14500 Continental Gateway, Lake Buena Vista, Orlando, FL 32821, United States
#316 of 391 hotels in Orlando
Guests' ChoiceBased on 6228 hotel reviews
6.6Cleanliness
7.2
Comfort
7.2
Location
8.3
Facilities
7.0
Staff
7.5
Value for money
6.8
Free WiFi
7.7
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End of dialog contentReviewed: 7 May 2024
Jennifer
United StatesThe layout of the resort was different. Odd walking through marketplace to get from pool to pool.
Food options on-site were reasonable and decent. The Oasis Pool was nice and relaxing.
Stayed in May 2024
Reviewed: 6 May 2024
Spurlock
United Statesno paper towels, our room never got turned over, uncomfortable pull out bed, bathroom dirty.
the waterpark
Stayed in May 2024
Reviewed: 1 May 2024
Maurice
United Statescleanliness
Pool / water park area
Stayed in April 2024
Reviewed: 30 April 2024
Mario
United StatesAs soon as we got to hotel kids went to the pool. there was no towels and person in that area was not the nicest. My youngest was very exacted about the water slides and all of that area but we never see it working. kids were disappointed,
We love to stay together we really like the room. communication on text was great and help me out with a couple of things.
Stayed in April 2024
Reviewed: 29 April 2024
Ray
United StatesJust couldn't park close to room
Everything
Stayed in April 2024
Reviewed: 28 April 2024
Clewley
United StatesEverything is available so you don’t need to leave for anything.
Stayed in April 2024
Reviewed: 27 April 2024
Benjamin
United StatesEverything was great.
It was a good place to start with on our trip to Florida. Had everything in one spot didn’t need to travel elsewhere for things.
Stayed in February 2024
Reviewed: 27 April 2024
Edwards
United StatesHousekeeping service was horrible. Needs improvement.
I like the amenities (Pools, Water park, Movie Theater, Arcade, Yoga studio, etc.). I like the activities at the Water park. I like the Marketplace and the variety of food options.
Stayed in April 2024
Reviewed: 24 April 2024
Desiree
United StatesWay expensive and room was not clean, they did compensate for that and offer to clean the next morning
Waterpark was great
Stayed in April 2024
Reviewed: 21 April 2024
Khamkhoune
United StatesI wish the pool open a little longer for adults. I know it close for cleaning but too much kids in the daytime we waited all day but still too much kids.
Everything was good loved it would stay again
Stayed in April 2024
Reviewed: 20 April 2024
Latiesha
United StatesThe room was small online I thought it was bigger, but the beds were very soft clean and I loved the sleep I got....
I didn't have the breakfast, but overall it was a nice stay my kids enjoyed themselves so I was happy with that...
Stayed in March 2024
Reviewed: 18 April 2024
Daniel
CanadaJust how big it was
The pools and water park
Stayed in February 2024
Reviewed: 18 April 2024
Gabriel
United StatesThe elevator took forever
Great kids environment
Stayed in April 2024
Reviewed: 18 April 2024
Iche
United StatesI didn't like the 1st room I was given, missing wall fixtures, broken lamps, and floor was lumpy. Also, the room key didn't work 2 of the 4 nights.
Oasis pool
Stayed in April 2024
Reviewed: 17 April 2024
Cassandra
United StatesHidden fees, which still haven't been refunded after saying it was only temporary. Rooms are super dark unless you open the 2 windows wide open but then everyone can just look in as they walk by. Then being told we should have gotten a welcome gift upon check in which we never got but then if we wanted to get one still we would have to drive 15 minutes away for a presentation. Also advertised kids eat breakfast for free 11 and under but doesn't state with purchase of an adult meal other wise kids don't eat free. So we walked from one side of resort to other expecting my kids to be able to have breakfast and ended up walking out because we didn't have our wallet or purse, because it didn't say with purchase. Should be clarified, as their dinner was clear.
Loved the waterpark area especially for the kids.
Stayed in April 2024
Reviewed: 17 April 2024
Robin
United StatesThey closed the kid water park at 6 every day we were there so the kids didn’t get to use it since we did theme parks we came back early to use the pool & waterpark & it was already closed. It was very disappointing & the kids were upset. It should stay open until the sun goes down at a minimum.
Loved the ease of the restaurants on site.
Stayed in March 2024
Reviewed: 16 April 2024
Gianna
United StatesI just wanted my bed fixed everyday
Loved the location of Hotel & My Children had a blast
Stayed in April 2024
Reviewed: 15 April 2024
Morris
United StatesManager Sherman
Waterpark
Stayed in April 2024
Reviewed: 15 April 2024
Vanessa
United StatesVery loud outside till 1-2 am. Smoking outside our room from other guests, also smelt like weed. Also don’t agree with having to pay parking when staying at the resort.
Stayed in April 2024
Reviewed: 15 April 2024
Samuel
United StatesCleanliness
Employees great service great cleanliness poor and no compensation for late check in
Stayed in April 2024
Reviewed: 15 April 2024
Bill
United StatesCheck in took way too long
Friendliness of staff
Stayed in April 2024
Reviewed: 13 April 2024
Linda
United Statesthe pool water was freezing!!
all the activities and games performed by the sun and jacuzzi
Stayed in April 2024
Reviewed: 11 April 2024
Kierra
United StatesI didn't like my children couldn't get into the hot tub and that the cleaning people came late at night throwing away things that didn't belong to them
I loved the idea of the food places and water park being at my convience.
Stayed in April 2024
Reviewed: 9 April 2024
Joseph
United StatesAll
All
Stayed in April 2024
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