3500 Saint Claude Avenue, New Orleans, LA 70117, United States
Based on 98 hotel reviews
8.6Cleanliness
9.2
Comfort
9.3
Location
8.5
Facilities
8.7
Staff
8.8
Value for money
8.8
Free WiFi
8.5
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End of dialog contentReviewed: 28 May 2024
Kirkman
United StatesI loved everything
Second stay this year i love it , it feels like an apartment
Stayed in May 2024
Reviewed: 27 May 2024
Cassandra
United StatesNeed thicker comforters and cover for the pull out couch
The space and the cleanliness and that it’s gated … enjoy the pool area
Stayed in May 2024
Reviewed: 27 May 2024
Kara
United StatesThe lighting in the living room was super bright, and the only other option was the stove light. A lamp would be a nice addition. We had to turn the sofa around so we could see the television, but it moved easily.
Loved staying in the historical facility. The pool and hot tub were clean and kept at just the right temps. It was very easy to get into and out of the parking area, and it felt very safe. The rooms were comfortable and well supplied with everything we needed, and it was nice to be able to wash our clothes before heading home. I could have packed half as many clothes! Restaurants, bars, and stores within walking distance. The staff was friendly and helpful. I booked early and got a great price.
Stayed in April 2024
Reviewed: 20 May 2024
Jenna
United StatesDidn’t have any complaints.
I like that the property was away from all the noise but still close to popular attractions.
Stayed in May 2024
Reviewed: 12 May 2024
Anita
United StatesLocation, easy to walk to places. Nice pool
Stayed in May 2024
Reviewed: 10 May 2024
Dimitrios
GreeceSmall bathroom, they only replenished soaps and towels upon request, they didn't replenish coffee supplies.
Big room, Parking (paid), Nice pool area, Clean
Stayed in May 2024
Reviewed: 3 May 2024
Fiona
United KingdomRoom was excellent size and the location was good
Stayed in April 2024
Reviewed: 29 April 2024
Edward
United StatesLights were very bright in living area..maybe a dimmer would be a good idea..also seating was not very comfortable for four adults..maybe a sit up chair..bedroom fan was not controlled..only on very high speed. Also plates and silverware were very cheap.. Please know that these are only suggestions..we really liked the space and would definitely return ❤️
The location was great and our room was very nice. Kitchen was nice..appliances worked well.
Stayed in April 2024
Reviewed: 28 April 2024
Suarez
United StatesOne of the desk staff was very rude.
Very clean and spacious, and the location was perfect for our trip activities.
Stayed in April 2024
Reviewed: 24 April 2024
Cassandra
United StatesThicker blankets in the rooms
I love the cleanliness and it’s very spacious , love the pool and jacuzzi area
Stayed in April 2024
Reviewed: 14 April 2024
Philippa
United StatesHaving breakfast before we went out should have been great, but each morning we battled with a scarcely functioning toaster and a very poor coffee maker. There were plenty of pots and pans, which we didn't use, and some kitchen spoons and sharp knives. Bring your own corkscrew! I would have much appreciated bedside lamps or lights
The location was pleasant, away from the crowds of the French Quarter and in its own nice neighborhood. The walk back through Marigny and Bywater from more touristy places was a pleasure, exploring different streets each time, and there are a number of good restaurants within walking distance. Otherwise, it was easy to get a Lyft or Uber. Our unit was modernized, clean, comfortable and light, with good space, comfortable beds, a nice clean bathroom and some kitchen amenities. We didn't use the pool or hot tub, but they looked appealing. It was nice coming out in the morning into the spacious courtyard and parking area.
Stayed in April 2024
Reviewed: 26 March 2024
Dennis
United StatesThe property was clean, and parking is secured. Newly refurbished rooms.
Stayed in March 2024
Reviewed: 26 March 2024
Angelica
United StatesOnly complaint, not really a complaint, was that one of showers did not work. Had full pressure on the cold setting but when turned it to hot, very very little pressure came out. So all of us used one shower. Other than that, everything was great.
Loved the cleanliness and space! Great location and beautiful rooms. Plenty of wonderful places to eat within walking distance. French quarter and bourbon street 10 minute drive.
Stayed in March 2024
Reviewed: 19 March 2024
Carla
United StatesEcho walls .after partying had 6o stay quiet like cats
The rooms are spacious .
