7550 East State Street, Rockford, IL 61108, United States
#5 of 30 hotels in Rockford
Guests' ChoiceBased on 449 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
8.9
Facilities
8.5
Staff
8.7
Value for money
8.3
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 July 2021
Fred
United StatesChildren running up and down the hallway until 10:30 at night and knocking on doors
Stayed in July 2021
Reviewed: 24 June 2021
Vanessa
United StatesNo free breakfast included
Stayed in June 2021
Reviewed: 17 June 2021
James
United StatesRestaurante was dark and uncomfortable, got take out instead, but food was good.
Bed, view
Stayed in June 2021
Reviewed: 28 May 2024
Kimtara
United StatesNothing
Everything
Stayed in May 2024
Reviewed: 25 May 2024
Garza
United StatesI was charged twice for my room and now it's 7 days later and I still have not received my money back
Stayed in May 2024
Reviewed: 12 May 2024
Alicia
United StatesWe reserved a room with two beds through you and when we got there they could only give us one king bed. We had three big people and they couldn’t give us a roll away to accommodate.
Stayed in April 2024
Reviewed: 8 May 2024
Neil
United StatesBreakfast not included
Very nice clean rooms
Stayed in May 2024
Reviewed: 7 May 2024
Mari
United StatesThe bed and pillows are so comfortable We forgot a gold chain and it was turned in to the front.. we are very pleased with everyone
Stayed in May 2024
Reviewed: 6 May 2024
Jaimie
United StatesNo complaints at all!
It’s always clean and the staff is always so great and helpful
Stayed in May 2024
Reviewed: 3 May 2024
James
United StatesNothing.
Everthing.
Stayed in April 2024
Reviewed: 23 April 2024
White
United StatesFront desk person lacked personality.
Nice size room and very clean.
Stayed in April 2024
Reviewed: 15 April 2024
Renee
United StatesThe lobby was t very welcoming. Not a very good gathering space.
The beds were comfortable and rooms were spacious.
Stayed in April 2024
Reviewed: 8 April 2024
Adrian
United StatesThe front lady did not care that we were from out of town and was no help at all.
I have stayed at this particular hotel because I am not 21 and I have booked through booking.com and this recent time I went they told me since I am only 20 and not 21 I couldn’t stay .
Stayed in April 2024
Reviewed: 29 March 2024
Kathleen
United StatesEverything was good.
Clean, friendly staff and convenient location.
Stayed in March 2024
Reviewed: 14 March 2024
Laurie
United StatesSome staff were quite unfriendly; room size
Location
Stayed in March 2024
Reviewed: 13 March 2024
Joseph
United StatesThe price gouging
The staff was over the top, very clean, great gym, nice Poole area, and the $20 hoffman house coupon.
Stayed in March 2024
Reviewed: 28 February 2024
Mark
United StatesNo free Continental breakfast. Looks like the business is running as cheap as possible. No complementary water or other amenities.
Stayed in February 2024
Reviewed: 20 February 2024
Daniel
United StatesThe shower/water pressure.
The water pressure was absolutely terrible. Made the value not worth it at all.
Stayed in February 2024
Reviewed: 13 February 2024
Jaimie
United StatesLow dim lights in the room
Staff is always great! Facilities are always clean! Pool is always open and refreshing and WARM! We love it!
Stayed in February 2024
Reviewed: 4 February 2024
Aleksa
United StatesFront desk store need to be little more full, there is no water , soda to buy.
Night shift front desk attendant provide me Tylenol and save me from very strong headaches, all the best for that person. P.S. Fulfill fridge so someone can buy water. Clean, comfortable.
Stayed in February 2024
Reviewed: 21 January 2024
Melanie
United StatesShould offer breakfast included in stay
Very clean and friendly staff
Stayed in January 2024
Reviewed: 2 January 2024
Perez
United StatesNo compliment breakfast 🥞
Clean
Stayed in January 2024
Reviewed: 16 December 2023
Julia
United StatesThe woman charged us $75 for incidentals. They used our money until we could get it back from them. Very deceptive. In stead of paying $87. for our room, we paid $176. Unacceptable!! We will never go back there. We just needed a night's sleep. Too much!
It was a good hotel.
Stayed in December 2023
Reviewed: 22 November 2023
Reddick
United StatesA little bit of traffic noise.
The facility was clean and very modern. The bed and room were very comfortable and clean. The staff that checked me in was very professional and accommodated my request to change my room to a different location. The attached restaurant/bar was awesome and made my stay more enjoyable. I will stay again the next time I pass through. Thank you!
Stayed in November 2023
Reviewed: 8 November 2023
Mari
United StatesI love the bed and feather pillows in our room, also you have a fridge and a microwave
Stayed in November 2023
Wintrich, Germany
Umeanyar, Indonesia
Custer, USA
Santiago, Panama
Naples, Italy
Paris, France
Tonnay-Boutonne, France
Estepona, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content