5110 Piper Station Drive, Ballantyne, Charlotte, NC 28277, United States
#23 of 184 hotels in Charlotte
Guests' ChoiceBased on 422 hotel reviews
8.9Cleanliness
9.1
Comfort
9.1
Location
9.3
Facilities
9.1
Staff
9.3
Value for money
8.8
Free WiFi
9.4
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End of dialog contentReviewed: 25 May 2024
Jennifer
United StatesBreakfast was great. All the staff was polite and professional.
Stayed in April 2024
Reviewed: 9 May 2024
Regina
United StatesEverything was excellent.
Very clean and the staff was so nice
Stayed in May 2024
Reviewed: 29 April 2024
Jordan
United StatesThe only thing I didn’t like was that the room had a certain smell. However, I bought an air freshener and it was fine after that. This is very minor.
I recently stayed at Home 2 Suites in Ballantyne, Charlotte, NC, and I must say it was a breath of fresh air. After a disappointing experience after arriving at another hotel, I was relieved to find availability here. The hotel had everything I needed and more. The staff were friendly and accommodating, the room was clean and comfortable, and the amenities were excellent. Thank you for making my stay enjoyable!
Stayed in April 2024
Reviewed: 23 April 2024
Maryann
United StatesCould use more protein (eggs) for breakfast. Maybe keep breakfast open to 9:30. Room refrigerator, didn't get very cold.
Exercise room well stocked, new equipment. Cable machine could use a service. Great accommodation since traveling with dog. Helpful staff, loaned us umbrella. (Hope at front desk). Very clean. Having bags in dog area helpful.
Stayed in April 2024
Reviewed: 20 April 2024
Jennifer
United StatesNo complaints
Convenient, the indoor pool, the waffles, the comfortable bed!
Stayed in March 2024
Reviewed: 8 April 2024
Vannucci
United StatesWe loved the gym, my kids loved the pool, the rooms were clean, we brought our dog and didnt get charged extra for having him. Loved the location its convenient. Highly recommend!
Stayed in April 2024
Reviewed: 5 April 2024
Iwonia
United StatesOur room had a few issues such as a slow draining tub and it took a long time for the water to get hot. There were no gluten free options on the breakfast menu.
The breakfast was very good with a variety. Fruit, biscuits, waffles, toast, oatmeal, cereal, milk, variety of juices and great coffee and hot chocolate. The seating was excellent with some seating also outside..
Stayed in April 2024
Reviewed: 2 April 2024
Cavalier
United StatesPool was cold but other than that it was nice.
Just stayed one night while traveling home. Room was very nice and accommodating for 5 people. Front staff was very welcoming. Breakfast was good.
Stayed in March 2024
Reviewed: 2 April 2024
Alexandira
United StatesThe comfort of the room and the amenities were top notch. I loved having basically a fully equipped kitchen even though I didn't get to use it much. I'm looking forward to booking again and for longer.
Stayed in April 2024
Reviewed: 27 March 2024
Karin
United StatesThe staff was friendly and helpful. I love the convenience of having a kitchenette and laundry facilities. I always choose home2suites for this reason. The location was perfect. I was there to attend church, and the hotel was only 10 mins away. They are in a beautiful area with lots of stores, restaurants and of course a Starbucks which is always a plus for me. I didn't eat breakfast this time, but they offer a nice breakfast variety every day. The gym is clean, and they have a comfortable sitting area to just read or watch TV. Home2suites is my choice when I travel. It's good quality for a good price. The heating/cooling unit in my room was on the fritz, but I let the staff know, and they were right on it. Great job, Piper Glen crew.
Stayed in March 2024
Reviewed: 26 March 2024
Regina
United StatesWe have stayed here a couple of times now. The location is close to everything. The staff is wonderful.
Stayed in February 2024
Reviewed: 21 March 2024
Kristin
United StatesAll the extras like water, not charging for my dog, the huge room, extra friendly staff
Stayed in March 2024
Reviewed: 18 March 2024
Beyonka
United StatesNothing I can think of
Didn’t do breakfast, the building was nice, spacious room, clean
Stayed in March 2024
Reviewed: 17 March 2024
Louise
United StatesThe pool area was nice but the pool itself needed to be clean. That was honestly our only complaint.
We liked how friendly and kind the staff was. The room was amazing, clean, and comfortable.
Stayed in March 2024
Reviewed: 5 January 2024
Stanley
United StatesThe breakfast wasn't that good and the comforters were like repurposed bed toppers
The location and the black out curtains
Stayed in January 2024
Reviewed: 30 December 2023
White
United StatesNothing
I came during the holidays and it was decorated so nicely and beautiful for the holidays.
Stayed in December 2023
Reviewed: 28 December 2023
Rachel
United StatesClean and close to restaurant gas station and movie theater
Stayed in December 2023
Reviewed: 3 December 2023
Ellery
United StatesOur bathroom walls and floor could have been cleaner. There was also a spot of crusty brown stuff on one of the blankets. Otherwise room and hotel were clean.
Overall it was a nice place. Breakfast was waffles, cereal, bagels, and Jimmy Dean breakfast sandwiches. Pool was nice and warm. Staff were friendly. The kitchenette was nice to have to store our leftovers and heat up later. The hotel is located next to a large shopping/restaurant area in what seemed to be a pretty affluent area of Charlotte. We were about 30 minutes from downtown.
Stayed in December 2023
Reviewed: 20 November 2023
Capricia
United StatesNothing
Everything. It was beautiful
Stayed in November 2023
Reviewed: 11 November 2023
Jerome
United StatesFelt very comfortable in the room, it was right opposite a shopping center and gas station which was convenient
Stayed in November 2023
Reviewed: 25 October 2023
Sandra
United StatesI had trouble with parking, very limited parking space. Breakfast was limited too, could have more variety.
Room was clean and price was reasonable.
Stayed in October 2023
Reviewed: 5 October 2023
Sharp
United StatesThe breakfast was ok, it could have had more choices. I've had better at other hotels. Our view was terrible, it looked onto a tire shop.
It was a very nice hotel. Indoor pool was nice and clean. The rooms were updated and clean.
Stayed in October 2023
Reviewed: 27 September 2023
Kim
United StatesThe staff were very friendly and our room was very nice and clean. It’s in an excellent location with plenty of food choices. The free breakfast is a bonus also!
Stayed in September 2023
Reviewed: 26 September 2023
Tonya
United StatesNothing
Wynell excellent customer service friendly welcoming great conversing with her....perhaps the hotel could do Bingo, karaoke, treasure hunting or bbq in the near future other than that perfect ....breakfast good thankyou
Stayed in September 2023
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