22 N Last Chance Gulch , Helena, MT 59601, United States
#10 of 23 hotels in Helena
Guests' ChoiceBased on 89 hotel reviews
8.2Cleanliness
8.9
Comfort
9.1
Location
9.3
Facilities
8.4
Staff
8.8
Value for money
7.6
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End of dialog contentReviewed: 18 May 2024
Kim
United StatesThe old-fashioned alarm clock went off at 5:30 in the morning! I think this should be a routine check performed by the staff or housekeeping or something to ensure that the alarm clock does not go off I would have given this property a higher rating, but it is absolutely terrible to have to wake up to somebody else’s alarm.
Location, cleanliness, great restaurant, comfortable
Stayed in May 2024
Reviewed: 23 January 2024
Modesty
United StatesBreakfast could have been included with the cost of the room.
Stayed in January 2024
Reviewed: 3 October 2023
John
United StatesHad to contact and go to the reception for wifi connection. no listing of TV channels in the room and tricky TV remote
Modern hotel in downtown Helena, comfortable beds with nice linens.
Stayed in October 2023
Reviewed: 1 October 2023
Alan
United KingdomGood location
Stayed in September 2023
Reviewed: 14 July 2023
Giovanni
ItalyWindows are really dirty…
Stayed in July 2023
Reviewed: 27 May 2023
Bethany
USAThe breakfast closed at 0930 am.
Karalee Fleming made my stay the best. I came to Helena to take a exam on the 26th and after I checked into my room. The room next to mine had a dog that barked nonstop. Karalee was able to move me to another room so I could have a good night sleep. Thank you Karalee. You are the best.
Stayed in May 2023
Reviewed: 19 May 2023
Blaine
South Africalack of daily cleaning
great location
Stayed in May 2023
Reviewed: 16 April 2023
Elizabeth
United StatesThe entrance is poorly marked and the entrance looked so little like an entrance that I thought it was the back of the building. There is no front desk as you enter the door - you turn a corner to find it.
I liked the downtown location
Stayed in April 2023
Reviewed: 14 February 2023
Shari
United StatesKleenex and TP in room is lower quality stiff/scratchy. No free breakfast, $13.95 buffet no pen/note pad in room.
shampoos and soaps in room were luxury grade, not cheap. nice towels. coffee station, microwave, fridge was nice to have. cookies on arrival was nice. there IS a shuttle to airport available and getting late check was a plus!
Stayed in February 2023
Reviewed: 10 February 2023
Lou
United StatesVery enjoyable stay
Stayed in January 2023
Reviewed: 17 October 2022
Poppy
United Statescheckin was long, had to wait, call, and finally find a desk person in the back room.
location and room
Stayed in October 2022
Reviewed: 30 September 2022
Darren
United Kingdomgreat staff, great location, comfortable
Stayed in September 2022
Reviewed: 8 August 2022
Niall
CanadaThe gentlemen on reception, when we walked in looked at us like we were inconveniencing him, he walked out of the office...didn't say anything to us...so I said "we'd like to check in" and he just said "ok?" and then silence, so I said "what do we need to do to check in?" then he decided to help us with some humming and yawing. Not really what you expect when checking into a Hilton Hotel.
Right beside the Main Street
Stayed in August 2022
Reviewed: 20 July 2022
Rodney
United Statesfinding the entrance & parking is poor
location
Stayed in July 2022
Reviewed: 12 April 2022
Shannon
United StatesBar crawlers outside of my window woke me up in the middle of the night.
Comfortable bed, great location and parking was free!
Stayed in February 2022
Reviewed: 11 April 2022
Noelle
United StatesNo instructions/ unclear about parking.
Great views, perfect locatuon on the Gulch.
Stayed in March 2022
Reviewed: 28 January 2022
Mary
United StatesWe only stayed 1 night and we haven't been refunded for the second night
Great location to downtown shops and restaurants
Stayed in January 2022
Reviewed: 18 December 2021
Larry
United StatesThe hotel released me from my reservation with full refund but you havented returned any of my money yet Plrasr tell me when or what will happen soon.
Stayed in December 2021
Reviewed: 15 November 2021
Shelly
United StatesEven on the 7th floor the room was very noisy until 2am with the noise coming from the streets outside and possibly the strolling areas in the Gulch. it was a Saturday night and I guess there are more bars than I thought in this area.
Great location in Last Chance Gulch with comfortable beds and excellent updates to the rooms and common areas (I’ve stayed here many times in the last 30 years).
Stayed in November 2021
Reviewed: 11 October 2021
Peter
United StatesI would have liked to been informed that housekeeping was available only upon request in a more prominent way. This was not mentioned at booking, at check-in or by a sign in the room. I found out -- too late -- in the third paragraph of a sign in the elevator.
Many hotels offer a complimentary, if poor, breakfast. I was unwilling to front $13 per person to find out what was in the breakfast buffet.
Stayed in October 2021
Reviewed: 2 October 2021
Laura
United KingdomUnfortunately the lady at check-in in the afternoon did not provide a warm welcome.
Close to downtown Helena for drinks and restaurants. Extremely comfortable room with a fantastic view downtown. Late shift staff member very accommodating, friendly and offered us cookies.
Stayed in July 2021
Reviewed: 28 September 2021
Mark
United StatesBeing next to the elevator.
Didn't have breakfast. Would have rather not been right next to the elevator.
Stayed in September 2021
Reviewed: 22 August 2021
Yvette
United StatesHard to load and unload luggage Street location of the hotel entrance is not user friendly
Clean rooms good size
Stayed in August 2021
Reviewed: 15 July 2021
Jill
United StatesClean and convenient! Can always count on Hilton.
Stayed in July 2021
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