13475 Southwest 131st Street, Kendall, FL 33186-5818, United States
#3 of 11 hotels in Kendall
Guests' ChoiceBased on 513 hotel reviews
8.6Cleanliness
8.8
Comfort
8.9
Location
8.6
Facilities
8.7
Staff
9.0
Value for money
8.3
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 May 2024
Julie
United StatesWas unable to take a shower as could only get Luke warm water, even in the morning took 10 minutes to get hot water to the sink
Room was clean and comfortable and the breakfast was excellent
Stayed in May 2024
Reviewed: 27 May 2024
Jonathan
United StatesProbably just the exterior of the building needs a fresh coat of paint
Breakfast was pretty good , coffee was excellent
Stayed in May 2024
Reviewed: 13 May 2024
Ana
United StatesThere was no hot water at 9am and my brother who took a shower at 7am, different room and floor, did not have water either! The staff’s excuse was there was probably too many people taking a shower at those times! Also, we did not like the location! It was too far from everything and hard to find a restaurant nearby!
It was clean and rooms were spacious! The complimentary breakfast was nice too!
Stayed in May 2024
Reviewed: 12 May 2024
Cynthia
United StatesIt was perfect
The location is close to everything,the cost was great. They also seemed to be clean, organized, and working like a fine-tuned machine.
Stayed in May 2024
Reviewed: 13 April 2024
Mustafa
TurkeyCold blowing Fan in room can not be stopped or can not be shut down. Noisy strong and cold wind in the room around the clock. No walking place outside. Only by car.
Quiet. Good sleep. Easy parking. Nice hot breakfast. Nice staff.
Stayed in April 2024
Reviewed: 10 April 2024
Pantelich
United StatesOnly ate once. Just fine
Stayed in April 2024
Reviewed: 6 April 2024
Trang
United StatesThe sausage patty was not good. The shower tiles and caulk were painted and scraping off. The shower head could have been replaced. The soaps were too heavily perfumed.
The checkin and checkout staff were very friendly. The complimentary cookie and mint water were welcome touches. The pancake machine made moist pancakes. Nice to have mini kitchenette. Parking was spacious enough for a large work van. The hotel area was full of fruit farms and nurseries and had good restaurants in close proximity.
Stayed in April 2024
Reviewed: 30 March 2024
Bunmi
United StatesQuiet and clean The staff were very friendly and helpful
Stayed in March 2024
Reviewed: 23 March 2024
William
United StatesBathroom needs remodel.
Staff were friendly and location is well maintained.
Stayed in February 2024
Reviewed: 17 March 2024
Ruta
LithuaniaThere weren’t any vegetables for breakfast
the maid left the room very well organized
Stayed in March 2024
Reviewed: 16 March 2024
Orlando
United StatesN/A
The service
Stayed in March 2024
Reviewed: 16 March 2024
Moncia
United StatesEverything was great
The breakfast was definitely good💯 I have to definitely give the hotel 💯. The ladies tht was on duty tht night of my stay was everything. I think there name are Marie and Alyssa. They was a true blessing I had be rush to the Er a vascular vein burst in my leg this morning the countuine to bleed . I call front desk the came up and applied pressure until the EMT arrived. Very scary for me I was traveling with my 28 yr old austic daughter. Didn’t know wht was going happen her way I was been transported but they work it and she was allowed to travel with me to the Er. This hotel really has my 💯💯💯💯💯 and definitely the staff💯💯💯💯💯 Thank you ladies tht was there to help me. Definitely make sure you guys stay and enjoy. Very clean and nice hotel. Beds comfortable
Stayed in March 2024
Reviewed: 14 March 2024
Joann
United StatesVery friendly staff. Clean and quite area.
Stayed in March 2024
Reviewed: 9 March 2024
Paul
United StatesRoom size, shower water pressure, lighting, location, breakfast offerings and dining room
Stayed in March 2024
Reviewed: 5 March 2024
Knut
MaltaAll fine
Stayed in February 2024
Reviewed: 18 February 2024
Ruth
United StatesLocation
Stayed in January 2024
Reviewed: 30 January 2024
Hakan
United StatesClean and comfortable good breakfast
Stayed in January 2024
Reviewed: 30 January 2024
Marin
United StatesNice. Clean
Stayed in January 2024
Reviewed: 26 January 2024
Lila
United StatesVery helpful and friendly staff
Stayed in January 2024
Reviewed: 20 January 2024
Jeanette
United KingdomClean. Professional staff. Great breakfast offered.
Stayed in January 2024
Reviewed: 15 January 2024
Gaileen
CanadaMaybe restaurants could be alittle closer
Clean, friendly staff. Excellent breakfast
Stayed in January 2024
Reviewed: 11 January 2024
Victoria
United StatesThe rooms felt dirty and in need of updates
The staff and location were excellent
Stayed in November 2023
Reviewed: 7 January 2024
Elke
BelgiumBeds are very soft which is not great 8f you have back problems
The facilities, the location, the staff, the breakfast
Stayed in January 2024
Reviewed: 1 January 2024
Nunez
United StatesVery good
Stayed in December 2023
Rome, Italy
Pinehurst, USA
Zeltweg, Austria
Annepont, France
Schmallenberg, Germany
Bremerhaven, Germany
Florence, Italy
Cologne, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content