Stayed in March 2024
Reviewed: 18 March 2024
Vanity
United StatesFacility was very clean and up to date. Staff was professional and helpful. I was able to access everything from my phone which was very convenient.
Stayed in March 2024
Reviewed: 18 March 2024
Brittany
United StatesThe hotel was perfect for a family; but in a semi loud area. With older children, it's okay, but with a baby, it was rough at times. Had trouble using our digital keys and pin code.
The hotel was tightly secured with gates. Only guests could get in, including doors to the hotel. The staff were great at fixing any problems or complaints we had.
Stayed in March 2024
Reviewed: 25 February 2024
Mark
SpainSeems unfinished, or geared more towards longer term stays. For instance: - Bedside tables (nightstands?) provided but no bedside lights leaving a choice between pitch black and fully bright. No dimmers for the very bright main light either. - Wardrobe has hanging space but no hangers - Kitchen has a dishwasher but no tablets provided and none in local shops, not that we'd really want to buy a whole box for one or two uses. Not sure if staff would have provided on request because we couldn't find them at the time. - Very fancy washing machine and dryer provided but these huge machines were too big for the cupboard meaning the detergent drawer would not open sufficiently because of the door frame on the left and the ironing board is forever trapped inside the cupboard on the right. We managed to use the washer by improvising a funnel from kitchen utensils. - Arrival instructions could be clearer. It's unclear which building and which gate is which from the street but all works fine once you get your head round it. It's just the finishing touches, and nothing that spoilt our stay. Like many hotels, they'd identify and fix these little issues if owners/management stayed the night once themselves.
Spacious, new, spotlessly clean rooms with some high quality furniture.
Stayed in February 2024
Reviewed: 22 February 2024
Tamikka
United StatesThere was not much I did not like
I was a bit worried before we arrived because the rates were low and I did not think it would be up to par but I was wrong! It was a group of us about 20 and no one had a complaint about the rooms. The rooms were nice everything was nice and clean and updated. I like that the parking lot is gated. I also like that we had a 2 bedroom 2 bath like a small apartment also equipment with a kitchen and full washer and dryer. The staff Zoe, Ashley, and Shay were all nice and very helpful. It’s not too far from Bourbon and Frenchman street. The city bus stop is located on the next corner as well.
Stayed in February 2024
Reviewed: 21 February 2024
Tana
United StatesAll the codes you needed to get in.
Everything except the codes and lack of staff present. Restaurant in the area are very good
Stayed in February 2024
Reviewed: 19 February 2024
Constance
United StatesThe area
Cleaned
Stayed in February 2024
Reviewed: 19 February 2024
Ashlee
United StatesPretty much everything about the hotel. Other than my bed was kind of lean but me Personally, It kind of made it a little bit more comfortable. Everything was clean And spaces, we have to 2 bedroom, 2 baths. There was like a 10 minute ride to bourbon street. There is so much Exploring To do a weekend, don't do no Justice. I would recommend this hotel. Oh, and there was peanuts in the tub And the virtual key pad I really didn't like, so I'm kinda glad I got a pin to be able to get in the doors.. But other than that, it was great. We will be staying again
Stayed in February 2024
Reviewed: 15 February 2024
Octavia
United StatesNo dislikes.
Very nice and clean.
Stayed in February 2024
Reviewed: 13 February 2024
Jamie
United StatesSeems newly renovated but could use a few touches to make it more comfortable. It had harsh ceiling lighting. It could use a lamp or dimmable light in the main area of the suite and definitely lamps on the bedroom side tables. Some hangers would be nice in the wardrobes. Some artwork on the walls. A better selection of plates, cups, silverware in the kitchen.
The neighborhood, gated parking, new appliances, comfortable bed.
Stayed in February 2024
Reviewed: 12 February 2024
Johnson
United StatesBig place with a little kitchen. Close walk to restaurants and events. Nice pool area.
Stayed in November 2023
Reviewed: 13 January 2024
Daniel
GermanyThey had a fitness room which was under construction during our stay, but looked promising
Completely new suites, with great equipment! Big car park in front. You are at the French Quarter in around 1 h walking time. The large poll and whirlpool are also great!
Stayed in December 2023
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