1157 North Military Highway, Norfolk, VA 23502, United States
#7 of 43 hotels in Norfolk
Guests' ChoiceBased on 1002 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
8.9
Facilities
8.5
Staff
8.8
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 30 May 2024
Marie
United StatesThe staff, cleanliness, breakfast was good.
Stayed in May 2024
Reviewed: 29 May 2024
Lynda
United StatesAmenities lacking, breakfast not good, plasticware unavailable making eating less than desirable food difficult to eat.
Distance to airport, staff, cleanliness
Stayed in May 2024
Reviewed: 27 May 2024
Owen
United StatesWe needed a quick restful night after a long day of travel across the country. This was an excellent location for us. It was easy to find and there were nearby restaurants and shopping. The room was wonderful and the staff were excellent.
Stayed in May 2024
Reviewed: 23 May 2024
Tinkersmom
United StatesThe breakfast was ok.
The staff, bed, and cleanness of the room.
Stayed in April 2024
Reviewed: 10 May 2024
Eva
United StatesConvenience
Stayed in May 2024
Reviewed: 28 March 2024
Barbara
United StatesA little dark and outdsted
Wonderful staff and great location
Stayed in March 2024
Reviewed: 23 January 2024
John
United States?
Clean
Stayed in December 2023
Reviewed: 10 January 2024
James
United StatesThe staff both morning and evening had hangers-on/friends milling about the front desk conversing with the clerks and just taking attention away from the guest who should be the priority. This was the same when I checked in as well as the next early morning 6am check out. Obviously friends of the clerks or auditors wasting time and socializing in the lobby.
I like the location as well as the brand.
Stayed in January 2024
Reviewed: 6 January 2024
Dawson
United StatesThe breakfast choices were eggs sausage and cereal. Wish it was a better selection.
Stayed in January 2024
Reviewed: 2 January 2024
Shirley
United StatesBreakfast station ran out of milk, oatmeal was dry, staff should dress more professionally and uniformed
Comfortable bed, suite size, breakfast, location close to airport
Stayed in December 2023
Reviewed: 30 December 2023
Renee
United StatesNothing
Ok
Stayed in December 2023
Reviewed: 29 December 2023
Khristina
United StatesBreakfast options
The staff. Everyone was so nice. The hotel was very clean
Stayed in December 2023
Reviewed: 10 December 2023
Winters
United StatesNot just this hotel but more hotels need more roll in showers for handicap accessible rooms.
We like the pool, staff and cleanliness of this hotel. It also was a life saver because the original hotel we booked was a nightmare.
Stayed in November 2023
Reviewed: 5 December 2023
Denice
United StatesThey way they charged the stay. They put a hold which was double the stay.
We were told that we would pay when we arrived but our credit card was charged in advance.
Stayed in November 2023
Reviewed: 26 October 2023
Kauytie
United StatesMinor financial issues
Mr. Brandon Reed was BEYOND exceptional!! Room size was splendid. Late checkout was so necessary!
Stayed in October 2023
Reviewed: 23 October 2023
Gail
United StatesIt was in a great location for us while visiting family. There was a good variety for breakfast.
Stayed in October 2023
Reviewed: 17 October 2023
Penny
United StatesCoffee maker and temperature control did not work :(
Stayed in October 2023
Reviewed: 2 October 2023
Katie
United StatesThe smokers outside the front entrance all day long
Room was better than expected Easy check in and check out
Stayed in September 2023
Reviewed: 1 October 2023
William
United StatesNothing
Nice and neat. Clean
Stayed in September 2023
Reviewed: 16 September 2023
Sharon
United StatesThey do not have a shuttle to the cruise terminal No one but Barnard knew anything about ubers.
Everything. Barnard the maintenance man was so helpful We appreciate him very much
Stayed in September 2023
Reviewed: 14 September 2023
Kurt
United StatesThe shower curtain wasn't long enough to prevent water from the shower running onto the bathroom floor.
Breakfast was okay.
Stayed in September 2023
Reviewed: 15 August 2023
Demetrius
United StatesEvery thing was satisfying
They were all okay 👍🏽
Stayed in August 2023
Reviewed: 14 August 2023
R
United StatesThe lighting and security.
The value.
Stayed in July 2023
Reviewed: 12 August 2023
Richard
United StatesThe rest room floor wasn’t cleaned thoroughly.
Front desk staff was exceptional. Young lady who checked me in was there in the morning when I checked out. Very pleasant personality.
Stayed in August 2023
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