102 W 11th Avenue , Eugene, OR 97401, United States
#14 of 42 hotels in Eugene
Guests' ChoiceBased on 260 hotel reviews
8.3Cleanliness
8.9
Comfort
8.7
Location
8.8
Facilities
8.7
Staff
9.1
Value for money
8.0
Free WiFi
7.9
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End of dialog contentReviewed: 1 June 2024
Mark
United KingdomLifts need updating.
Beautiful spacious contemporary suite, a home from home.
Stayed in May 2024
Reviewed: 12 May 2024
Katie
United StatesLots of unhoused people around. The chaos of that and their things everywhere did interrupt my energy vibe.
Newer
Stayed in May 2024
Reviewed: 11 May 2024
Jennifer
United StatesThe breakfast could have been better. I was very uncomfortable with the location. Although this isn’t the hotel’s problem, The amount home homeless people near the hotel was very unsettling. To be honest it’s the whole downtown area, doesn’t make me want to come back to this area and definitely will not be bring my kids.
Love that the hotel was clean! Beds were comfy and staff was friendly.
Stayed in May 2024
Reviewed: 1 April 2024
Debbie
United StatesBig room!..excellent breakfast! Close to train station
Stayed in March 2024
Reviewed: 1 April 2024
Mike
United StatesElevator boarded up inside & seemed a little unsteady
It will be super nice when the construction is done. What was finished was really nice. Room was great with full kitchen
Stayed in March 2024
Reviewed: 26 March 2024
Cynthia
United StatesCheap toilet paper
Room was big and comfortable
Stayed in March 2024
Reviewed: 5 February 2024
Kathryn
United StatesEverything was fine
I liked that you treated me and my elder cat so considerately.
Stayed in February 2024
Reviewed: 10 December 2023
Carrie
United StatesThe free breakfast is a pass. I would rather just have a great cup of free coffee. The food is not good and the coffee is terrible. I am sorry to be negative but I couldn’t drink it.
Room was great and the amenities were thoughtful: kitchen in room, laundry on site, pool etc. Location is great! Staff at desk was very helpful.
Stayed in December 2023
Reviewed: 4 December 2023
Leslie
United StatesWalls a bit thin. Could hear noise from next door
Breakfast was great. Not the usual waffles and cereal. Several egg choices, muffins, etc. Nice to have small kitchen in room... with dishwasher even!
Stayed in December 2023
Reviewed: 26 November 2023
Sullivan
United StatesGreat breakfast. Very easy. The location is very good and accessible to downtown. We went to Eugene for a Ducks game. This hotel worked perfectly.
Stayed in November 2023
Reviewed: 13 November 2023
Carolynne
United StatesFront desk staff was super friendly and helpful. Hotel was in a great location for a visit to UO.
Stayed in November 2023
Reviewed: 16 October 2023
Loretta
United StatesNice hotel in a central location in downtown Eugene. Rooms are spacious and clean, with fridge and microwave. Pool and gym are fine - I used both. Restaurants and small grocery store right around hotel. Downstairs seating area is comfortable and spacious and could use a bit of cleaning.
Stayed in September 2023
Reviewed: 9 October 2023
Kathy
United StatesSuper comfortable bed, great sheets. Really good heating/cooling system that actually let us set it for quite cool (64) during the night, which is sometimes not possible in some hotel rooms.
Stayed in October 2023
Reviewed: 8 October 2023
Johnny
United StatesNo fresh fruit or gluten free options. Bacon or sausage might have been nice also.
The location of the breakfast was nice, spread out and not a lot of getting underfoot of other hungry people. I would have liked to see some fresh fruit and some gluten free options. The staff kept the area clean and well stocked.
Stayed in September 2023
Reviewed: 4 October 2023
Kim
United StatesThere was hair stuck to the shower wall that did not belong to my family. There was a kids sponge (one of the ones in the tablets that you put in water and it grows) in the closet on the floor, there was stuff (dirt?) In the bathroom sink. The shower soap dispenser was empty. There were only two units of liquid coffee creamer. Only one was regular the other hazelnut. More creamer would be helpful for those who like their coffee light brown. One pillow had a large yellow stain on the pillow protector. Which perhaps it's just a stain, but I would consider replacing it.
The staff was friendly, the pool was well heated. The room was mostly clean. Shampoo and conditioner were provided. It had a full refrigerator and microwave with a small coffee machine. There were plates, cups, bowls and silverware. They also provided 1 to go coffee cup. Beds were comfortable and adequate pillows were supplied.
Stayed in October 2023
Reviewed: 15 September 2023
David
United Statesno USB phone charger outlets
very good breakfast selection. Courteous servers
Stayed in September 2023
Reviewed: 14 September 2023
Kristin
United StatesOverwhelming animal, smell in the room
Location was good, staff are friendly and professional
Stayed in August 2023
Reviewed: 10 September 2023
Linda
United StatesThe lady at the front desk was a little snippy when we could not get the Internet to work. (Not helpful)
The size of the room was nice especially full size fridge
Stayed in September 2023
Reviewed: 20 August 2023
Jean
United StatesBreakfast could have more kid friendly options.
The size of the room was awesome.
Stayed in August 2023
Reviewed: 17 August 2023
Janet
United StatesVery IKEA-like but very functional and clean. Not really any charm but great stop for one night.
Nice large room. Convenient in and out with fast elevators. Pet friendly. Comfortable beds. Walkable neighborhood close to shops and eateries. Beautiful flowers everywhere on streets.
Stayed in August 2023
Reviewed: 9 August 2023
Christina
United StatesHomeless people on sidewalks
Good location
Stayed in August 2023
Reviewed: 10 July 2023
Nickolas
United StatesThe room had some issues namely in the bathroom seemed like it needed some repairs. Shower door not working quite properly as well the fan didn't work in her room
Location was great in staff were friendly
Stayed in July 2023
Reviewed: 5 July 2023
Melody
United StatesWifi didn’t work. We pulled in late, & I didn’t want to try & fix it then. The front desk gave me an alternative password in the morning. It appears Hilton wants you to sign up for emails/ads in order to qualify for free Wifi. Frustrating.
The room was well-appointed, an accommodating kitchenette, and the shower was good. The beds were really comfortable and the black out blinds were great. They had a great breakfast with multiple hearty options.
Stayed in June 2023
Reviewed: 27 June 2023
Dinar
AustraliaPricey
Pool and gym, a large room to accommodate family, sofa bed, laundry, breakfast, lots of storage in room
Stayed in June 2023
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