friendly and accommodating.
Stayed in September 2023
Reviewed: 7 September 2023
Gloria
United Statesn/a
Good
Stayed in September 2023
Reviewed: 29 August 2023
Nekochia
United StatesThe bathroom could have been cleaned better.
The breakfast was accommodating and the location was great for what we were there for.
Stayed in August 2023
Reviewed: 29 August 2023
Calvin
United StatesClean and quiet. Very close to my destination
Stayed in August 2023
Reviewed: 1 July 2023
Chere
United StatesThe location is amazing if you are visiting the convention center in Las Colinas. We were very pleased with the hotel and its breakfast.
Stayed in May 2023
Reviewed: 3 June 2023
Tony
United Statesno soap in the shower!
clean , convenient and affordable
Stayed in June 2023
Reviewed: 2 June 2023
Colin
United KingdomThe only minor problem we had was the staff had no idea about public transport , such as the Dallas area rapid transit.
Much like the hotels in the area, but cheaper without losing service.
Stayed in March 2023
Reviewed: 30 May 2023
Nicole
United StatesBathroom wallpaper was peeling, mold in the caulking. I had to request new room keys because they stopped working but the desk clerk did not verify my id.
On check-in front desk staff was super friendly and helpful. Room was spacious with a small kitchenette setup sink and microwave.
Stayed in May 2023
Reviewed: 11 May 2023
Hmhtx
United StatesNothing really. Other than Toyota Music Factory and adjacent retail, not much in area. Overall what you would expect from a Holiday Inn.
In town for concert at Toyota Music Factory. 10-min walk along paved path from hotel across canal to venue and retail area. Save you parking fee at venue.
Stayed in May 2023
Reviewed: 3 April 2023
Thomasina
United Statesseveral items needed for accommodations were not working when we arrived; TV and iron.
location
Stayed in April 2023
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